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Diamond Nails

+1 219-662-3888
11301 Broadway, Crown Point, IN 46307 United States of America
Open Today: Closed

Quick Facts About Diamond Nails

Diamond Nails has received a number of positive comments, highlighting the strengths of the salon. These strengths can be categorized into several areas: customer service, talent and skill of the nail technicians, cleanliness and atmosphere of the salon, and value for money.
One of the recurring strengths mentioned by customers is the friendly and welcoming nature of the staff. Customers appreciate the kindness and patience shown by the nail technicians, such as Leanne and Randy, who are described as talented and skilled. This positive customer service experience creates a pleasant and comfortable environment for clients, making them feel at ease during their visit. The staff also exhibit attentiveness and enthusiasm, engaging in conversations and sharing laughs with customers, which enhances the overall experience.
In terms of the talent and skill of the nail technicians, customers express their satisfaction with the quality of the nails they receive. They appreciate the attention to detail and precision shown in their manicures and acrylic sets. The technicians are commended for being able to replicate requested designs and even work with reference pictures. The ability to cater to various styles and preferences demonstrates the versatility and competence of the staff.
The cleanliness of the salon is frequently mentioned as a positive aspect. Customers appreciate the cleanliness and hygiene practices implemented by the salon, making them feel at ease and confident in the services provided. A clean and tidy environment is crucial in maintaining a professional and comfortable atmosphere for customers.
Many customers also mention the value for money they receive at Diamond Nails. They feel that the prices charged for the services are reasonable and fair, considering the quality and expertise provided by the technicians. Customers mention being satisfied with their nail results even weeks after their initial visit, indicating that the longevity of the nail treatments is worth the cost.
Another strength mentioned is the fact that the salon is under new management. Customers who had previous negative experiences express their happiness and satisfaction with the improvements made since the change in ownership. The salon's ability to turn around negative experiences and gain regular customers demonstrates the commitment of the new owners to providing quality service and customer satisfaction.
Despite the overwhelmingly positive comments, there are a few potential weaknesses that can be identified. One potential weakness is the location of the salon. While customers appreciate the quality of service and are willing to drive a certain distance to visit Diamond Nails, the fact that it requires a 30-40 minute drive may discourage some potential customers, especially those who prefer a salon closer to their location.
While not explicitly mentioned in the comments, it is important to consider factors such as availability and waiting times. If there are instances where customers had to wait for an extended period or struggled to book appointments, it could be seen as a weakness. However, since such information is not provided, it is difficult to make an accurate assessment of this aspect.
In conclusion, Diamond Nails receives a significant amount of praise from customers, highlighting the various strengths of the salon. These strengths include exceptional customer service, talented and skilled technicians, cleanliness and a pleasant atmosphere, and value for money. These positive attributes contribute to the salon's reputation and success. However, it is important to consider potential weaknesses such as the location and the availability of appointments to provide a comprehensive analysis of the salon.


Best TL Reviews

Everyone in this salon is so nice and welcoming, my nails look good every time and if I show them a picture they are not afraid to work it. Leanne and randy are so talented, patient and kind. My new spot, even if I have to drive 30-40min away.
This location is under new management and I'm so happy to see that! I had a completely different experience and now I'm a regular. My new favorite nail salon. I've gotten so many compliments on my nails. I'm very happy with my nails.
Wonderful experience!! I'll admit that I was a bit nervous going in, as I'm an awful nail/skin picker (dermatillomania specifically), but not once did they ever make me feel ashamed or uncomfortable. Both of the guys that worked on my nails were more gentle on my right thumb, which has the worst of it, which I really appreciated. The atmosphere was wonderful and everyone working there was so so sweet! Their prices are nice as well :)
I absolutely plan to come back whenever I get another acrylic set ❤️
This place is so nice! Very clean. Very sweet people. Under new management. I brought my 96 year old grandma for a mani pedi and they treated her like a queen. Thank you! Will be returning
Very quick service! My friend and I walked in and had immediate service for gel manicures. Nails came out just how I wanted. Diamond Nails is probably the only nail salon I always leave satisfied with my nails. They did an absolutely fantastic job and took extreme care with my nails. I got gel nail polish over 2 & 1/2 weeks ago and it is still on and they look flawless!
Diamond Nails is my go to salon place always a wonderful experience! My new favorite place to get a manicure. I always bring my friends here so they can have the best experience. Great place! Easy to go to and feel relaxed. Honestly one of the best manicures I’ve ever had.
I went into Diamond Nails today for a gel fill in, and was very pleased with my service. They were very professional, fast and the shop was very clean and relaxing, and to my surprise Randy and LeAnn Vo (the old owners of Nail Luv) are now the new owners of this nail salon! So, for those of you who have been looking for Randy or LeAnn this is where they are.
The nail techs always share laughs with us when I visit! Everyone was so attentive and friendly. I have been searching for a great nail salon and Diamond Nails is now my forever place. The staff are very enthusiastic and make customers feel relaxed. It is the best acrylics with french tip I have ever done.

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Diamond Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 05:00 PM
Sunday Closed

How to go there

Location