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Elegant Beauty Salon

+1 402-502-9190
5170 S 72nd St, Omaha, NE 68127 United States of America
Open Today: 09:00 AM - 09:00 PM

Quick Facts About Elegant Beauty Salon

Elegant Beauty Salon has both strengths and weaknesses based on the comments provided.
One strength of Elegant Beauty Salon is the friendly and professional staff. Several comments mention the staff being professional and providing excellent service. Customers appreciate the staff's friendliness and their ability to work well with both adults and children. The fact that they have a loyal customer who has been taking their child there for haircuts since they were 8 months old suggests that the staff is patient and skilled with children.
Another strength is that the salon offers a variety of services for both men and women. While some customers reported negative experiences with their haircuts, others mentioned being satisfied with the cuts they received. There are positive comments about the work of specific stylists and barbers at the salon, highlighting their skills and abilities. This indicates that there are talented professionals working there who can provide satisfactory results.
The salon's ability to accommodate customers on short notice is another strength mentioned in the comments. One customer mentioned that they were able to get a haircut on a Saturday night when other places were closed. This suggests that Elegant Beauty Salon has flexible hours and is willing to accommodate customers' needs.
However, a significant weakness mentioned in the comments is the issue of communication. Multiple customers complained about the language barrier, stating that the staff did not speak English well or at all. This lack of communication can lead to misunderstandings and dissatisfaction with the services provided. Customers felt frustrated when they were not able to effectively communicate what they wanted, leading to undesirable results.
Another weakness is the inconsistency in the quality of services provided. While some customers had positive experiences and were satisfied with their haircuts, others expressed disappointment and frustration with the outcome. Customers mentioned receiving haircuts that were not what they had requested, resulting in the need to go to another salon to fix the issues. This inconsistency in service quality can be a major drawback for customers who value consistency and reliability in their salon experiences.
There are also complaints about the pricing at Elegant Beauty Salon. One customer mentioned being charged a high price for a haircut they were not satisfied with. Another customer felt that the discount given for their unsatisfactory hair treatment was not enough compensation for the damage done to their hair. These complaints suggest that the salon may not have a fair and transparent pricing structure, leading to customer dissatisfaction.
Overall, Elegant Beauty Salon has strengths in terms of having friendly and professional staff, offering a variety of services, and being accommodating to customers' needs. However, the salon faces significant weaknesses in terms of communication issues, inconsistency in service quality, and pricing transparency. These weaknesses can significantly impact customers' satisfaction with their salon experience and may deter potential customers from choosing Elegant Beauty Salon.


