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Zam Zam Refreshment Centre

020 8759 7999
736B Bath RdCranfordHounslow TW5 9TY
Open Today: 07:30 AM - 09:00 PM

Quick Facts About Zam Zam Refreshment Centre

Zam Zam Refreshment Centre is a Pakistani restaurant that offers a variety of dishes including biryani, halwa puri, Shami kabab, Chapli kabab, haleem, channa, dal, and vegetable dishes. The comments provided give us an insight into the strengths and weaknesses of this establishment.
Starting with the strengths, one common praise in the comments is the taste of the food. Several customers mention that the food is delicious, mouthwatering, and enjoyable. The breakfast option of Halwa Puri is highlighted as a particularly large portion that can satisfy multiple people. The biryani is also praised by some commenters as being excellent. These positive reviews indicate that the restaurant has a strong culinary appeal and can deliver tasty dishes.
Furthermore, the fact that Zam Zam Refreshment Centre offers a variety of Pakistani dishes and snacks is noted as a strength. Customers appreciate the availability of traditional Pakistani cuisine, allowing them to enjoy a taste of home or experience a different culinary culture. The inclusion of menu items like Shami kabab, Chapli kabab, and haleem shows a commitment to providing a wide range of options to cater to different preferences. This variety can be seen as a positive aspect, as it gives customers more choice and allows them to explore different flavors.
Another strength is the breakfast and dinner hours. The restaurant opens early for breakfast and closes late for dinner, providing extended operating hours for customers to enjoy their meals. This flexibility can appeal to individuals with busy schedules or those who prefer to dine outside of typical meal times. Additionally, the acceptance of card payments for purchases over £5 is mentioned as a recent improvement, making it more convenient for customers to pay for their meals.
On the other hand, there are several weaknesses that have been mentioned in the comments. One recurring issue is the cleanliness of the restaurant. Some customers express disappointment with the cleanliness standards, citing it as a letdown despite the good food. This indicates that the restaurant may need to focus more on maintaining a clean and hygienic environment to ensure customer satisfaction.
Another weakness brought up is the inconsistency in serving sizes and presentation of dishes. One reviewer mentions that the biryani they received had a small serving size compared to what was expected based on the price. This suggests that there may be inconsistencies in portion sizes and the way dishes are presented, which can lead to customer dissatisfaction. Additionally, the lack of a display with the names of dishes available and the prevalence of advertisements for other businesses may impact the overall dining experience and customer navigation through the menu.
There are also complaints about the lack of cleanliness and lighting in the restaurant. Some customers mention that the place is not clean and can feel dark, which can detract from the overall dining experience. This suggests that improving the cleanliness and ambiance of the restaurant could be areas for improvement to enhance customer satisfaction.
Another weakness highlighted is the declining food standards and higher prices compared to previous years. One commenter mentions that while the restaurant started off well, the food quality has dropped as time has progressed. This indicates a decline in consistency and possibly a need to reassess and improve the standards of food preparation. The higher prices are also mentioned, suggesting that customers expect top quality food for the amount they pay.
In summary, Zam Zam Refreshment Centre has strengths in its tasty food, variety of dishes, extended operating hours, and recent acceptance of card payments. However, it also faces weaknesses such as cleanliness issues, inconsistencies in serving sizes and presentation, lack of a clear menu display, declining food standards, and higher prices compared to previous years. Addressing these weaknesses could help improve the overall dining experience and maintain customer satisfaction.


Best TL Reviews

Habe heute das Frühstück Halwa Puri genossen, es war eine sehr große Portion die zuweilen für drei Personen ausreichend ist. Tolles und sehr geschmackvolles essen.
Zam zam biryani one of my favourite but this time really disappointed I am not feeling well so we decided to take biryani we travel 25 min and we order 2 biryani when I went home we found that in one box rice with 2 chicken wing and in other box small 2 piece seriously we pay £4 box for this might be in pictures it's not look small literally it was too small .Not happy with this .
They have a lot of Pakistani food Including biryani, Shami kabab, Chapli kabab, haleem, channa, dal and vegetable and lot of Pakistani snacks. Taste is just average.
I don’t know what’s the big fuss about the Briyani in this place, it was just ok. Nothing special. I’ve had much better! It was’t cheap either at £4 with plastic fork from Lego land. Place is not very clean. People speak English but very little. I dad a very hard time to get a little bit of extra yogurt. The vegetarian Curry was extremely blend. I don’t recommend it at all.
The food is mouthwatering! Only thing that let's it down is the cleanliness, and the way the food I presented, they could do with a display with names of dishes available but instead u see more advertisements for some other businesses. But otherwise lovely food joint.
The owner started from scratch and worked hard to establish a successful business. However, as he progressed the food standards dropped and prices are quite high. I do not mind paying extra but you have to provide the best quality food as you used to serve back in 2015-2017.
Excellent biryani, paratha and a variety of food options.
Parking is a bit of a challenge but the food is worth it.
The aalo paratha for breakfast is mind blowing. The biryani is good but I find it a little bit spicy for my taste.
You can eat in as well they have plenty of seating arrangement but only if you're able to find a seat.
They have recently started accepting card payments over £5.
A great place opens early for breakfast and closes late for dinner!
The food ???? is really ????delicious ???? is so much better than big restaurants like Gifto
Why doesn't Manger sell chaapati without curry, we are not getting chappti for free. That's the reason it put me and my family ???? to buy something from these dirty???? restaurants????????
and others. But unfortunately ???? your restaurant is not that clean and is a bit dark.
Thank you for lovely ???? food

Place Pictures

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Zam Zam Refreshment Centre Info

Amenities

Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Wheelchair-accessible seating
Atmosphere
  • Casual
Crowd
  • Groups
Payments
  • Cash only
Dining options
  • Breakfast
  • Dessert
  • Dinner
  • Lunch
Health and safety
  • Staff wear masks
  • Staff required to disinfect surfaces between visits
Service options
  • Kerbside pickup
  • Takeaway
  • Dine-in
Offerings
  • Vegetarian options
  • Healthy options
  • Halal food
Amenities
  • Good for kids

Today

Opening Hours

Monday 07:30 AM - 09:00 PM
Thursday 07:30 AM - 09:00 PM
Friday 07:30 AM - 09:00 PM
Sunday 07:30 AM - 09:00 PM
Wednesday 07:30 AM - 09:00 PM
Tuesday 07:30 AM - 09:00 PM
Saturday 07:30 AM - 09:00 PM

How to go there

Location