Queen Nails

+1 909-716-9761

250 W Foothill Blvd, Rialto, CA 92376 United States of America

Open Today: -

Quick Facts About Queen Nails

Queen Nails place has several strengths and weaknesses based on the comments provided.

One strength mentioned is the excellent customer service. Customers appreciate the friendly nature of the workers and their ability to make them feel welcomed. This is an important aspect of any salon or spa, as it contributes to the overall experience and customer satisfaction.

Another strength is the fair prices. Many customers are pleased with the affordability of the services offered at Queen Nails place. This is likely a contributing factor in gaining repeat customers and maintaining a steady flow of clientele.

Additionally, customers appreciate the cleanliness of the place. Despite some individuals suggesting that renovations would be beneficial, overall, customers feel that Queen Nails is a clean establishment. This is important in maintaining hygiene standards and ensuring the safety of all customers.

The quality of work done on nails and feet is also highlighted as a strength. Several customers mention that the workers at Queen Nails do a very good job on their nails. This is likely an essential factor in acquiring and retaining customers. The positive experiences with the durability of the nails and the length of time they last also contribute to this strength.

However, the comments do point out a few weaknesses as well. One significant weakness is the language barrier and the negative attitude of one of the workers. While most customers appreciate the friendly nature of the workers, one individual mentions that there is a worker who gives attitude and speaks negatively about clients in her own language. This behavior can create an unwelcoming and uncomfortable environment for customers.

Another weakness mentioned is a specific incident where a customer had a bad experience with a pedicure. The customer says that their big toe was hurt during the process, and despite asking for new tools, they developed an infection in their toe. This indicates a concern for sanitation practices and the potential for injury during services.

Furthermore, there is a comment about the quality of nail polish used at Queen Nails place. The comment suggests that the nail polish peels off easily and can lead to cracked nails. This indicates a need for improvement in the products used in order to ensure a better experience for customers.

In summary, Queen Nails place has several strengths, including excellent customer service, fair prices, cleanliness, and quality work. However, there are also weaknesses highlighted such as a language barrier and negative attitude of a worker, concerns about sanitation practices, and the quality of nail polish used. These weaknesses should be addressed in order to enhance the overall customer experience at the salon.

Best TL Reviews

Queen nails is such a place to get away from it all. They have very good customer service, their prices are fair, and its welcoming place to be. They do a very good job on your feet and nails. Would be nice if they renovated but its still clean place.

Honestly I do not know where to start. However, recently I went to get a pedicure here and they hurt my big toe. I honestly do not know how they have four stars here. When I walked in the lady sitting on the chair doing nails at the side always gives attitude to people, and when proceeding to give them service in her own language talks bad about clients. I had asked them to use new tools and they did, but when asked like I said the lady told the one that was helping me something and by the way she was saying it even I knew it was something that was not good. My toe at the moment even has pus. After I had asked them the lady for new tools she started cutting my nail all the way in which then proceeded to bleed. It has currently been 4 days and my nail still has pus

Been going there for years love their prices. excellent work my nails never fall off .. I've waited even a month for a fill and still have a full set by the time I go. Nancy my favorite favorite ???? .

I've been going there for months now. All the workers are really nice and do good work. My nails last about a month, sometimes even longer!

I work in the kitchen, so I can't do a lot, but Natural look ????

Better quality of nail Polish...expensive gel price peels off easily crack nail polish got surprise ???????? never happend before and other places

They were quick and good. Lee did a good job, I don’t do my nails often so I wasn’t sure what I wanted so I kept it basic and they’re good.

Very good experience. It was busy but worth the wait. My toenails are pretty rough to work on. They took their time and did a great job giving me a thorough pedacure. My feet feel great!