Best TL Reviews

ZERO STARS!!! For 1. They should really tell people when you call to make the appointment that no one speaks English. 2. They should define themselves as a barber shop. I kept showing the “stylist” a picture of what I wanted because I could tell from the second I sat down no one spoke English and she would say “yeah-yeah”. Either she had no clue what I was asking for or she had no clue what she was doing! I asked for a darker color with some highlights(pic 1), I went home with a two-toned head(pic 2-4) and she had the nerve to charge me $156.00. Now I have an appointment to get it fixed at a different place! I didn’t see one other person in there getting color, all men or little boy haircuts. NEVER AGAIN!
Lady don’t know how to cut kids hair. Very rude and expensive. Would not recommend.
Busque los servicios de Elegant Beauty Salon. Si bien hubo amabilidad en el trato, no se cumplió con mi expectativa.De partida, pedí un corte que quedó relativamente bien, (fue lo primero que hizo) pero al termino me dí cuenta que había en la parte izquierda un corte muy desafortunado para mi, pedí mechas platinadas, y color base, café mediano. Habiendo seleccionado el tinte, ella comenzó la decoloración, me pidió que esperara, sé que ese tiempo es relativo, pasaron 50 minutos, y le avisé, a lo que ella respondió... faltan 5 minutos!, ( estaba con otro cliente). Luego de ese tiempo, sacó la mescla de decoloración con agua, sin aplicar shampoo u otro producto que indicara el retiro total de la mescla de decoloración, y al mismo instante procedió a aplicar el color base, ( café mediano),Esto provocó una incómoda picazón en mi cabeza, la llamé y le dije la situación, ella me respondió que no tenia suficiente cebo en mi cabeza y por eso tenia picazón, le había mencionado que hacia 3 días que no lavaba mi pelo, me pasó un peine para yo frotar mi pelo, era desesperante, ella regresó con un cepillo y procedió a pasarlo por mi cabeza para ayudarme con tan incomoda picazón.luego masajea mi cabeza , no estoy segura si se lavo sus manos, solo vi que tomó una toalla y secó o limpió sus manos, se fue a atender a otro cliente, y me dejó allí lidiando con la molesta picazón, tomé la toalla para secar mi frente porque tenia mescla, y ésta olía muy mal, la puse en mismo lugar. Cuando terminó con el cliente que tenía, ( 45 minutos después) vino a sacarme la mezcla de tintura, la que seguía picando en mi cabeza Ésta vez sí aplicó shampoo y un poco de acondicionador, procede a secarme el pelo con la misma toalla mal olor con la que ella se secó las manos antes, recién volví al sillón inicial, todo el tiempo estuve en la incómoda silla del lavadero de pelo. No podía creer lo que había hecho con mi pelo, no habían mechas platinadas que yo había pedido, arriba era rubio, que no me favorecía, y se veían las raice de las canas, y atrás era café le pregunté qué pasó, me dio excusas sin sentido, me sugiere oscurecer el tono, lo que accedí, , porque me sentía pésimo con ese tono. 15 minutos más con mezcla en mi cabeza, tono final... rubio ceniza arriba y café mediano atrás, que desastre! Me dijo que lo podía arreglar que me quedara, en verdad, no tenía tiempo de quedarme y lo otro mi pelo se había convertido en paja, no peinó, no aplicó un poco de aceite para una apariencia sedosa, nada! me dijo usted no quiere que arregle su pelo para que quede conforme, en verdad que no tenía tiempo para eso y seria maltratar más mi pelo al aplicar nuevamente productos porque el inicial ya lo había maltratado.Al pagar hizo un descuento que considero no fue mucho, porque mi pelo fue mal tratado. Tome las respectivas fotos, no sé si ir a otro salón porque no quiero aplicar más productos a mi cabeza , creo que sería invasivo. La verdad es que llegué a casa y lloré. Describo aquí mi experiencia para que sean más selectivos con el personal, que sean calificados, que no intenten hacer trabajos del cual de elegancia y profesionalismo no tuve la fortuna de experimentar en éste lugar, ésta fue una mala experiencia para mi y también para ellos, y deben aprender de estos garrafales errores y pulirse en todo aspecto, limpieza, orden, ambiente y personal calificado. Yo fui creyendo que mi pelo quedaría bien, no peor.
PAULET did a fantastic cut, A-line extra short in the back (stacked), with touching up my highlights...adding more blonde, which looks fantastic BTW. She didn't speak much English but Martin the barber was on it. He also does fantastic work. I watched him do about 7 cuts back to back, including a cut on (roughly) a 6 year old. Dont let the NAME of this place fool you, walk in- and you're in a laid back place with lots of cool things to look at.
Very professional people … the service fast and friendly…. Gente muy profesional y el servicio fue excelente!!
The best experience with the best staff! I had an emergency wedding to attend and showed the owner a picture of what I wanted done in my hair and she did exactly what I wanted I was very satisfied due to the timing of my event she worked on me very professionally and on a timely manner. Great place to have your hair done or cut for men and woman and they work well with kids. Great staff, and great humble people!
I had a great experience. It was a Saturday night around 7:30pm, everyone else was closed, I saw they were open as I passed by. I called and asked how much for a hair cut. I read the previous reviews while waiting for my turn. I got a little nervous but then I saw the cross above the front door. It was a relaxed atmosphere. I didn't speak Spanish but the manager was able to translate how I'd like my hair cut to the stylist. She did a perfect job. Tipped $7....50%. The managers final goodbye to me was "Thank you Mr. David". I will definitely be back.
MARTIN Dooes a great work with my baby haircut. Very professional and patient with him. He has been cutting my boy hair since he was about 8 months! I would highly recommend him to anyone. Best barber in town!

Elegant Beauty Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 06:00 PM
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 09:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 06:00 PM
Saturday 09:00 AM - 06:30 PM
Sunday 09:00 AM - 06:00 PM

How to go there

Location