D Spa & Nails

+1 502-493-9493

Louisville, KY 40220 United States of America

Open Today: -

Quick Facts About D Spa & Nails

D Spa & Nails place receives a mix of positive and negative comments, which provide insight into the strengths and weaknesses of the establishment. In this analysis, the strengths and weaknesses of the salon will be discussed based on the comments left by customers.

One of the strengths highlighted by multiple customers is the friendly and welcoming atmosphere of D Spa & Nails place. Customers mention being greeted in a friendly manner as soon as they walked in and feeling welcomed by the staff. This positive first impression sets the tone for the overall experience and helps customers feel comfortable and at ease.

Another strength mentioned by customers is the quality of the services provided. Many customers praise the technicians for their skill and expertise. One customer mentions that their pedicure was done by Shayla, who did an amazing job. The customer appreciated the attention to detail and enjoyed the conversation and laughter shared during the service. The positive experience with the technicians highlights the salon's capability to deliver high-quality services.

Customers also appreciate the personal attention and care they receive at D Spa & Nails place. One customer specifically mentions a technician named Kelly, who went out of her way to make sure the customer was happy with the service. This personalized approach makes customers feel valued and enhances their overall experience.

The affordability of the services is another strength noted by customers. Many customers mention that the prices at D Spa & Nails place are reasonable, making the salon an attractive choice for those looking for quality services at a fair price. The affordability of the services may contribute to the repeat business that the salon enjoys.

On the other hand, there are a few weaknesses that should be addressed. One customer has expressed dissatisfaction with the length of time their service took. They mentioned spending 2 1/2 - 3 hours for a nail service before attending a wedding. The customer felt that the technician took too long on each nail, resulting in an extended and inconvenient appointment time. Managing the time spent on each service is crucial to ensure customer satisfaction and prevent lengthy wait times.

Another weakness mentioned by a customer is the lack of quality in the nail service. The customer mentions that their nails were uneven and painted on the skin. This indicates a lack of attention to detail and skill on the part of the technician. Consistency in delivering quality services is crucial for maintaining customer satisfaction.

In conclusion, D Spa & Nails place has several strengths that contribute to positive customer experiences. The friendliness and warmth of the staff, as well as their skill and expertise, create a welcoming and high-quality salon environment. The personal attention given to each customer and the reasonable prices also contribute to the salon's strengths. However, the salon should address the weaknesses highlighted by customers, such as managing appointment times more efficiently and improving the quality control of their nail services. Overall, the salon holds promise and has the potential to thrive with some improvements.

Best TL Reviews

As soon as I walked in I was greeted in a friendly manner, the lady quickly got me back to do my eyebrows and talked me into a much needed pedicure! Shayla did my pedicure after the lady did my eyebrows, which I loved!! Shayla did an amazing job and she was really fun to talk to! We laughed the whole time, and they definitely have my business! I can’t wait to take my daughter! They have a new customer and this will be the only place I go!

This place is awesome! Kelly was so very nice and wanted to make sure I was happy with what I was getting done. I’ve never had someone be so nice and charismatic as her. She talks and makes conversation and wants to get to know her customers. Everyone else was very nice too. I will be coming back for sure!

This was the worst nail service I've ever had. I spent 2 1/2 -3 hours doing toe and hand nails. I had wedding to attend that day that is why I didn't have time to ask him to redo his job. It felt like, it took him about 20 min to complete each nail. What was done: acrylic nails with gel mani and gel pedi. I paid $90 plus tips for these horrible nail. I didn't want to stay a minute longer.

Kelly is absolutely the most kind lady in Louisiana KY! She is warm and welcomeing and her love is radiant. She is is excellent at her techniques .

Love them nice cozy place workers enjoy they job excellent service got me an my diva together

I have been using this salon for years and highly recommend them! The ladies are so sweet and friendly and work so hard. They do an excellent job! No matter how busy they are, they welcome you and will take their time to make sure you have a great experience!

My nails are uneven and she keep painting my skin. Definitely won't go to that place anymore ...

Love this place! Both myself and my sister Kayla have been going to them for about 2 years. They do an awesome job. I always get the dip on my nails, pedicure and wax. Not only do they always do a fantastic job but are always so friendly. They are also fairly priced. Definitely recommend them!!