Quick Facts About Hair City
Hair City Place, based on the comments provided, appears to have a mix of strengths and weaknesses. While it may not have a wide selection of products and could improve on certain aspects of customer service, it also seems to have some positive attributes such as knowledgeable staff and savings opportunities for customers.
One of the strengths of Hair City Place, mentioned in one of the comments, is the positive experience during the shopping trip. A customer was satisfied with the customer service and expressed their intention to return. This indicates that the store has the potential to provide a good shopping experience for some customers.
Another strength mentioned is the variety of products available. Despite the comment regarding a limited selection, another customer appreciated the store's selection of hair products. This suggests that Hair City Place offers a range of options for customers, which could potentially attract a diverse customer base.
Additionally, the helpful and knowledgeable staff members seem to be a strong point for the store. Several comments mentioned the friendly and helpful nature of the employees, which created a positive impression on customers. This indicates that the staff at Hair City Place are capable of providing assistance and guidance to customers in their purchasing decisions.
However, there are also some weaknesses identified within the comments. One of the main weaknesses mentioned is the pricing of the products. One customer felt that the prices for synthetic hair and pack hair were too high, suggesting that the store may overcharge for its products. This could deter price-conscious customers or those who feel they are being taken advantage of.
Another weakness highlighted is the lack of customer service in certain instances. Multiple comments detailed instances where customers felt ignored or neglected by the employees. This lack of attentiveness could create a negative shopping experience for some customers and potentially lead to lost sales.
Furthermore, some comments mentioned a lack of product variety. While one customer appreciated the selection of hair products, another felt that there was a need for more variety in terms of styles, lengths, and brands. This suggests that Hair City Place may need to expand its product offerings to cater to a wider range of customer preferences.
In conclusion, Hair City Place has a mix of strengths and weaknesses based on the comments provided. While it may have some positive aspects such as a positive shopping experience, helpful staff, and a variety of products, there are also areas that need improvement, such as pricing, customer service, and product variety. By addressing these weaknesses, Hair City Place could potentially enhance the overall customer experience and attract a larger customer base.
Best TL Reviews
Had a great experience shopping for extensions for my daughter today. They didn’t have micro links but they had great customer service despite some of the comments I have seen on their reviews. We will definitely go back.
The items are way overpriced and there's not a good selection. The prices of synthetic hair is outrageous and so is the price of pack hair. This beauty supply totally takes advantage of the fact it's surrounded by rural areas and people who aren't up to date on hair trends.
When i got to this store the asian guy was standing at the door smoking. He stepped away when i got to the door. When he came in store i was looking up at a wig. He walked right by me and never asked if I needed assistance. He sat right down and got on his computer phone or whatever. So i went to the other side. 2 females was working. One was waiting on someone. The other was eating and talking on the phone. Never asked if i needed assistance. Finally i walked over to them and asked to see 2 wigs. She finally got up and got them for me as if she hated to assist a customer. I didnt like either one and wanted to see another but i was never asked. If i needed more help. But they were having a good time laughing and talking. I wouldnt buy anything there for any reason. I have been to this store in the past and always had good service. Today 08 28 18, your employees need firing. Very GHETTO!!!! Unprofessional in every way.
They have a variety of things which is good, but customer service they need to def work on. I wasn't greeted at the door, I had to almost walk 1 feet in front of the girl for her to look up and help me.
Didnt say 2 words as she checked me out...I was shocked she even said thank u
I came in there with my friend. We looked around at everything. The ladies there were so nice, kind, and beyond helpful. We were shocked at their helpfulness. We will definitely be back.
Limited selection. They need better quality hair. Really need more hair products. They should really work on increasing inventory with different styles, lengths, and brands. More Vivica Fox please.
Great sel4ction of hair products and hair and the ladies are nice and definitely know what they're doing. Will definitely recommend goimg6
Love the selection! Love the help! So friendly and..they actually help me save money.
Hair City Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 10:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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