Diamond Nail Salon

+1 313-892-5505

2839 Seven Mile E, Detroit, MI 48234 United States of America

Open Today: -

Quick Facts About Diamond Nail Salon

Diamond Nail Salon has both strengths and weaknesses based on the comments provided.

Starting with the weaknesses, one common complaint is the poor quality of the nail services. One customer mentioned that it was the worst full set they have ever gotten, with poorly shaped nails and acrylic all around the fingers. Another customer mentioned that their nails were bumpy, the polish was a mess, and the rhinestones were not centered. These comments indicate a lack of attention to detail and a subpar execution of nail services. Additionally, one customer mentioned that the pedicure service was lacking, with no scrub, exfoliant, or hot towel provided. This suggests a lack of thoroughness and a lack of options when it comes to pedicures.

Another weakness mentioned by a customer is the lack of updated options and trends. The salon only offers regular polish and shellac, which may not be as appealing to customers who are looking for more variety or the latest nail trends. This suggests a lack of innovation and an outdated approach to their services.

Another weakness mentioned is the lack of professionalism and customer service. In one comment, a customer mentioned that no one addressed the upset customer who came in complaining about her nails. This indicates a lack of attention to customer concerns and a disregard for resolving issues. Additionally, the cash-only policy could be inconvenient for some customers, as they may not always have cash on hand and would need to go to an ATM nearby. This could potentially deter customers from choosing this salon.

On the other hand, there are also some strengths mentioned in the comments. One customer mentioned that the salon was open and available with no wait time when they called on a rainy Tuesday morning. Additionally, they were pleased with the service they received, including getting the shape and style they wanted. Another customer mentioned that they had a positive experience with Tina, who was attentive to their needs. These comments suggest that there are some employees who provide good service and have a pleasant demeanor.

Furthermore, one customer mentioned that the price for their overlay was reasonable, which could be seen as a strength for the salon. Another customer mentioned that they had been going to Diamond Nail Salon for over ten years, which implies that there may be loyal and satisfied customers who have had consistently good experiences at the salon.

In conclusion, Diamond Nail Salon has strengths and weaknesses based on the comments provided. While there are some positive aspects, such as certain employees providing good service and reasonable prices, there are also several weaknesses, including poor quality nail services, a lack of updated options, and a lack of professionalism and customer service. These weaknesses should be addressed in order for the salon to improve and retain customers in the long run.

Best TL Reviews

This Is By Far The Worst Full Set I Have Ever Gotten. I'm So Upset Because I Came Here To Get My Nails Done Last Minute Because I Was Going Out Of Town & They Were The Only Ones Open At The Time. I WILL NOT BE GOING BACK & I WOULDN'T RECOMMEND THIS PLACE TO ANYBODY. My Nails Are Poorly Shaped, They Are Huge, & I Have Acrylic All Around My Fingers.

I called to see how long for a full set on a rainy Tuesday morning. The lady was nice and told me there was no wait. I get there and immediately was serviced. I got the shape and style I wanted. The son did a very good job!! Will be back for my fill in.

No bueno. My nails look awful. The lady who did the pedicure did not scrub my feet or service above my ankles at all…no hot towel, no exfoliant, no scrub and no choices of pedicure (like deluxe, etc.) a woman came in upset about her nails. No one would address her, the two Asians or the one black woman working. That was my first red flag. My nails and feet were equally disappointing. There’s acrylic or shellac all AROUND my nail beds. I went here because I was short on time. Big mistake and my regular mail tech (Asian also) is going to hand me my rear end for letting this happen. Lesson learned!

They dont do lashes but they do eyebrows. Says they open at 10. I called and the lady told me to come on over. It was like 9.15am. Got an overlay. Reasonable price. Thought the girl before me nails looked good so I basically copied her style. I loved it. Lady named Tina did my hands. Will be back. Only thing I kinda didnt like was its a cash only business. I got there and no one was there. Saw the cash only sign and went next door to the ATM...came back and the girl I copied was getting worked on. I waited maybe 10 mins and was done in about 20/30 mins.

I had been going to them for over 10 years. Tina would do my nails perfect, and her husband is a lil callous his work is nice. The energy there is pleasant. My nails shave been horrible. All good things come to an end. I'll just paint my nails at home save money and energy????

I went to this shop for a fill a couple weeks ago. They have nothing in there but regular polish and shellac. They are no where near as updated as other shops. They are failing to keep up with trends so whatever you get from here will most certainly be basic. My acrylic was bumpy, my polish was a mess and my rhinestones were not centered. All things I mentioned, all things she ignored. I also had a rhinestone come off less than an hour of me leaving.

They usually do good work! It's best receive service for the lady, she's more attentive to your needs.

Love this place. Tina and Tony ate the best!