Quick Facts About Blades To Fades
Blades To Fades place has received a mix of positive and negative comments reflecting various aspects of the customer experience. To analyze the strengths and weaknesses of the establishment, we will focus on four key areas: customer service, quality of haircuts, atmosphere, and appointment management.
Customer service seems to be a significant weakness based on the comments. One customer mentioned a lack of welcome upon entering the shop, while another expressed dissatisfaction with not being acknowledged during their two-hour wait. The fact that a barber was on their phone for 15 minutes without attending to the customer further highlights the poor customer service. Negligence in customer service can significantly impact the overall experience and drive customers away, especially when there are alternative options available.
On the other hand, there are positive comments regarding individual barbers who provide excellent customer service. Mario, specifically, was praised for being respectful and engaging in great conversation. These comments indicate that there may be variation in the level of customer service provided by the different barbers at Blades To Fades.
Moving on to the quality of haircuts, the majority of comments indicate that the barbers at Blades To Fades do a good job. One customer mentioned being satisfied on two separate occasions, while another highlighted how their haircut was detailed and looked great. These positive comments suggest that the barbers take pride in their work and strive to deliver quality haircuts to their clients. Consistently providing good haircuts is a strength for Blades To Fades, as it contributes to customer satisfaction and loyalty.
In terms of the atmosphere, comments are generally positive. Customers appreciate the cool and real personalities of the barbers and the overall positive vibe of the shop. This creates a welcoming atmosphere that can make customers feel comfortable and relaxed during their visit. A positive atmosphere is a key strength for Blades To Fades as it enhances the overall experience and encourages customers to return.
However, there is one comment that indicates a negative experience regarding the appointment management at the shop. This customer claims to have made an appointment a week in advance for their fiancé, but upon arrival, they were made to wait for an extended period and then informed that the intended barber may have had COVID. This kind of mismanagement can lead to frustration and disappointment for customers who have made an effort to schedule appointments in advance. It shows a lack of organization and communication, which can be a significant weakness for Blades To Fades.
In conclusion, the strengths of Blades To Fades place lie in the quality of haircuts provided, positive atmosphere, and certain barbers who deliver excellent customer service. However, the weaknesses include poor overall customer service, potential variations in the level of service provided by different barbers, and mismanagement of appointments. Improving customer service, ensuring a consistent level of service among all barbers, and enhancing appointment management would be areas for Blades To Fades to address in order to provide a better overall experience for their customers.
Best TL Reviews
Horrible customer service. Was not welcomed when I walked in. Sat for 2 hours was not acknowledged the hole time. One of the Babers was on his phone for 15mins and didnt even ask us if we needs a cut. There's other barber shops!
Got my haircut here about a week ago. Mario did a really good job lining me up with a nice fade that made me feel good and look clean cut for a bachelor party. He was also really respectful and great conversation. ????????
Thanks Mario!
The barbers here are the coolest and real they do an amazing job on all there clients I'm glad I found this place. Make an appointment you be disappointed
These guys do good haircuts. They take pride in their work. Only been twice but both times have been very satisfied.
Man!!! Great staff, great prices great atmosphere and most importantly…They can cut!…like for real for real. Thanks again Mario! We’ll be back!
Awesome haircuts at this shop! I highly recommend any of the guys working in here.
Had my haircut by Darren a few days ago…this is the best haircut I’ve had! He was very detail oriented and it came out looking great.
I made an appointment for my fiance to go to this shop a week prior for a friday before our wedding at 12 pm. When I called to make an appointment, a guy answered and quickly told me ok, ok, and didn't even put care into my service. When my fiance showed up on the day, they asked if he had an appointment, he said yes at 12. But they made him wait for a half an hour... and told him THEN that his barber may have had covid. My fiance was NOT seen AT ALL. I wanted him to get the full experience and they RUINED it. We will pay ANYTHING if it means great service and good quality. Unfortunately, I trusted the reviews here too much. I don't recommend this place at all for the sheer negligence of customer service.
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Blades To Fades Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 08:00 AM - 04:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:30 PM |
| Wednesday | 09:00 AM - 05:30 PM |
| Thursday | 09:00 AM - 05:30 PM |
| Friday | 09:00 AM - 05:30 PM |
| Saturday | 09:00 AM - 04:00 PM |
| Sunday | 09:00 AM - 04:00 PM |
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