Quick Facts About Rose Nails & spa
Rose Nails & Spa, based on the comments provided, has several strengths and weaknesses that can be identified.
One of the major strengths of Rose Nails & Spa is the quality of their services, particularly in the nail salon. Customers consistently praise the technicians for their expertise and attention to detail. Kevin, for example, was commended for choosing the perfect shade and applying the acrylics evenly and thinly yet still strong. This highlights the skill of the technicians in providing high-quality nail services. Additionally, several customers mentioned that their nails lasted for a significant period of time, showcasing the durability of the products and techniques used.
Another positive aspect of Rose Nails & Spa is their affordability. Many customers were pleasantly surprised by the affordability of the services, which is a significant factor for customers when choosing a nail salon. This factor, coupled with the positive reviews regarding the quality of the services, makes Rose Nails & Spa an attractive option for customers looking for a cost-effective salon experience.
The responsiveness and availability of Rose Nails & Spa is another strength worth mentioning. Customers appreciated the ability to secure an appointment within a short time frame, often within 30 minutes to 2 hours. This quick turnaround time demonstrates the efficiency of the salon in accommodating customers' needs. This aspect is particularly important for individuals with busy schedules or those requiring last-minute appointments.
The friendliness and professionalism of the staff at Rose Nails & Spa were also praised by customers. Several comments mentioned the kindness and prompt service received from the employees. This positive customer service experience creates a welcoming and comfortable atmosphere, which plays a vital role in customer satisfaction and loyalty.
However, there are also some weaknesses associated with Rose Nails & Spa. One of the prevalent issues raised by customers is the lack of consistency in service quality. While the majority of customers had positive experiences, a few customers mentioned issues such as nails coming apart within a week, which suggests that the services may not always meet expectations. This inconsistency can deter potential customers who are seeking reliable and long-lasting results.
Another weakness that emerged from one customer's comment is the lack of attention to customer requests and preferences. The customer expressed disappointment with the technician's disregard for their desired nail design, as well as the roughness and lack of care during the service. This highlights a potential issue with communication and customer satisfaction, as customers expect their preferences to be considered and respected during their salon visits.
Furthermore, one customer expressed concern regarding the cleanliness and hygiene of the salon. The customer reported bleeding cuticles and excess nail glue on their fingers, suggesting a lack of attention to proper sanitization and cleanup procedures. This weakness jeopardizes the salon's reputation and can lead to negative word-of-mouth publicity.
In conclusion, Rose Nails & Spa has significant strengths such as high-quality services, affordability, responsiveness, and friendly staff. These aspects contribute to positive customer experiences and can attract new clients. However, there are also weaknesses, including inconsistency in service quality, lack of attention to customer preferences, and potential issues with cleanliness and hygiene. Addressing these weaknesses is crucial for the salon to maintain and enhance its reputation in order to retain existing customers and attract new ones.
Best TL Reviews
Kevin was wonderful! I was having a hard time finding the color I wanted, so I described it to him and he chose the perfect shade. This is the best set of acrylics I think I’ve ever gotten, so even and thin but still strong. I will definitely be back, especially because it was so much more affordable than I was expecting. Great job!
This was my first time here and they exceeded my expectations. I brought my mom along and she had the same amazing experience! Will definitely be our new nail salon!
I have changed my reviews rom 5 star to 3 star because not even a week later my nail is now coming apart.
These ladies took great care of me. Even after neglecting my hands and feet for years, I walked away from this spa feeling so soft and refreshed! My dry skin was gone. The hot stone massage was awesome. I booked a mani/pedi before a big event, and my nails earned several compliments that night, then lasted through the next week. I saw several other happy locals in here too, so you KNOW they're good!
I was able to get in within 30 minutes of calling for an appt, and my technician was very professional, and kind. He did a great job on my nails, and I left there feeling relaxed, and pampered. Would highly recommend Rose's Nails!
Was super fast! My nails are beautiful! 85$ for two sets! Definitely will be back ! 100! Recommend Wendi did my nails and my moms she did amazing!
The women here were so nice! Complimented my real nails and served me very quickly. The person who did my gel manicure seemed new but she took her time to do a wonderful job and her manager stepped in to help with the shaping of the nails to make sure they were perfect. They were also very affordable. They will deffinatly be my regular salon.
I will never be going back. It's true you can get in quickly when calling, however it comes at a price. I was able to get an appointment the day I called and was very excited! After seeing all the good reviews I couldn't wait to see what my nails would look like. I had an inspiration picture for a very simple set of nails. The woman who sat me down looked at my picture and started bringing me colors that were nothing like what I had requested. After I had asked her if we could find a color closer to the picture, she rolled her eyes at me. Feeling very uncomfortable I decided to just do a classic french tip to make it easier. The woman was very rough with my hands and used the dremel at much to high of speeds on my nail beds. She also squeezed my fingers very hard and tried to twist them into directions which they weren't meant to go in. When applying the nail tips, she got the glue all over my fingers and she never cleaned it up. The Acrylic was uneven when applied, and her acrylic beads were way to soaked! She didn't use anything to prep my nail beds before applying the acrylic. She did not listen to what I requested as far as length or shape which was very upsetting. When all was said and done, I paid $55 for a horrible set and my fingers were in more pain then ever before. My cuticles were bleeding and covered in nail glue. I am not going to post a picture because it is way to gross for me to put on the internet. I don't know if she was just having a bad day, but that's not something I'll risk again.
I called and booked an appointment that morning, they got me in within 2 hours. The woman who took my call was very nice and clear. The man who did my nails was very nice and did a WONDERFUL job. He was soft and careful with my fine thin nails and did a beautiful job shaping and painting my new set. I will be going back and recommending my friends!
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Rose Nails & spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Today
Opening Hours
| Thursday | 10:00 AM - 07:00 PM |
|---|---|
| Monday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 04:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Tuesday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
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