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T & T Perfect Nails

+1 860-379-1393
236 Main St, Winsted, CT 06098 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About T & T Perfect Nails

Strengths
1. Quick and friendly service: Multiple commenters mention that the staff at T&T Perfect Nails are quick and friendly. Customers appreciate the efficiency and the pleasant atmosphere created by the staff.
2. Accommodating to customer preferences: Commenters highlight that the staff at T&T Perfect Nails are open to customer suggestions and are willing to tweak the nails to meet the customer's expectations.
3. Reasonably priced: Many customers mention that T&T Perfect Nails provides high-quality service at affordable prices. This is seen as a strength, as customers feel they are receiving value for their money.
4. Beautiful and well-done manicures: Several commenters express satisfaction with the quality of the manicures they received at T&T Perfect Nails. They mention that the nails came out beautifully and were pleased with the results.
5. Responsive to special needs customers: A commenter shares a positive experience with bringing a woman with mental and physical disabilities to T&T Perfect Nails, highlighting how the staff treated her with dignity and respect. This demonstrates the salon's ability to accommodate and cater to a diverse customer base.
Weaknesses
1. Inconsistent service: One commenter mentions that they had a positive first experience but subsequent visits did not meet their expectations. They felt rushed during their appointments, leading to unsatisfactory results. This inconsistency in service is seen as a weakness, as it may lead to customer dissatisfaction and the loss of repeat customers.
2. Overbooking: A commenter notes that T&T Perfect Nails tends to overbook appointments, resulting in rush jobs and potentially compromising the quality of the service provided. Overbooking can lead to longer wait times and rushed service, which may negatively impact the customer experience.
3. Cleanliness concerns: Although the overall service is praised, one commenter mentions that the floors at T&T Perfect Nails could be cleaned more thoroughly. This suggests a potential weakness in maintaining a clean and hygienic environment, which is crucial for a nail salon.
Analysis
Overall, T&T Perfect Nails receives positive feedback from customers regarding their quick and friendly service, affordable prices, and beautiful manicures. The salon's willingness to accommodate customer preferences and provide a comfortable atmosphere is commendable. Additionally, the salon's ability to cater to special needs customers is seen as a strength, emphasizing their inclusivity and understanding.
However, there are a few weaknesses that must be addressed. The inconsistency in service, as mentioned by one commenter, is a concern that requires attention. Ensuring that all customers receive the same level of service and attention, regardless of previous visits, is essential in maintaining customer satisfaction and loyalty. Additionally, improving the scheduling system to prevent overbooking can help reduce rush jobs and ensure adequate time is allotted for each customer.
The cleanliness concern raised by one commenter is significant, as maintaining a clean and hygienic environment is crucial for a nail salon. Ensuring that the floors and overall salon area are consistently well-maintained can help address this issue and improve the customer experience.
In conclusion, T&T Perfect Nails has several strengths, including quick and friendly service, affordability, and the ability to deliver beautiful manicures. However, addressing the weaknesses related to inconsistent service, overbooking, and cleanliness concerns is key to maintaining and improving customer satisfaction in the long run. Attention to these areas will ensure that T&T Perfect Nails continues to thrive and attract new customers while retaining their existing ones.


Best TL Reviews

this place is amazing! they were quick with it, and very friendly :)
Love them and if you want tweaking they have no issues they're always nice and good conversation
Very friendly people, comfortable atmosphere. Was attended fairly quick and had my nails started, asked what style I wanted and what shape. Love how the nails came out and the waxing done on my eyebrows. The floors couldo maybe be cleaned a little bit more but other than that, great service overall.
Awesome nail salon, Louis is such a sweetheart and always does my nails so nicely and fast! Also very reasonably priced! I recommend this T&T to all of my friends ????
Was given the most beautiful manicure I've ever had!! Well worth the time in the chair. They are so sweet, funny, and reasonably priced. Highly recommend.
They are amazing. I show them what I want and they just do it and make it better. I always get ombre nails.
I came in tonight with a lady I support who has both mental and physical disabilities. They treated her with dignity and respect. They were so accommodating to her . She couldn’t stop smiling and dancing . My cheeks hurt when I left from smiling so much because she was so happy . I highly recommend them and they did a fabulous job. Thank you t&t nails . We will be coming back . See you soon
I went here a few times the first time was ok,decently priced for a fill, they over book and rush to get them done, 2 hours after my second appointment my nail broke needing a replacement, went back next day to get it redone...again another rush job that came out horrible, I will be looking for another salon

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T & T Perfect Nails Info

Amenities

Accessibility
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 06:00 PM
Sunday 10:00 AM - 04:00 PM

How to go there

Location