Quick Facts About Cali Nails at Jacob's Plaza
Strengths:
1. Excellent customer service: Multiple comments highlight the friendly and welcoming atmosphere at Cali Nails. Customers feel appreciated and valued, as if they are part of the salon's family. The staff is described as nice, friendly, and attentive to customers' needs.
2. High quality work: Customers consistently mention the great quality of the nail services provided at Cali Nails. The technicians are praised for their skill and ability to deliver exactly what the clients ask for. This indicates a high level of expertise and professionalism within the salon.
3. Cleanliness: Cali Nails is recognized for its cleanliness, with one comment specifically describing it as the cleanest nail salon the customer has ever been to. This is an important factor for customers when choosing a nail salon, as cleanliness is directly associated with health and safety.
4. Efficient and quick service: Despite the occasional wait time, customers appreciate that once they are in the chair, the technicians work efficiently and complete the service in a timely manner. This is a positive attribute for those who are looking for a salon that can provide quick services without compromising quality.
Weaknesses:
1. Inconsistent customer experience: While the majority of comments are positive, there are a few negative experiences mentioned by customers. One person mentions being yelled at and humiliated by a staff member, while another was turned away without an appointment. These incidents indicate potential inconsistencies in customer treatment and service quality.
2. Wait times: Some customers mention experiencing longer than expected wait times at Cali Nails due to the salon being short-staffed. While these comments also mention that the wait was worth it, it still indicates a potential issue in the salon's scheduling or staffing management.
In conclusion, Cali Nails at Jacob's Plaza place has several strengths, including excellent customer service, high quality work, cleanliness, and efficient service. However, there are also weaknesses such as inconsistent customer experiences and occasional wait times due to staffing issues. It is important for the salon to address these weaknesses and ensure a consistent and positive customer experience for all clients.
Best TL Reviews
My girlfriend loves this place and I love the people who are great and always try to fit her in or arrange something for her to get nails done for the event that she has going on ????????
I walked in without an appointment. Girl was doing not and refused to do my nails. Unbelievable
I absolutely love going to Cali Nails! I refuse to go anywhere else. They always give you exactly what you ask for. They are extremely welcoming and polite. I have the time of my life every time I step foot in this place. Yes, sometimes there is a wait, but the way I see it..they're popular, they work hard, and they make every client feel beautiful..this takes time and dedication. While you wait, if you pick out exactly what you want and you get in a chair with one of these wonderful workers they efficiently give you just what you came for. I appreciate everything that you guys do!! I definitely wont ever go anywhere else as long as your doors are open.
Best nail salon around. Everyone is so nice and they treat you like family. I always enjoy my time here and have great conversations with everyone. They are very attentive to your needs and always make sure your nails look amazing. This is the cleanest nail salon I have ever been to as well. I highly recommend Cali nails! You won’t find better service anywhere else! Thank you Lia, Simone, Vanessa, Mama, and Tommy! You are the best!
Never in my life have I ever been so humiliated like I was here. I have been loyal to this place for 2 and a half years. Lea yelled at me in front of 5 woman in the salon. I made an app for 9 am and when I got there at 9:00 they had already given my appointment away. So I was confused. The whole thing was a misunderstanding or at least on my behalf, but I have never been so disrespected a day in my life. Will not recommended anyone to go here. You will be treated awesome until it no longer suits them. Then you will be humiliated.
Great quality work and they’re quick too
Absolutely love this place! Nice, friendly, atmosphere! The nail tech's are Awesome! Everytime I go I laugh the whole time! Love my tech Leia is like a friend! They actually care about the health of your nails, and will openly offer you the best options for your nails!
Had to wait about an hour to be seen because they were short staffed. But definitely worth the wait. Quick service yet done better than those who take forever. Nails filled in and thinned to look so much more natural. And this place is right on my way to work so I found my new favorite place for an extended lunch break.
Cali Nails at Jacob's Plaza Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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