Quick Facts About Perfect Nails & Spa
Strengths of Perfect Nails & Spa:
1. Skilled and artistic nail technicians: Many customers have praised the nail technicians at Perfect Nails & Spa for their skills and creativity. They are described as top tier and talented individuals who consistently deliver flawless and beautiful nails. The technicians take their time and ensure that every part of the nails is perfect, creating a sense of artistry.
2. Beautifully remodeled shop: The shop has been remodeled beautifully according to one customer. This suggests that the owners have invested in creating an attractive and visually appealing environment for their customers. A visually pleasing atmosphere can enhance the overall experience for customers and contribute to a positive impression of the salon.
3. Long-lasting nails: Several comments mention that the nails done at Perfect Nails & Spa last longer than at other places. This indicates that the salon uses high-quality products and techniques that result in nails that remain intact for an extended period of time. Long-lasting nails can be a major selling point for a nail salon as customers value durability and value for their money.
4. Attention to customer preferences: Customers appreciate that the staff at Perfect Nails & Spa listen to their preferences and desires. The ability to understand and cater to individual customer preferences can significantly enhance customer satisfaction and loyalty. This suggests that the salon has a customer-centric approach and places importance on meeting the specific needs of each customer.
5. Clean and friendly environment: One comment mentions that the salon is clean and friendly. Maintaining a hygienic and welcoming atmosphere is crucial for a nail salon as customers expect a clean and safe environment. A positive and friendly atmosphere can also contribute to overall customer satisfaction and create a sense of comfort and relaxation during the service.
Weaknesses of Perfect Nails & Spa:
1. Loss of skilled staff: One customer mentions that all the formerly good technicians no longer work at Perfect Nails & Spa. This suggests a potential weakness in terms of staff retention and turnover. Losing skilled and experienced staff can negatively impact the quality of service provided, especially if the new staff members are not yet at the same level of expertise.
2. Quality consistency issues: One customer complains that their nails started breaking and were left bumpy and transparent shortly after getting them done. This indicates a possible inconsistency in the quality of the service provided. Inconsistencies in delivering flawless results can lead to dissatisfaction among customers and a decline in repeat business.
3. Negative experiences with specific nail technicians: One customer mentions that the nail technician they had during their visit was in a bad mood and provided a rough and unsatisfactory service. This suggests a potential weakness in terms of inconsistent customer service. Negative experiences with specific staff members can greatly impact the overall customer experience and perception of the salon.
4. High pricing: One customer mentions being charged $65 for plain nails, which they considered to be expensive. This suggests a potential weakness in terms of pricing strategy. If the salon's prices are significantly higher than competitors without offering additional value or justification for the pricing, it may discourage potential customers from choosing Perfect Nails & Spa.
In conclusion, Perfect Nails & Spa has several strengths, including skilled and artistic nail technicians, a beautifully remodeled shop, long-lasting nails, attention to customer preferences, and a clean and friendly environment. However, there are also weaknesses, such as the loss of skilled staff, quality consistency issues, negative experiences with certain nail technicians, and potentially high pricing. Monitoring and addressing these weaknesses while capitalizing on their strengths can help Perfect Nails & Spa maintain and grow their customer base.
Best TL Reviews
I have been coming here for over 3 years now prior to the new owner and have not had any complaints. The shop was remodeled so beautifully and all of the nail techs are Top Tier. I always leave this mail spa with flawless nails and that’s why I always return! If you are looking for consistent beautiful nails don’t hesitate to stop by it is so worth it!! :)
The girl who did my green nails did so amazing! Loe is so artistic, i told her to surprise me. I am SURPRISED and love them. Thank you so much. If you want beautiful nails, Loe is the one to look for. She's amazing.
I used to love this place but everyone that was good no longer works here. My nails were supposed to be for my birthday and they were already breaking the second day they were left bumpy and transparent.
I absolutely love this salon great work and my nails last longer than any other place… was a little disappointed today because the nail tech was in a bad mood .. no conversation… and really rough with the sanding and filling charged me 65 dollars for plain nails
We have come here for 2 years when the ownership changed and love it. We drive all the way from surprise because the service is amazing! I did try going somewhere close to home but we returned. The always listen to what I want. I never have a usury with lifting and my nails turn out amazing!
Their acrylic nails are perfect! I've found this place in town and they're just amazing. My manicurist is Ann, she's talented and has multiple years of experience under her belt. The salon is clean and friendly too!
Chloe, the woman I got my nails done with does an amazing job. She takes her time and makes sure every part of your nails is perfect. She is also so sweet and personable it will make you feel right at home.
The colors are so beautiful and they use the best lasers. Each nails looks like art, not just a nail. I feel like I'm getting my nails done at a salon by somebody who is an artist with their hands, rather than someone who just has tools. very good!
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Perfect Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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