Quick Facts About Lee Spa Nails
Lee Spa Nails place has received a mixed set of comments, with some highlighting strengths and others pointing out weaknesses. Analyzing these comments can help us understand the overall strengths and weaknesses of the establishment.
Starting with the strengths, one customer mentioned that the place was very clean and well-kept. This is a crucial aspect of any spa or salon as cleanliness is essential for maintaining customer satisfaction and preventing the spread of infections. Additionally, the same customer complimented the friendly and nice staff, which is an important factor in creating a welcoming and comfortable environment for customers. Another positive comment mentioned that the pricing was reasonable for the services provided, suggesting that Lee Spa Nails place offers competitive prices.
The comment mentioning specific staff members who did a great job on the nails also indicates that the establishment has skilled technicians who provide quality service. This is an important strength as customers often seek experienced and talented technicians to ensure their desired results.
Another strength highlighted in a comment is the prompt service. One customer mentioned that they were a walk-in client and were quickly attended to. Fast service can be a significant advantage for customers who prefer efficient and time-conscious nail appointments.
Furthermore, the comment mentioning the playing of Christian music suggests that the establishment caters to a specific demographic or provides a unique atmosphere for those who appreciate such music. This can be seen as a strength for customers who enjoy a specific ambiance during their spa experience.
Now looking at the weaknesses highlighted in the comments, one customer expressed frustration with the inconsistency of the establishment's operating hours. According to the comment, there seemed to be a discrepancy between the stated closing time online and the actual closing time on Sunday. This leads to customer dissatisfaction and confusion, which can negatively impact the reputation and reliability of the business.
Furthermore, a customer complained that the technician did not ask for their nail shape preference, resulting in a potential miscommunication and dissatisfaction. Additionally, the customer mentioned that the technician assumed the same color for their manicure and pedicure, which again indicates a lack of attention to detail. This can be seen as a weakness in terms of customer service and the ability to meet individual preferences and requirements.
Another weakness pointed out by a customer was the short durability of the manicure. The customer experienced chipped nails within a week, suggesting that the quality or technique of the manicure may be subpar. This is a significant weakness as durability and longevity are critical factors for customers when selecting a nail salon.
One customer explicitly mentioned the lack of cleanliness in the establishment, highlighting dirty foot basins, a dirty sink, and a dusty nail drying station. This creates a negative impression for potential customers who prioritize hygiene and cleanliness. Maintaining a clean and sanitary environment is crucial in any spa or salon to provide a comfortable and safe experience for customers.
Lastly, one customer noted that they accidentally made an appointment at Lee Spa Nails, and it was not the place they were expecting. This indicates a weakness in terms of the establishment's online presence and advertising, as the customer mistakenly made an appointment. Clear and accurate information about the spa's name, location, and services are essential for customer satisfaction and attraction.
In conclusion, Lee Spa Nails place has several strengths, including a clean and well-kept facility, friendly staff, skilled technicians, prompt service, competitive pricing, and a unique atmosphere. However, there are notable weaknesses such as inconsistent operating hours, lack of attention to detail, short durability of manicures, uncleanliness, and potential issues with online presence and advertising. Addressing these weaknesses can improve the overall customer experience and increase customer satisfaction at Lee Spa Nails place.
Best TL Reviews
I called for an appointment on Sunday for a full set because Google says they don't close until 4pm and it was 1:45pm when I called. Its me plus one friend who would've showed up with me, but supposedly they are closed Sunday according to whoever answered the phone even though they are there answering phones...frustrating to say the least ????
Came here for a wedding. The nail technician did not ask what shape I wanted my nails, my water was cold for my no chip pedicure, and the technician assumed I was getting the same color on my toes as my hands, which I was not. I had to tell the technician that I wanted a different color on my toes. I paid $90 for a dip manicure and a no chip pedicure, and my manicure had not lasted a week. My thumb chipped 6 days after getting my manicure and my index finger chipped one well later. Do not waste your time or money coming here.
I asked for a somewhat complicated design on my nails and they automatically let me know they could do it. The place was very cleaned and well kept, the folks there were very nice and friendly. I was a walk in and within 15-20 minutes they were already doing my nails. I had a very kind older gentleman doing my nails, he did them near perfect I would say, he was always polite and was gentle. I love the design and I would recommend coming back again. The pricing is reasonable for what you get so I would always carry a bit of extra cash:)
Don did a great job on my mani yesterday. Cindy is great for pedicures. Keep it up guys!
Hellen (if I’m not mistaken) is really nice. She’s quick and does a really good job! This was my first time here but I will be coming back for sure!
Nothing but the best service time and time again plus Christian music on, WIN WIN!
I accidentally made an appointment here for my daughter and myself.Not the place I thought I was calling.
This place needs a serious cleaning,I'm sorry but it's just filthy.
Two deluxe pedicures and two basic manicures $150.00.Okay .And yet my fingernails don't feel smooth from the filing.
I just don't feel like I can go back there.When were the foot basins washed? The sink was dirty.The nail drying station was so darn dusty and I wouldn't touch the water cooler with a ten foot pole.
I'm really sorry I don't usually give bad reviews.
This place is amazing!!! Tom is my guy!! He is great and my nails are always beautiful!! He takes his time and shapes and files my nails beautifully!!! Never had a bad experience and everyone always compliments my nails!! Absolutely recommend and love this place!!! Go!! You will not be disappointed!!! ❤️
Lee Spa Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 11:00 AM - 04:00 PM |
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