H.Q. Barber Shop

+1 931-802-0034

401 Tiny Town Rd, Clarksville, TN 37042 United States of America

Open Today: Closed

Quick Facts About H.Q. Barber Shop

H.Q. Barber Shop is a place that has received mixed reviews from customers. While some customers have praised the professionalism and skills of the barbers, others have had negative experiences with the quality of the haircuts and the customer service provided. In this analysis, we will discuss the strengths and weaknesses of H.Q. Barber Shop based on the comments provided.

One of the strengths mentioned by customers is the professionalism of the barbers. Multiple comments highlight the skill and expertise of the barbers, mentioning that they are great at their job and can deliver excellent haircuts. This speaks to the competency of the staff and their ability to provide high-quality services.

Another strength is the patience of the barbers when it comes to working with children. Parents appreciate the fact that the barbers are patient and understanding with their young ones, ensuring a positive experience for both the child and the parent. This speaks to the customer-centric approach of the barbershop and their ability to cater to a diverse range of customers.

Customers also mention the welcoming atmosphere of the barbershop. The shop is described as spacious with ample seating, allowing customers to feel comfortable while waiting for their turn. A welcoming environment is essential for the overall customer experience and can contribute to the positive reputation of the barbershop.

However, H.Q. Barber Shop also has some weaknesses that have been brought up by customers. One of the main concerns is the inconsistency in the quality of haircuts. Multiple customers mention that they have had their hairline messed up by different barbers. This inconsistency reflects poorly on the barbershop as a whole and can lead to a lack of trust from customers who have had negative experiences.

Another weakness mentioned is the lack of clear procedures for walk-ins and appointments. Some customers feel that there is no order in place, allowing random people to come in and take a seat before those who arrived earlier. This lack of clarity and structure can cause frustration among customers and may lead to a negative perception of the barbershop.

Customer service is another area where H.Q. Barber Shop falls short. Negative comments describe instances of rude greetings and poor customer service skills displayed by the staff. This is a significant weakness as good customer service is crucial for maintaining customer loyalty and satisfaction.

In summary, H.Q. Barber Shop has both strengths and weaknesses based on the comments provided. The professionalism and skills of the barbers, as well as their patience with children, are strengths that customers appreciate. Additionally, the welcoming atmosphere and ample seating contribute to a positive experience for customers. However, the inconsistency in the quality of haircuts and poor customer service are weaknesses that need to be addressed. Furthermore, the lack of clear procedures for walk-ins and appointments creates confusion and frustration among customers. Overall, H.Q. Barber Shop has areas where they excel, but there are areas that require improvement to ensure a consistently positive customer experience.

Best TL Reviews

I've been here a few times and I've had my line messed up by two different barbers. I definitely wouldn't recommend utilizing this facility. Their unapologetic for their barber errors and one even stated, "your hairline isnt supposed to be even".

Bad business practices. When customers come in for a hair cut, there is no order, random people walk in after you have gotten there and get in the chair before you do! This place shouldn’t be a “walk in” but for appointments only especially since that’s not made clear when you walk in, you should know what place you’re in as soon as you walk in and before you sit down, so you can make a decision if you would like to wait or not!

Was rudely greeted when entering on a packed day, I left immediately. Barber has poor customer service skills, needs a high form of education and doesn’t deserve his position.

I just got my hair cut there this past Sunday. The guy with the dreds can cut all of them can but he cut my hair. I may have to drive a hour now to get my hair cut. A real good place.. I recommend.

Professional barbers, great at their job in and very welcoming to say the least. Unlike most barbershop, this one is spacious with ample amount of sitting

I brought my 6 year old in for a hair cut and he did an amazing job. I believe the guys name was Top he took his time and it's absolutely perfect.

The best in town! All of the barbers are very professional and patient with kids. In addition to that every last one of them can cut!

They are the best!! Very skilled barbers. May have to wait in line for a while but it is well worth the wait!