Beautiful U Boutique Store Inc

+1 770-968-0010

1000 Southlake Cir, Morrow, GA 30260 United States of America

Open Today: -

Quick Facts About Beautiful U Boutique Store Inc

Beautiful U Boutique Store Inc has both strengths and weaknesses based on the comments provided.

One of the major strengths mentioned by multiple customers is the warm and welcoming environment of the store. Customers feel like family when they visit and appreciate the friendly atmosphere. This positive experience is likely to contribute to customers feeling beautiful and satisfied with the service they receive.

Another strength highlighted by customers is the expertise of the makeup artists. Multiple comments mention the excellent makeup skills of the artists, ensuring that customers leave looking fabulous. This expertise is particularly important for occasions such as weddings or prom, where customers want their makeup to be on point.

The store also seems to have a good appointment system in place. One customer mentions being texted when their appointment is ready and another mentions being informed of the wait time so they can browse around the mall. This efficient and organized appointment system helps to provide a smooth and convenient experience for customers.

However, there are also several weaknesses that are mentioned by customers. One consistent issue mentioned is the frequent turnover of employees. Several long-time customers express dissatisfaction with the fact that the main ladies they are used to seeing have been replaced by new employees. This turnover may lead to inconsistent service quality and a lack of familiarity for loyal customers.

The quality of the service provided is also brought into question by several customers. One customer mentions lashes falling off within a day, another mentions lashes sliding off, and another mentions lashes not lasting the expected two weeks. These experiences suggest a decrease in the quality of the lash services provided by the boutique. Inconsistent service and the use of hair glue are mentioned as possible reasons for the poor durability of the lashes.

Another significant weakness highlighted is the poor customer service and management. One customer mentions being treated rudely by the manager/owner, and another customer expresses frustration with the refusal to repair or redo individual lashes that fell off within 24 hours. These experiences indicate a lack of professionalism and customer-oriented approach within the store.

In conclusion, Beautiful U Boutique Store Inc has strengths in terms of providing a warm and welcoming environment, as well as skilled makeup artists. However, there are several weaknesses including frequent turnover of employees, inconsistency in service quality, and poor customer service and management. Addressing these weaknesses would be crucial for the boutique to retain their loyal customers and improve their overall reputation.

Best TL Reviews

After getting off work you want to feel Beautiful this is the place. Warm welcomes and makes you feel like family. Great environment I’ve been coming here for over five years. The first time I Ever wore makeup was done here. Simply love this location

This used to be my fav place to get my brows and lashes done. I don't know what has happen within a year. There is always new employees which but at least 3 of the main ladies was always there. Now its a new girl at every station. And the service is not the same. My lashes usually last 2-3 weeks with me washing my face daily even twice a day. I had my lashes done and they were falling off before I got home good. I drive out 30-35 mins cause I used to love the service but now not anymore. And I've been a loyal customer for like 4 years.

This used to be my favorite place to come get my brows done. They had an awesome team of women and it didn’t matter who did your brows they turned out great and actually lasted. This was about a year ago, I don’t know what happened. Within the last month I’ve visited twice to try different artists. The first was terrible and unprofessional demanding a tip for brows I could’ve done myself and the second time was a decent try but the girl was obviously new. I actually tried visiting a third time to try someone else and was treated so rudely by the manager/owner that me and my mom had to leave. This place has gone downhill don’t waste your time.

Came in on Friday for individual lashes (clusters) that I was told would last 2weeks. I returned on Saturday (the next day) because one of the lashes started to slide off. The lash was touched up but on Sunday I woke up with lashes in bed with me. I feel it wasn’t worth $35 only for them to last a weekend. I think hair glue was used and that’s why they didn’t last. I gave 2 stars because my brows was nice, but would not recommend lash service.

I was recommended to Beautiful U six months ago. Staci does a fantastic job. I highly recommend coming here if you want to look fabulous. All make up artist here makes sure you leave beautiful and loving U.

I had a fantastic experience. The service was professional and friendly and my makeup was on point. I've been here several times for both wedding and date night makeup and have been extremely satisfied. I referred my niece for her prom makeup & the "glitter eyes" popped. It"s the best makeup place in Southlake Mall.

Lenora the store owner is very welcoming and she makes sure you get what you want. She, tell you how long the wait is so everyone can wait if they want or browse around the mall. They even text you when they are ready for you. Stacey has been my go to girl every since coming here but, all the girls are great at what they do . Stacey is so sweet, loving, caring and warm. I just love them all like family!!!

Their services are horrible. I went and had individuals put on Friday May 4 evening. When I woke up Saturday morning all my lashes were off. My individuals usually last two weeks. I spoke with the young lady and she told me I could come get them redone. I explained to her what had happen before I arrived to their location. Once I arrive the manager on duty stated that I could not get them repaired that it would be whole new service. So I paid $34 for some individuals that did not last not even 24 hours!!! They were individuals not strips. I even saved the lashes to show her. I have been to this location several times to get my lashes done. All the old girls that were there are gone and they will not tell you where they went!! Poor management!!!