Quick Facts About Ocean Spa
Strengths:
1. Skillful and experienced massage therapists: Multiple comments mention the skill and expertise of the massage therapists, particularly Wendy and Mona. This indicates that the staff at Ocean Spa are highly trained and capable of providing effective massages.
2. Effective treatments for physical discomfort: Many comments mention that the massages at Ocean Spa helped with various physical issues such as stiffness, lower back pain, and muscle spasms. This suggests that the spa is proficient in addressing and alleviating physical discomfort.
3. Polite and patient staff: The comment about the staff being polite and patient indicates that customer service is a strength of Ocean Spa. This positive experience likely contributes to customers feeling comfortable and well-cared for during their visits.
4. Convenient appointment scheduling: One comment mentions that Ocean Spa was able to accommodate an appointment on short notice, indicating that they have efficient scheduling practices and can accommodate customers with immediate needs.
5. Clean and comfortable environment: A comment specifically mentions the clean, tidy, and comfortable environment at Ocean Spa, indicating that they prioritize providing a pleasant atmosphere for their customers.
Weaknesses:
1. Language barriers: One comment suggests that the staff may have limited fluency in English. While they were able to understand everything the customer said, it indicates that communication may be a challenge for some customers who are not patient or understanding.
2. Pricing discrepancy: One comment mentions that the customer booked for an hour but was given a 90-minute massage and charged for the longer duration. Although the customer didn't complain because they felt great after the massage, this suggests a potential issue with pricing transparency or accuracy.
Overall, Ocean Spa appears to have several strengths, including skilled therapists, effective treatments, polite staff, convenient scheduling, and a clean environment. However, there are a few weaknesses such as potential language barriers and pricing discrepancies that could be improved upon to enhance the overall customer experience.
Best TL Reviews
Best massage I had. I will come back for Wendy, my back was so stiff, I feel much better now. Thanks
While visiting friends, I went to Gold Massage Lounge. I met Mona, she was very nice. I explained my painful areas. She was skillful and very relaxing. I enjoyed my 90 mins with a balance of very hard and soft blissful massage techniques. I highly recommend a visit.
Ocean Spa is one of the best massage parlors my wife and I have been to since moving to South Florida. A little pain during the deep tissue massage, but felt fantastic afterwards! No Pain, No Gain! I would rate 7 stars if I could.
My massage was the best I’ve had done in one hour. I’ve never been able to get my entire body Massage very well In just one hour. The stuff is very polite and patient. I was 20 minutes late because I couldn’t find the store and she helped me and kept calling me to help me find the store. I also want people to understand if they go here to be patient with the staff because I don’t think they are completely fluent in English but they understand everything I told them as long as you’re patient. Definitely would recommend and I will go again.!
Excelente ???? for sure I’ll go back!
My lower back was killing me, I call them on Friday afternoon and they made an appointment right the way.
I felt so much better after the massage.
Thank you ????????
Do not judge a book by its cover here!! Whenever I travel, I like to find a place to get a massage. I booked a couples massage here based on location to where we were staying and other reviews. We were welcomed in and offered water by the friendly massage therapists. The massage itself was great, perfect pressure and got out all of the tension exactly where we needed it! My only “complaint” which isn’t even really one, is that I booked for an hour but they gave 90 minutes and charged me for it. But- I didn’t complain because we both felt great when we left! Definitely recommend for a hidden gem of a great massage. Thank you
I arrived for a one day vacation and my back was out. I was in spasm and could not function even after a Motrin. Half the day was ruined. I called around and landed upon this ocean spa massage and Wendy helped me so much. I highly recommend, and if I come back I will look for her again.
I got a professional massage. From Tracy, very good service attitude, clean, tidy and comfortable environment, I will definitely come back
Place Pictures
Ocean Spa Info
Amenities
From the business
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Identifies as women-owned
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
Today
Opening Hours
| Monday | 10:00 AM - 08:30 PM |
|---|---|
| Tuesday | 10:00 AM - 08:30 PM |
| Wednesday | 10:00 AM - 08:30 PM |
| Thursday | 10:00 AM - 08:30 PM |
| Friday | 10:00 AM - 08:30 PM |
| Saturday | 10:00 AM - 08:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
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