Crystal Nails

+1 912-356-1525

7601 Waters Ave suite d, Savannah, GA 31406 United States of America

Open Today: -

Quick Facts About Crystal Nails

Crystal Nails has several strengths based on the comments provided. Firstly, customers mention that they are always treated well, indicating that the staff provides excellent customer service. Secondly, the salon is described as being very clean, with various amenities such as a drying station, different aromas for pedicures, and complimentary water and soda. Furthermore, the salon has a good ambiance, with soft music playing in the background. The salon also offers a wide range of services, such as deluxe pedicures and manicures, catering to different customer preferences.

Additionally, customers appreciate the skills and attention to detail of the nail technicians. Selena, in particular, is mentioned as being exceptional and going above and beyond to fulfill customers' requests. This suggests that the salon has highly skilled and dedicated staff. The salon also appears to prioritize customer satisfaction, as evident from their response to a customer who had a disappointing experience. They apologized, refunded the customer, and admitted their mistake, showing a commitment to rectifying any issues.

Crystal Nails is also commended for their adherence to COVID-19 safety precautions. Customers mention that the salon has implemented safety measures, such as safety and separation protocols, which provides peace of mind during the pandemic.

In terms of weaknesses, a few concerns are raised in the comments. One customer expressed dissatisfaction with the cleanliness practices, specifically mentioning the reuse of tools and powder dips without proper sanitization. This raises questions about the salon's hygiene standards, which is a significant concern in the nail industry.

Another customer had a negative experience with eyebrow waxing, where a significant chunk of their eyebrow was removed. While the salon apologized and provided a refund, this incident highlights a lack of skill or attention to detail on the part of the nail technician. This incident may have caused the customer discomfort and embarrassment, and it raises questions about the training and professionalism of the staff.

Another customer mentioned receiving a subpar mani-pedi, stating that their nails and feet looked as if they were done at home. This suggests that the quality of the services may not always meet customer expectations, raising concerns about consistency in the delivery of services.

Overall, Crystal Nails has several strengths, including good customer service, a clean and pleasant environment, skilled technicians, and a commitment to customer satisfaction and safety. However, there are also weaknesses in terms of cleanliness practices, skill level, and service consistency that the salon should address to ensure a better overall customer experience.

Best TL Reviews

They always treat me well. I usually get a deluxe pedicure, because I have diabetic issues with my feet, and need the nails and calluses serviced. I also get deluxe manicure with a color that appeals to me. Blue with silver sparkles ✨✨✨.

It was very clean, there was lots of nail Tech's, there was lots chairs for pedicures they gave you water and soda for free. It was soft music playing in the background. There was a very nice drying station for nails and pedicures. They had lots of different types of aromas for pedicures. It was a all-around nice experience. I'll definitely be going back.

Selena is the best I’m getting married on Monday and don’t normally “girl up” because I am non binary. She went above and beyond to make all my girly dreams come true!! Thank you Selena ❤️????

I went here for a few months until they disappointed me and I feel that I have a very good idea of what the service is like overall.. The staff are nice enough, their cleanliness practices need to be reviewed - you should not use any tools, Emory boards, powder dips or any other things on one person and then use the same thing on another client without it being thoroughly sanitized. The powder dip is a jar that everyone and their mother put their hands in.. that is gross and I pointed it out to the nail tech who was nonplussed and said I was the only one who ever had an issue. I think the health department would have an issue as well!!

I went in today and had a huge chunk of my eyebrow waxed off which is traumatizing and literally made me cry. I would post a picture but am ashamed of how my face looks. I am extremely dissatisfied. There is no fixing this and I will have to wait for my brows to grow back.. the nail tech apologized and refunded me for the service which I take as an admission of her wrong doing. meanwhile I have to go out in public like this.. I should never have trusted a nail tech with my face. She had done the wax before but today she was ham-handed and royally f* me up. You lost a client today

The lady that gave me my mani and pedi, did a TERRIBLE JOB!!!! I went in before work on Friday 5/13, my feet look like I did them at the house and my nails had were just as horrible. I did not have time to stay and get them done correctly, because I had to go to work. I will never go back there. I wasted $80 of my hard earned money.

This is my favorite place in Savannah to get my nails done. I only do pedicures, so I can’t speak to the manicures. Covid precautions are great with lots of safety and separation. Even with precautions in place, the ambiance here is relaxed and enjoyable. They will bring you a drink if you want one. The women who work here listen and are incredibly detail oriented. One of my favorite ways to relax and get away from the hubbub. They are also very helpful when it comes to pedicures for people who are less mobile. My friend who is handicapped had a wonderful experience here as well.

This is the only nail salon I use and have been going there for years. The salon is clean and the owner updates the pedicure/massage chairs frequently. They are very busy, but accommodate a volume of clientele. I have never felt rushed. It is a good investment in pampering your feet and legs while getting a full back and shoulder massage from the chair. I rarely get manicures BC of my line of work, but the times I have for a special occasion, they were flawless. I have never had any issues with infection or other problems. You have your own scrub blocks, brushes and file, which you can take with you. The price is comparable to other salons. I highly recommend this salon.

One of my favorite places to get my nails done in Savannah! The staff is so friendly. My nails look GREAT.