Quick Facts About TY NAILS
TY NAILS seems to have several strengths based on the comments provided. One of the most prominent strengths is their excellent customer service. Customers consistently mention how friendly, patient, and accommodating the staff at TY NAILS are. They are willing to accommodate groups of customers, even on short notice, and take their time to perfect each nail. This level of customer service is likely to contribute to customer satisfaction and loyalty.
Another strength of TY NAILS is their calming atmosphere. Customers mention that the salon has a calming ambiance, which can enhance the overall experience for customers. The calming atmosphere may help customers relax during their visit and contribute to a positive experience.
The skill and professionalism of the staff are also mentioned as strengths. Customers praise the nail technicians for their attention to detail and listening to their preferences. The technicians are described as professional and efficient, delivering strong and well-done nails. The fact that they remember and respond to individual preferences, such as not applying a base coat on a specific finger, shows attention to detail and customer satisfaction.
Customers also appreciate the communication skills of the staff at TY NAILS. They mention that the technicians listen and understand their preferences without having to repeat themselves multiple times. This effective communication not only saves time but also ensures that customers get the desired results.
The salon's quick service is another strength mentioned by customers. They note that even as walk-ins, they receive efficient and quick service without compromising on quality. This quick service can be a significant advantage for busy individuals who need their nails done but have limited time available.
Based on the comments provided, TY NAILS also seems to have a skilled staff when it comes to nail design. Customers mention that the technicians were able to create the designs they wanted, and they were happy with the outcome. However, there are a few comments about slightly wobbly lines or off-centered designs, suggesting room for improvement in this area.
There are a couple of weaknesses mentioned in the comments. The most significant weakness is the pricing. One customer expresses dissatisfaction with the price, feeling that it was too high for the services received. The lack of transparency about the additional cost of gel paint is also mentioned. This shows that TY NAILS could improve their communication regarding pricing to prevent customers from feeling surprised or unhappy about the cost.
Another weakness mentioned is the occasional presence of particles, such as hair, under the polish. This suggests that TY NAILS could improve their attention to detail when applying the polish to ensure a smooth and clean finish.
In conclusion, TY NAILS has several strengths, including excellent customer service, a calming atmosphere, skilled and professional staff, effective communication, quick service, and skill in nail design. However, they need to address weaknesses such as pricing transparency and attention to detail in polish application. By leveraging their strengths and addressing areas of improvement, TY NAILS can continue to provide an exceptional nail salon experience for their customers.
Best TL Reviews
This place is amazing! Customer service was excellent and they took their time perfecting each nail. I came here with my sisters, cousins, mother & grandmother. They were willing to accommodate us all on short notice and did an excellent job with everybody. I will definitely be coming back!
Atmosphere is calming. Ty did a wonderful job on my nails. He took time to listen to me. Kindly suggested a fitting style to my taste. Friendly,personable and patient. Impressed with the outcome. Ty is truly a professional all around. Nails are strong and not to thick. Efficient.
Stopped on my way home from work and got my nails redone today. TY Nails did such an amazing job! I've been going since September but they outdid themselves today. They're so friendly and quick every time I've been in. Appointment or walk in, I get the same great service.
Added a star because of their communication. Nice nails, got exactly what I wanted. Didn't have to repeat myself multiple times, when I didn't want base coat on my ring finger they listened. They even let me put the right hand pointer finger on how I like it myself (I'm peticular). Not too chatty which was nice. I was a walk in - no appt. I came in with bad cuticles & cuts exspecting it to be painful, but it wasn't bad at all!
I like the nails, they're exactly what I asked for. A little wobbly on the lines and not perfectly centered, but this isn't pinterest. They did the dots good, but the flowers are a bit wonky with a gap in one. My OCD doesn't like that they're off centered but their really close you can't tell. The nails and polish are a bit bumpy (some hair particles under the polish) They got my ring finger straight! (A lot of salons make it point upward)
The only thing I wasn't happy with was the price. 75$ for a full set of acrylic with gel paint and design on each nail. I did not ask for Gel, they just started putting it on and I paid since I didn't stop them when I had a chance, (I was already being a lot for a walk-in). If I knew the price ahead of time I would've risked doing the design myself. I feel like I irritated the crew on a busy day.. So I appreciate their patience with me!
Happy Birthday to Doan. She did a magnificent job for this tribute to my daughters, and a couple others. I'm always happy with her patience and working with me to create something memorable. Always an amazing massage and this time needed acrylics to do the job for the right effect. Always a terrific experience, and no nasty nail salon smells.
They were very helpful and did an amazing job on my nails!
They were quick and polite to myself and everyone who came in. They actually soaked off the gel to avoid nail damage !!! Great experience, will be going back:)!
The best nail salon experiece I've ever had! Friendly staff and a terrific job on my nails.
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TY NAILS Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
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