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First Barber

+1 714-623-2379
120 S Harbor Blvd E, Santa Ana, CA 92704 United States of America
Open Today: 09:00 AM - 05:30 PM

Quick Facts About First Barber

First Barber place, based on the comments provided, has a mix of strengths and weaknesses. In order to analyze them in detail, we will discuss each aspect separately.
1. Customer Service: One weakness highlighted in the comments is the poor customer service exhibited by some of the barbers. One customer expressed feeling ignored and disrespected when the barbers called others who arrived after them. This shows a lack of professionalism and attentiveness towards customers, which can be a significant weakness for any service-based business. However, another customer complimented an older lady who provided a great haircut and was described as super sweet. This suggests that not all barbers neglect their customers and that there is potential for excellent customer service within the shop.
2. Haircut Quality: Overall, the comments indicate that the haircut quality at First Barber place is decent. Many customers praised the barbers, especially specific individuals like Lang Tran and Hung. These barbers were described as being skilled and exceptional at cutting hair. One customer even mentioned recommending the place to their friends based on their positive experience. However, one comment stated that the haircut outcome can be hit or miss, depending on the barber. This suggests that consistency in quality might be an issue, as some barbers excel while others do not meet expectations.
3. Pricing and Speed: First Barber place seems to offer affordable haircuts according to the comments. Customers appreciate that the prices are reasonable and lower compared to other places. One customer mentioned that tapers and fades only cost $9, which is considered a great deal. Another comment stated that they received an amazing haircut for only $7, much better than what they had paid elsewhere. The pricing seems to be a strength of this establishment, as it attracts customers looking for cost-effective options. Moreover, many customers highlighted the quick service, indicating that they did not have to wait long to get their haircuts. This efficiency in service is another strength of the barber shop.
4. Language Barriers: One comment mentioned that some barbers at First Barber place did not speak much English. However, this did not seem to hinder the customer's experience, as they were still able to communicate their desired haircut by showing a picture. This indicates that despite potential language barriers, the barbers managed to understand their customers' requests and deliver satisfactory results. Though it can be seen as a weakness that not all barbers are fluent in English, it is not a significant deterrent to the overall experience.
5. Safety Measures: One comment praised First Barber place for implementing Covid-19 safety measures, such as the use of masks. This shows that the establishment prioritizes the health and safety of its customers, which is an important strength in the current pandemic situation. Customers will likely feel more comfortable knowing that the necessary precautions are being taken.
In conclusion, First Barber place has strengths in terms of affordable pricing, skilled barbers (such as Lang Tran and Hung), quick service, and adherence to Covid-19 safety measures. However, weaknesses lie in inconsistency in customer service, variability in haircut quality depending on the barber, and potential language barriers. These weaknesses can be addressed by ensuring all barbers provide equal attention to customers, maintaining higher levels of consistency in haircut quality, and promoting better English language communication skills among the barbers. By strengthening these aspects, First Barber place can enhance its overall customer experience and reputation.


Best TL Reviews

I went into this place for the first time today, I checked it out online before going. Once I got there I took my seat waiting to be called but I’m not sure why the Barbers were completely ignoring me. Two guys came after me & the two barbers just looked at me & called the other guys, completely ignoring me again. I assumed they had ‘appointments’ so I asked if they did & they said no. I’m not sure why I was being ignored, especially by the barber in this picture. Only reason why I am giving this place a 3 stars is because this female helped me & she gave me a great haircut. I don’t remember her name but she was an older lady & she was super sweet. To the other two male barbers in this shop, please learn how to be respectful towards your costumers & don’t ignore us. Not sure if I’ll be back because I’ve never been treated the way these barbers treated me but to the lady who helped thank you for making me feel welcomed.
Love this shop for my fades. They are quick and not overly expensive like everywhere else! Never have to wait long to get a haircut here!
I cut my own hair. But in rare occasions I come here. They do a decent job for the price. I would definitely recommend. Just find you're barber because they all cut hair differently.
Got my hair cut by Lang Tran. She is GREAT at cutting hair. I have been telling my friends about this place. Definitely going back.
My Go To Place for hair cuts, my barber Hung (Skinny Dude), he ALWAYS does and awesome Job so the 5 Stars are for him. Tapers and Fades are $9, best deal in town for the price.
The other barbers are pretty good as well but they just don't have that technique that Hung does. If im in need and Hung ain't there then i get it done from the others. The owner is pretty good as well, he's in the front farthest from the TV.
They didn’t speak much English but showed them a picture of what I wanted and got an amazing haircut for $7. Better than what I paid $30 in Laguna Beach for. Will definitely go back and the wait was only a few minutes and they seemed pretty busy. I highly recommend this barbershop.
It's hit or miss. If you get one of the guys on the left. Your cut will be really good but if you get someone on the right (on the same side as the register), it'll be like a blind person cut your hair but it is only a $10 haircut so it should be expected.
Came in Thursday early afternoon and was not busy at all. The owner cut my hair and did an awesome fade job. They kept it Covid-19 safe with the masks and all. Really great haircut for a really cheap price. You can't beat it! My new go-to spot for haircuts.

First Barber Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 05:30 PM
Sunday 09:00 AM - 05:30 PM

How to go there

Location