Quick Facts About Kentucky Nail
Kentucky Nail Place has both strengths and weaknesses based on the comments provided.
Strengths:
1. Professionalism: Many customers commented on the professionalism of the technicians at Kentucky Nail Place. They noted that the staff members were efficient and worked quickly to get customers done. This indicates a level of expertise and proficiency in their nail services.
2. Convenient location: One positive aspect of Kentucky Nail Place is its convenient location. This makes it easily accessible for customers, allowing them to easily visit the salon without much hassle.
3. Friendly staff: Some customers mentioned that the technicians, such as David and Leah, were friendly and had a good rapport with the customers. This contributes to a positive and comfortable atmosphere during appointments.
4. Variety of colors: Another strength mentioned in the comments is the wide range of colors available at Kentucky Nail Place. This allows customers to have a variety of options and experiment with different shades.
Weaknesses:
1. Lack of hygiene: One customer mentioned a concerning incident where an older gentleman cut his finger and started bleeding while they were getting their nails done. This incident led to the technician becoming angry and not providing a satisfactory service. This indicates a lack of proper hygiene and safety protocols.
2. Inconsistent quality: Several customers complained about the inconsistent quality of the services provided by Kentucky Nail Place. They mentioned issues such as nails being crooked, polish not being applied properly, and poor attention to detail. This inconsistency can lead to dissatisfaction among customers.
3. Customer service: There were multiple complaints regarding the customer service at Kentucky Nail Place. Customers mentioned incidents where technicians argued with them or ignored their requests for fixes. The lack of responsiveness and professionalism in handling customer concerns reflects poorly on the salon.
4. Pricing discrepancies: Another weakness mentioned in the comments is the issue of pricing. Some customers felt that they were overcharged or did not receive the services they paid for. This raises concerns about the transparency and fairness of the pricing structure at Kentucky Nail Place.
5. Negative experiences: Many customers expressed their dissatisfaction and disappointment with the services provided at Kentucky Nail Place. This indicates a pattern of negative experiences, which can significantly impact the reputation and trustworthiness of the salon.
In conclusion, while Kentucky Nail Place has strengths such as professionalism, convenience, and friendly staff, it also has weaknesses in terms of hygiene, inconsistent quality, customer service, pricing discrepancies, and negative experiences. These weaknesses can contribute to a negative overall perception of the salon and may impact its customer base.
Best TL Reviews
They are awesome! Very professional. They work quickly and efficiently to get their customers done. It's conveniently located. I've been to them three times and I am satisfied with their services. My technician was David. He was friendly, a little witty, he worked fast to get my nails done because I had to be at an appointment.
Horrible.. the older gentleman cut his finger and was bleeding while i was getting my nails done. This angered him and he started being rough and kept hitting my hand with the brush….
Honestly, I should have complained, but I put my car to sleep today and am not in the best mood. My daughter and I did this to raise our spirits…
My matte black nails have the most j Eve polish and there is a weird bulge, and my daughters are crooked. Going somewhere else to fix…
I should have checked reviews first…
Pathetic service!!
SAVE YOUR MONEY!!
Kim did my nails and messed up so bad. And when I asked her to fix it. She told me there was nothing wrong with my nails.
I paid for manicure but no manicure was done. She only did acrylic nails, no cleaning nothing
I paid for deluxe pedicure and no massage was done. They’re robbing people in the daytime.
$95 in waste!!! And they ask for cash!
Had been to this place before. Had decent service, but went I went back they tried arguing with me about if I had regular polish or gel on my fingers, they actually did the last set, with regular polish, then moved me 4 times to pedicure chair then to manicure chair. Seemed like they had no idea what was going on.
I got a fill in and pedicure. The guy that did my nails did great but the lady who did my toes was horrible and she was the owner. She rushed because they was busy! She didn't put one drop of water on my legs, massage them or nothing. She even tried to put Lotion on my legs and water never touched them. It was the fasted pedicure ever!!! She basically just painted my toes. She didnt clean or cut my cuticles. I used to go here and STOPPED due to CONSISTENCY in there work!! Today proved why I STOPPED going! Horrible horrible horrible horrible horrible work!!!!!! I would not recommend this place to anyone!!
I love this salon. I recommend Leah. She is a great nail tech and artist. They have so many colors!!
Save your money! . It's been 4 days, 3 nails have chipped. They are dip. They're also all different shapes and sizes. When I kindly ask the lady to make them all the same shape she then stopped caring about the quality of my nails. And when I went back to have them fixed I was told "I'll do my best" And their answer of fixing it was just add another layer of dip and shape them all back up. Which would have left all my nails too short for the shape that I wanted. Waste of money!!!
I went in today and I guess the tech was already having a bad day. I ask if she could do my finger nails while we waited for the gel on my toes to soak. She comes over snatches the foil off my feet and says you don’t have to be nasty about it. No tone or attitude just asked a question.
Been coming here for years but all things must come to an end. It’s the end. Owner offered to assist me but tech made feel some type of way.
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Kentucky Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
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| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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