Quick Facts About Lee's Nails
Lee's Nails place has both strengths and weaknesses, as indicated by the comments. Let's analyze them in detail:
Strengths:
1. Affordable prices: The commenter mentioned that they were given a good price for their appointment. This indicates that Lee's Nails place offers competitive prices, making it an attractive option for customers.
2. Fast appointments: Another positive aspect mentioned by a customer is the ability to get fast appointments. This is a strength as it caters to individuals who may require last-minute nail services or have busy schedules.
3. Skilled technicians: Some customers have praised the nail technicians at Lee's Nails place, stating that they do a great job and never disappoint. This indicates that the salon has skilled and proficient staff members who provide high-quality and satisfactory services.
4. Up-to-date with nail trends: The commenter mentioned that Lee's Nails place knows how to do all the latest nail trends. This demonstrates that the salon keeps up with current styles and techniques, showcasing their expertise and ability to offer a diverse range of nail services.
5. Positive customer experience: Several customers express their satisfaction and love for Lee's Nails place, mentioning that they highly recommend it. This indicates that the salon has managed to create a positive experience for its customers, leading to customer loyalty and word-of-mouth referrals.
Weaknesses:
1. Poor customer service: One commenter had a negative experience when they contacted the salon to address an issue with their nails. The man on the phone was combative and disrespectful. This indicates a weakness in customer service and highlights the importance of improving staff interactions and resolving customer concerns in a professional and polite manner.
2. Inadequate cleanliness and hygiene: A customer commented that the salon used dirty nail files and cutters, and did not clean their tools between customers. This reveals a weakness in the salon's cleanliness and hygiene practices, which can be a major turnoff for customers and potentially lead to health risks. Maintaining a clean and sanitary environment is crucial for any nail salon.
3. Visible issues with polish durability: One customer experienced bubbles and cracks in the polish just a few days after their appointment. This demonstrates a weakness in the salon's nail polish application techniques or product quality. Providing long-lasting and durable nail polish services is essential for customer satisfaction.
4. Moldy liquid present in the salon: Another customer mentioned the presence of moldy liquid in the salon, indicating a lack of attention to cleanliness and maintenance. This further highlights the importance of maintaining a clean and sanitary environment for both customers and staff.
5. Lack of nail tool sanitation: The commenter who mentioned the use of dirty nail files and cutters reveals a weakness in the salon's sanitation practices. Not properly sanitizing tools between customers can lead to the spread of infections and diseases, which is a detrimental issue that needs to be addressed.
In conclusion, while Lee's Nails place has some positive aspects such as affordability, convenience, skilled technicians, and positive customer experiences, there are notable weaknesses related to poor customer service, inadequate cleanliness and hygiene practices, issues with polish durability, and lack of nail tool sanitation. Addressing these weaknesses will be crucial for the salon to improve its overall reputation and customer satisfaction.
Best TL Reviews
I went here because I've walked past this place for years and never went inside. I asked for an appointment and was given a good price. I tipped the technician and liked the nails. But just a few days after receiving services bubbles and cracks in the polish showed up. I have been getting my nails done for a long time and that has never happened, let alone just a week after receiving services. I called to say that there was a problem and the man on the phone was combative and told me I was probably too rough on my nails and that I needed a fill in sooner than most people. THEN said he would have to see them in order to fix them. I felt so attacked lol, I have never gotten that kind of disrespect from a nail salon and would not recommend this place.
Also? Having a cap over moldy liquid in your salon doesn't make it any less disgusting or less noticeable. Never, ever, ever again.
I love this shop! They do great nails and pedicures! Highly recommend
Sometimes they will give you fast appointments. Great service
Although my gel nails came out ok, they used dirty nail files and cutters. The tools were not cleaned between customers. Would not recommend.
Isn’t my nails look natural? He made really excellent job! He is clean, honest and careful.
Love my tech. She is the best. This place has the up to date latest nail trends. They know how to do it all at this place. Ha is the best ♡ !! Calling ahead is best to do although walk ins are always taken. Very busy bustling nail salon but definitely the best in Harrisburg.
Love his work. He never disappoints me
Such a beautiful place ask for Yen
Place Pictures
Lee's Nails Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Payments
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Cash-only
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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