Nail Design

+1 706-364-7405

3851 Evans to Locks Rd #106, Martinez, GA 30907 United States of America

Open Today: -

Quick Facts About Nail Design

Strengths:

1. Excellent customer service: Many customers praised the nail salon for their outstanding customer service. They were accommodating to customers' schedules, provided a friendly and welcoming environment, and made customers feel valued and pampered throughout their visits.

2. Skilled and talented nail technicians: Customers consistently praised the nail technicians, particularly Mrs. Kelly, for their expertise and attention to detail. They were able to create beautiful nail designs and provide high-quality manicures and pedicures.

3. Military-friendly establishment: Nail Design has experience catering to military clients and ensuring that their nails adhere to regulations. This is a significant strength for military personnel looking for nail services that meet their specific requirements.

4. Clean and cute salon: Multiple customers mentioned that the salon was clean and aesthetically pleasing. This attention to cleanliness and ambiance contributes to creating a comfortable and enjoyable experience for customers.

5. Time-efficient services: Several customers appreciated the salon's ability to provide efficient services without compromising quality. One customer specifically mentioned that the technicians were able to finish an acrylic fill-in and gel pedicure in under an hour, which is significantly faster than their previous experiences.

Weaknesses:

1. Inconsistent nail quality: One customer had a negative experience where their gel polish cracked and a portion of the nail ripped off only one week later. This indicates that there may be inconsistencies in the application and durability of nail services at Nail Design.

2. Lack of respect towards customers: The same customer also mentioned that one of the staff members was rude to their sister-in-law during a pedicure. This lack of respect towards customers is a notable weakness, as it can lead to dissatisfied customers and negative word-of-mouth.

3. Limited expertise in traditional polish: Another weakness highlighted by a customer is the insistence on gel polish when traditional polish was requested. This suggests that the salon may have a stronger focus on gel services and may not prioritize accommodating customers who prefer regular polish.

Overall, Nail Design has several strengths that contribute to its positive reputation among customers. These include exceptional customer service, talented nail technicians, a military-friendly establishment, a clean and aesthetically pleasing salon, and efficient services. However, there are also weaknesses that should be addressed, such as inconsistencies in nail quality, instances of disrespectful behavior towards customers, and a potential lack of expertise in traditional polish services. By addressing and improving these weaknesses, Nail Design can further enhance its customer satisfaction and reputation.

Best TL Reviews

Great nail salon in Evans! The customer and nail service was 5 stars. This salon was recommended to me by a good friend and I was able to make a nail appointment with the wonderful nail tech Mrs. Kelly that she recommended for the very same day. They were very accommodating to my schedule when I called and even had availability for my husband and I to get pedicures at the same time. I personally liked how they were able to do my manicure and pedicure at the same time. For me that saved time which is valuable to me. The volcano pedicure that Mrs. Rosa gave me was outstanding they even use real orange slices when they massage your legs. First time I ever had that experience and it was amazing. The facility is great, the massage chairs are awesome, the ambiance and tranquil music (with relaxing bird chirping) made the visit even more enjoyable. They offered us bottle water as soon as we arrived as well which is an added plus. I am active duty military and Mrs. Kelly has a lot of experience with making sure nails are in regulation as she has many military clients. Love the way my nails came out. If your looking for an amazing nail place to get your nails and pedicure then give this place a try. Especially my military personnel.

Kelly and her team are wonderful!! My daughter and I love them. We are treated very well and our time is valued. Danny encourages my daughter to express herself through her nails and he makes beautiful designs. Tina and I have established a relationship as far as my pedicure. She knows exactly what I want and she takes very good care of me. She does not disappoint. Kelly is very sweet and kind and she does amazing art work on my manicure.

Love this nail salon! They are professional and very friendly. Never pushy. I asked for something sparkly for the holidays and was not disappointed! And went back for my regular manicure. So happy with both! I got so many compliments on my holiday nails by Danny. American white with ombré gold glitter. ????????????

This was my first visit and I will definitely be back! They did a wonderful job and had great customer service. My nails look perfect, the pedicure felt amazing, and the workers were so friendly! Clean & cute salon as well!

Disclosure: I’m not an expert and probably come once a quarter to get a pedicure. But this place is really good. Very relaxing, clean, organized and in a great location. The staff is really friendly and pamper you from start to finish. We had appointments and showed up early and they were able to attend to us right away. Since I don’t have a lot to judge since I’m not an expert, the staff makes a big difference. I didn’t feel rushed and they used real oranges while massaging my legs. Real oranges. The acidity helps as a skin cleanser (had to google that). Great friendly relaxing place, that’s all I need. If you care about color and prettying yourself up, move to the next review lol.

I just started going here from a different salon across town and the way they just finished an acrylic fill in AND a gel pedicure in under an hour is AMAZING!! I have been getting acrylics for years and I’ve never had such great work done in this short of an amount of time. Highly recommend if you love having your nails done right and in a timely manner!! Thank you Nail Design - I will be a repeat customer!!

It was my first and last time coming here. One week later both my big toes cracked with gel polish on them and a good part of the nail ripped off on both toes. I’ve never had this happen before at another salon. I spent my hard earned money to have this happen. Never again. I do not recommend. Plus, one of the ladies was being rude to my sister in law during her pedicure insisting she needed gel because I got gel when she just wanted regular polish. Be respectful to your customers.

I have been going to Nail Design regularly for a few months now and have truly enjoyed the experience and their service. They’re quick to seat you, give excellent service, and always make you feel welcome.