Quick Facts About Sun Nails
Sun Nails receives both positive and negative comments from customers, indicating some strengths and weaknesses of the salon. In analyzing the comments, we can identify several key strengths and weaknesses of Sun Nails.
Strengths:
1. Efficient and Quick Service: According to the first review, the salon technicians were quick and efficient, allowing the customer and their sister to receive both hand and foot treatments simultaneously. This suggests that Sun Nails has a capable and skilled team that can deliver services efficiently.
2. Friendly and Professional Staff: Multiple comments mention the kindness and attentiveness of the staff. Customers appreciate the excellent customer service and note that the technicians are gentle during treatments. This indicates that Sun Nails has a customer-oriented approach and strives to ensure a pleasant experience for its clients.
3. Long-Lasting Gel Polish: One customer mentions that their gel nail polish lasted over 2 and a half weeks and still looked flawless. This demonstrates the salon's ability to provide high-quality manicure services that result in long-lasting and aesthetically pleasing results.
4. Effective Pedicures: A customer highlights receiving a pedicure from Quinn, who effectively removed calluses and ingrown toenails without causing pain. This suggests that Sun Nails has knowledgeable and skilled technicians who can provide comprehensive foot care services.
5. Clean and Beautiful Salon: One customer mentions that the salon has a clean and beautiful environment. This indicates that Sun Nails puts effort into maintaining a visually appealing and hygienic space for its clients.
Weaknesses:
1. Inconsistent Quality: One customer expresses disappointment with their nails, stating that they have never looked so bad. They mention issues like a misshaped tip, a poorly done French tip, bulky nails, and an uneven outcome. This suggests that Sun Nails may have inconsistencies in the quality of their services, where some technicians may not meet the desired standards.
2. Rushed Service: A customer complains that their nails fell off within three days of getting them done and that the technician rushed during the treatment. This indicates that Sun Nails may face challenges with time management and ensuring thoroughness in their services.
3. Occasional Missed Spots: The reviewer in the first comment mentions that their nails have a few missed spots. While this may be subjective and dependent on the specific technician, it suggests that attention to detail may occasionally be lacking at Sun Nails.
4. Waiting Time: The same customer mentions waiting for 20 minutes for their pedicure water to cool down. This suggests that Sun Nails may face challenges in managing customer wait times, particularly for walk-in customers.
5. Price Discrepancy: The comment does not provide an explanation for the price difference between the lavender pedicure and dip nails received by the reviewer and their sister. This suggests that there may be a lack of transparency or inconsistency in pricing at Sun Nails.
In conclusion, Sun Nails has several strengths such as efficient service, friendly and professional staff, long-lasting gel polish, effective pedicures, and a clean and beautiful salon environment. However, the salon also faces weaknesses such as inconsistent service quality, rushed treatments, occasional missed spots, waiting times, and potential pricing issues. Addressing these weaknesses and maintaining their strengths will be crucial for Sun Nails to improve customer satisfaction and retention.
Best TL Reviews
Peter, Quinn, Susan, and Chi were quite lovely. They were quick and efficient, and since my sister and I got manicures and pedicures, we had each had a salon tech doing our hands and one doing our toes at the same time. Took about an hour once we got started. The only downside was that we were waiting for about 20 minutes while our pedicure water cooled (we were walk ins) and my sister said her manicurist was a bit rougher than she'd like. My nails also have a few missed spots so that's why 4 feels fair. Overall though, great experience and kind people. Sister paid $107 for lavender pedicure and dip nails, and I paid $100 for lavender pedicure and dip nails. (not sure what the price difference was there) see the photos for reference of mine.
Absolutely terrible!!! I have never had my nails look so bad in my life, and it’s not an exaggeration. I came in for a fill in and a nail repair. I also wanted a pink French tip. The one nail tip she put on…doesn’t even look like the rest, first of all it is a different shape and then it is bent downward. The French tip does not look like a French tip. It looks like half and half. I would never come back here even for a regular polish. The lady in the front did an terrible job on my nails. And they are bulky…the nails I came in with were not bulky but somehow I leave with my nails bulky and uneven.
Never again I paid $60 to get my nails done. 3 days go by and one already fell off, she rush to do them and my nails does not look like how I thought. They supposed to be stiletto but look almond ????
I've been to Sun Nails several times. My gels last longer than any other salon I've been to I love getting my nails done here I just like everything about this place! I love how my nails turn out!!!
Excellent customer service, professional and attentive staff. First impression, location is very clean and beautiful! I can't express how lovely a time I had at Sun Nails. Amazing manicures and has great customer service! Thank you. Was visiting the area and stopped for a manicure
Quinn gave me the most gentle and effective pedicure! She was able to remove my serious calluses and ingrown toe nails without pain. My manicurist was also very gentle. I very much enjoyed my services and will absolutely be back.
My usual practice is not to leave reviews, but this nail shop is the best! The staff not only takes extra care of you, but they are also incredibly kind and considerate. As the technician truly listened to you and made sure that the callous on my feet was eliminated, I received a pedicure and will be returning. Continually do good work!
I will continue to request and get my mani/pedi services at Sun Nails. I got gel nail polish over 2 & 1/2 weeks ago and it is still on and they look flawless! Everyone is so friendly and greets you as soon as you walk in the door! They may take a while and it gets busy but I think they are worth it! I just make sure I book right when they open or during the weekdays :) Very beautiful salon with an excellent staff!
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Sun Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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