Quick Facts About Glam Salon & Spa
Glam Salon & Spa has several strengths based on the comments provided. Firstly, they offer a wide range of services including haircuts, threading, bridal updos, facials, eyelash extensions, bleach, henna art, massage therapy, and makeup. This variety allows customers to have a comprehensive pampering experience in one place. Additionally, the comment about affordable prices suggests that Glam Salon & Spa offers competitive pricing, making their services accessible to a wide range of customers.
The comment about the salon being a "little hideaway" highlights the peaceful and uplifting environment of the salon. This creates a relaxing atmosphere for customers to enjoy their pampering experience. The mention of "speedy service" suggests that Glam Salon & Spa prioritizes efficiency and ensures that customers do not have to wait for extended periods of time.
Alpa, an expert in threading, receives exceptional praise for her customer service. This indicates that the salon staff is well-trained and provides outstanding service to their customers. The positive experiences shared by customers who have visited multiple times further reinforce the quality of service provided by the entire staff. The owner of the salon is also commended for providing detailed information about the services offered.
The comment expressing a great first-time experience with threading and sugar wax suggests that the staff is patient and attentive to the needs of customers. This showcases the professionalism of the salon and its commitment to ensuring customer satisfaction.
Positive remarks about the results of eyebrow threading and the overall experience at Glam Salon & Spa highlight the skill and expertise of the staff. This creates confidence in potential customers searching for a reliable salon.
However, there are also some weaknesses mentioned in the comments. One customer complains about their eyebrows being threaded too thin despite explicitly mentioning their preference for thicker eyebrows. This highlights a potential communication issue between the customer and the staff. The customer's frustration with the service is further compounded by their negative experience with customer service and the salon's refusal to issue a refund. This suggests a lack of accountability and may deter potential customers from visiting the salon.
Another weakness mentioned is the wobbly chair, which makes customers feel unsteady during their appointment. This indicates a need for maintenance and improvement in the physical aspects of the salon to ensure customer comfort and safety.
Overall, Glam Salon & Spa has several strengths including a wide range of services, affordable prices, a peaceful environment, efficient service, and expert staff. However, they need to address the weaknesses highlighted, such as improving communication with customers, providing better customer service, and maintaining their equipment properly. By addressing these areas of improvement, Glam Salon & Spa can further enhance their reputation and attract more customers.
Best TL Reviews
Hair cut, threading, Bridal Updo, Facials, eyelash, extension, Bleach, Henna Art, Massage Therapy, Make Up, and more.
To enjoy a day of pampering in North Charleston sc. This is a little hide away. Speedy service, affordable prices, peaceful, uplifting and loving environment. You have to get the experience.
Alpa at Glam Salon and Spa is absolutely amazing! She is an expert in threading and her customer service is outstanding! I have been coming here for a few months now and I always have an exceptional experience! Highly recommend this place!
Tried threading for the first time and sugar wax. Great experience. The staff is very patient. Highly recommend.
I been to Glam Salon & spa several times. They have best service including eye brows, facial, hair spa, etc all of staff are so Friendly & kind, they take their time to do services. Owner of salon always gives detail bout services. They are located @ North Charleston, on Dorchester Rd. They have been here for 7 yrs. They don’t have any other new locations yet ! I would highly recommend this salon to anyone.. please come here for more September details.
My experience was genesis for eyebrow threading. It was a comfortable, funny and serious, magnificent experience. The results were astonishing; the owner was delightful and reassuring, as I was slightly nervous, as this was my first time having my eyebrows threaded. She gave me tips on how to continue to keep my new look and, most importantly, she had the perfect balance of professionalism and kindness needed in a salon. My buddy drives all the way from West Ashley to go here! Your search is over - this is THE place!
I love my experience when I come here. Eyebrows always look amazing!
I came in to get my eyebrows threaded I made sure to let the person know that I wanted my eyebrows to be threaded not too thin I would like to keep them thick. She’s threaded my eyebrows extremely thin. I asked for a refund I was told to let them grow out and she would redo them. Obviously I will not be back because I’m not going to let someone ruin them again. I called once again to ask for a refund and she hung up on me. Terrible customer service and very bad experience with eyebrow threading. Also the chair is so wobbly you feel like you’re going to fall. Stay away from this place!
My wife had her hair cut & styled, brows threaded and eyelashes tinted and was super happy with it all. The stylist here could really cut her hair the way it appears in the picture and she is so happy! All very reasonable and the ladies were very friendly.
She has found her new salon with our relocation!
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