Mint spa & nail

+1 203-325-0444

2344 Summer St, Stamford, CT 06905 United States of America

Open Today: -

Quick Facts About Mint spa & nail

Mint Spa & Nail Place, based on the comments provided, has a number of strengths and weaknesses. In terms of strengths, one common theme that emerges from the comments is the cleanliness of the salon. Multiple commenters note that it is the cleanest nail salon in Stamford. This is a crucial strength for a nail salon, as cleanliness is essential for ensuring a safe and hygienic experience for customers. Additionally, multiple commenters specifically mention the friendliness and skill of nail technicians Esther and Thia. They consistently receive praise for their precision and the attention they give to ensuring customer satisfaction. This indicates that Mint Spa & Nail Place has skilled and personable staff members who are capable of delivering high-quality nail services.

Another strength of Mint Spa & Nail Place is the reasonable pricing. Commenters mention that the prices are fair, which suggests that the salon offers good value for money. This is important for attracting and retaining customers, especially in a competitive market like the nail salon industry. Additionally, one commenter specifically mentions that the salon takes reservations and is fast when getting the job done. This indicates that Mint Spa & Nail Place values efficiency and professionalism, which can be attractive qualities for customers who are looking for a convenient and time-efficient nail salon experience.

However, despite these strengths, there are also notable weaknesses identified in the comments. One recurring criticism is the poor customer service. Multiple commenters mention instances where they experienced rude or aggressive behavior from the staff members. In one comment, a customer describes being yelled at and forcibly pressured into giving a larger tip. This type of behavior is unacceptable and can severely impact the overall customer experience. It creates a hostile and uncomfortable environment for customers and can deter them from returning in the future.

Another weakness of Mint Spa & Nail Place is the quality of the work. While some commenters had positive experiences with their nail services, others expressed dissatisfaction with the final results. One commenter mentions that their cuticles were cut too much, resulting in injuries just days before their wedding. Another commenter mentions that the work quality was disappointing and not worth the high price charged. These comments suggest that there may be inconsistencies in the skill level of the staff members or a lack of attention to detail in the services provided.

Furthermore, there is a comment that criticizes the salon for charging extra fees for every detail and for providing a stressful customer experience. This indicates that the pricing structure may be unclear or unfair, and that the overall experience at Mint Spa & Nail Place can be unnecessarily stressful and frustrating for customers.

In conclusion, Mint Spa & Nail Place has strengths in terms of cleanliness, reasonable pricing, and skilled staff members. However, the salon also has notable weaknesses in terms of customer service, work quality, and the overall experience provided. These weaknesses, particularly the rude and aggressive behavior described by some commenters, need to be addressed in order for Mint Spa & Nail Place to improve and provide a consistently positive experience for its customers.

Best TL Reviews

By far the cleanest & best nail salon in Stamford. I’ve been going here for almost 4 years & always go to Esther or Thia for my nails. They’re so friendly & amazing and always do a great job. I’ve been bringing in inspo pictures for nail designs and they kill it every time. No other nail salons in Stamford compares & prices are reasonable ALWAYS clean too. Highly recommend.

i recommend this nail salon to so many people! by far the cleanest nail salon in stamford. everyone is super friendly but i highly recommended esther or thia! they’re very precise and they constantly take their time to make sure you’re 110% satisfied. prices are fair and service is beyond great. i have a 10/10 experience every time!

This was my first and last experience at this salon. Made an appointment and when I arrived I was placed in a chair and ignored for about ten minutes until someone finally came over. As soon as the girl started working I was worried. As someone who does nails themselves, I came in to have mine done because my wedding is in 3 days and she was cutting so much cuticle that wasn’t even there to the point that she cut me twice, once on my ring finger and then on my middle finger (which the cut is not visible). I kept showing the girl that she cut me but she kept putting the blood stopping liquid on and kept telling me it’ll be fine. It’s not fine, I now have a cut on my ring finger 3 days before my wedding. Will never go back. I don’t need to spend $30 to be cut and ignored and shoved out the door

When I walked Into this salon it looked pretty clean so I was hopeful they did a decent job in the nails but the amount of money they charged for the work done was inexcusable. They are lucky I even gave them a tip!! When I gave the tip one of the workers approached me and was apparently taken aback by the “small” tip and demanded a larger one. This kind of aggressive behavior made me feel hurt and undervalued as a customer. Will NEVER come back here again.

Very professional place. People speak English, take reservations and are fast when getting the job done.

My friends got massages and they simply loved it. I got the gel manicure and regular pedicure, very relaxing and it’s lasting a long time. (My nails after a week)

TERRIBLE EXPERIENCE!!! The service is the worse! First of all they charge for every single detail. But at least if the people will treat you good it wouldn’t be a problem personally. They yelled at me several times, no respect for people. I didn’t like my nails when she finished & I didn’t like the whole time how she was with me. Anyway I was going to give her a tip to be respectful but definitely not so much how I always do. & the administrator/ front desk started yelling at me because he wanted I’ll give her more & even he was telling me how much I have to. I felt he was forcing me to do something that I didn’t want. And he didn’t let me leave the store until I’ll do it. I mean!??? Not even mention that he started showing me all receives of the people who paid before. To say I gave her 2 dollars for something that I was not satisfied at all. But he wanted more than 8 dollars. The total of my nails was $100 super basic + giving him 5 dollars so he would stop yelling at me. This place is awful! If you want to save your nerves DO NOT GO HERE!

DO NOT GO THERE!!! This place is horrible!!! First of all they charge extra for every single detail! My wife received so much stress there!!! She thought that they will charge her extra even for the air that she was breathing there! And in the final they calculated $94 just for manicure, after they provided a horrible customer service and a work quality! Then they were forcing my wife to tip them that much how much they wanted ???????????? She wanted to tip them just $2 for that kind of work that she got absolutely disappointed with, then they didn’t even want to let her out until she gives them at least $8! Is it not ridiculous?!

Again! If you want to save your nerves and money DO NOT GO THERE, PLEASE! This nail salon is a fraud!

Worst service ever - I made an appointment over 2 hours before closure and clearly stated what service I needed, 20 minutes after I arrived, the “so-called” manager told me she did not have time to do it and have another girl helping me with something clearly I was not interested in. Never coming back!!!!!