Quick Facts About Pearl City Barber-Hairstyling
Strengths:
1. Attention to Detail: Multiple comments mention the barbers' great attention to detail, ensuring that customers leave with a high-quality haircut.
2. Skilled Barbers: Customers consistently praise the skills of the barbers, particularly Lynn and Stephen, for their excellent haircuts and ability to fulfill specific requests like skin fades.
3. Friendly and Welcoming Atmosphere: Many comments mention the pleasant and welcoming nature of the staff, particularly Thoa. Customers feel valued and comfortable in the barber shop.
4. Prompt Service: Despite having both appointments and walk-ins, the staff efficiently provides haircuts, ensuring that customers are taken care of in a timely manner.
5. Old School Vibe: The barber shop offers an atmosphere that combines old school vibes with up-to-date styles, creating a unique and appealing experience for customers.
Weaknesses:
1. Cash-Only Payment: One comment mentions that the barber shop only accepts cash, which could be inconvenient for customers who prefer to pay with credit cards. This may deter potential customers or create inconvenience for existing customers.
2. Communication Issues: Some customers complained about barbers not fully understanding their requests, resulting in haircuts that did not meet their expectations. Customers are advised to be extra clear and attentive during the haircut to avoid any misunderstandings.
3. Inconsistent Experience: While most customers had positive experiences, there are a few comments highlighting instances where expectations were not met. This suggests that the quality of service may vary depending on the specific barber.
4. Unsatisfactory Resolution of Complaints: In cases where customers were dissatisfied with their haircuts, some felt that the resolution offered by the barber shop was inadequate. This could impact customer satisfaction and loyalty.
In conclusion, Pearl City Barber-Hairstyling place has several strengths that make it a popular choice among customers, including attention to detail, skilled barbers, a friendly atmosphere, prompt service, and a unique old school vibe. However, there are some weaknesses to consider, such as the cash-only payment policy, occasional communication issues, inconsistent experiences, and unsatisfactory resolution of customer complaints. To improve customer satisfaction and address weaknesses, the barber shop may consider accepting credit cards, enhancing communication training for barbers, and implementing a more effective complaint resolution process.
Best TL Reviews
Brought my husband and his friend. My husband got a hair cut by Lynn and our friend had Steven. Both barbers were phenomenal. Great attention to detail, even fade and a soothing hot towel massage. They are both coming back for sure. It was cash only when we came, I hope they start accepting credit cards soon
Great deals on reliable haircuts! Thoa is always so pleasant and welcoming! She remembers me whether I keep a regular appointment or not. The entire staff is extremely kind. I suggest an appointment, but walk-ins are always taken care of in an expedient manner. Book an appointment today and be sure to tip!
Lynn is the best barber here. My husband always comes home with a great haircut from her, I would highly recommend Lynn.
CHRIS is my usual barber coming to this shop, and coming back to this shop after being away from home for a while, was the worst experience ive had with him. I asked him for a light trim on the top and a skin fade on the side. Braddah did not understand the assignment and trimmed most of my hair making em look like one buzz cut. He took about 15 min to do all of this. Faka put my hairline way above my usual line. Chris u gmfu. Not to be one of those fakas but i like be compensated for this trash experience with this barber.
Make at least 10 times sure the barbers understood you. They will nod but may not have understood.
Only have experience with children's haircuts here. Was very vocal about what I wanted with Chris. He did not listen, cut my son's hair too short then tried to fix his cowlicks with clippers. Asked for a refund and they only offered to fix it. If you get a haircut, be VERY specific and watch what they are doing carefully
Dude! Stephen was the man! crushed it asking for a skin fade actually got me a skin fade! with an electric razor! any military Bros out there need to go here, this is where you get a true skin fade wish I could rate six stars love it
All the staff are great here. They always cut my hair in a timely manner and keeps me looking great! Gives that old school vibe with up to date styles!
Pearl City Barber-Hairstyling Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 08:00 AM - 07:30 PM |
|---|---|
| Tuesday | 08:00 AM - 07:30 PM |
| Wednesday | 08:00 AM - 07:30 PM |
| Thursday | 08:00 AM - 07:30 PM |
| Friday | 08:00 AM - 07:30 PM |
| Saturday | 08:00 AM - 05:00 PM |
| Sunday | 08:00 AM - 05:00 PM |
How to go there
Location
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