Quick Facts About Lashes and Nails Bar
Strengths:
1. Exceptional work: Many customers in the comments praised the nail and lash technicians for their skill and ability to exceed their expectations. This indicates that the salon is able to provide high-quality services and consistently deliver great results.
2. Clean and friendly environment: Multiple comments mentioned the cleanliness and friendliness of the salon. This is important as it creates a comfortable and hygienic atmosphere for customers, leading to a positive experience.
3. Variety of services: The salon offers a wide range of services, including manicures, pedicures, and lash extensions. This allows customers to have all their beauty needs met in one place, increasing convenience and customer satisfaction.
4. Professional and friendly staff: Several comments mentioned the professionalism and friendliness of the staff. This is crucial in creating a welcoming and enjoyable experience for customers. It also indicates that the staff are knowledgeable and attentive to customer needs.
5. Skilled technicians: Commenters specifically highlighted the skill and expertise of certain technicians, such as Kenna and Kevin. This indicates that the salon has talented and experienced professionals who are capable of delivering exceptional results.
Weaknesses:
1. Inconsistent pricing: One customer mentioned that the price for a fill with chrome rub increased without prior notice. Another customer expressed frustration over the lack of price information for the chrome rub. Inconsistent or unclear pricing can negatively impact customer trust and satisfaction.
2. Rude staff: One customer had a negative experience with a staff member who made fun of the way they spoke. This kind of behavior is unprofessional and can greatly impact the overall experience for customers. It is important for the salon to address such issues and ensure all staff members treat customers with respect.
3. Lack of thorough service: One comment mentioned that the manicure lacked proper soaking and cuticle care, while the pedicure resulted in a painful toe injury due to the technician's negligence. Inconsistent or inadequate service can lead to dissatisfaction and may result in customers not returning.
4. Attitude of technicians: Another customer mentioned that their technician had an attitude and made snide remarks. This can create a negative and uncomfortable experience for customers, even if the end result is satisfactory. It is important for the salon to address issues with staff professionalism and attitude.
Overall, Lashes and Nails Bar has several strengths, including exceptional work, a clean environment, and friendly staff. However, it needs to address weaknesses such as inconsistent pricing, rude staff behavior, and the need for more thorough and attentive service. By addressing these issues, the salon can further improve their customer experience and maintain their reputation for high-quality services.
Best TL Reviews
I drive 30-40 minutes just to get my nails and lashes done here. They always exceed my expectations. Kenna was always my regular nail tech but now that her days have changed I know I can trust anyone else to do my nails there too. Shoutout to Kevin for making my Elton John concert nails come to life yesterday! I am attending Elton John’s concert next weekend and his work exceeded my expectations, I could not be more happy with them. Also Ashley and the other lash tech always do a fantastic job as well. Thank you guys for being awesome :)
This nail salon is so clean and friendly! And they do amazing work. I love getting my manicures and pedicures here!
Typically I love this place but I won't be going back. 1 month ago I went and got a fill with french tip and chrome rub and it was $60. It took a while but that was understandable because the shape was changed. Well this time I went again and got the same exact thing and they told me the total was $72. $12 extra for chrome rub AFTER my nails were done. If they would have told me this before I got my nails done I wouldn't have gotten the chrome rub. And get this the price of chrome rub wasn't even on the menu. A fill should never be over $60. And then to not have the price shown but expect me to pay is not good customer service. They need to do better.
So I don’t normally do reviews, but my experience was so bad I am. It’s sad because this was my birthday present to myself. Actually from the beginning of entering. I went up to where I normally do. And a rude woman grossly eating asked what I wanted. Then I told her, and she made fun of the way I said it, the rude woman then walks to the back and hear her make fun of me. LITERALLY MAKING FUN OF WHAT I JUST SAID! How unprofessional? Luckily she wasn’t the one providing me service, but she was my first interaction of the day and it really set it up bad. I asked for a manicure and sip with tips, and pedicure. My fingers were never soaked and cuticles never cut no nothing, they were just immediately taken to with the drill. And I needed the manicure because my fingers needed some help (which I mentioned at the beginning). Now since I knew I needed that, and it didn’t get done my nails actually look terrible to me. I hate them a lot. Then to the pedicure. The water was no where near warm more like cold (and I prefer it be sizzling) that’s fine I’ll deal. But then as she’s going in on my toes, she proceeds to cut my big toe. And then files over it, I’m flinching in pain, excruciating pain, and she never asked if I was okay. I actually looked at the cut when I got home because I could barely walk and it was a nice deep one, but I was able to patch it up, but was still in pain walking for the next two days while it healed.
I’ve come here multiple times before and never had a bad experience, but this is one for the books. From beginning to end was terrible.
And yes I know I could’ve spoken up about some of this while there but I have severe anxiety, so I’m not going to say anything. Actually I almost walked out when I heard that lady make fun of me. Because SHE single-handedly ruined it all from the beginning. And it was actually the main thing I was thinking about the whole time. I would recommend never letting her be the first interaction with people who aren’t regulars. $180 down the drain.
Very well ventilated here. First experience I came by myself and it was great. My nails looked exactly how I like. Second time I took a group of girls with me and had reservations well in advance. Reservations were great and they had plenty of people to take care of us. However the woman who took care me had an attitude. She had something to say about everything and was snooty with me. My mom paid for my nails and asked for the same discount I got the first time I was there (student) and they said they couldn’t do it. Turns out they only do that on certain days so that made sense. The woman doing my nails then muttered under her breath how my mom should be appreciative that she didn’t charge for a design (my one nail was a different color than the rest). My nails looked great and turned out just how I asked but didn’t appreciate the attitude.
My experience is always amazing. Everyone is friendly and professional. My nail technician is “Vick” and, he’s awesome. I would recommend him whole heartedly
Lashes and Nails Bar was a wonderful experience for me, my mother, and my sister as well celebrated Mothers Day but also my sister got her wedding nails done. She was exceptionally happy with the staff and the staff was very nice and polite to us and made her feel at home and gave my mom and my sister "the best pedi of their life". I loved my nude almond shaped nails and my French pedi as well! Will go back again for sure .
Kevin was great, he soaked off my very thick nails and started from scratch. We did pink & white! Love them! Thanks Kevin
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Lashes and Nails Bar Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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