My Mom and Me

+1 615-302-1102

373 Beechcroft Rd, Spring Hill, TN 37174 United States of America

Open Today: -

Quick Facts About My Mom and Me

My Mom and Me place is a salon that appears to have many strengths based on the comments provided. One of the strengths mentioned is the punctuality and ease of scheduling. This is important for customers who value their time and want a reliable salon experience. Additionally, the salon is described as nice and clean, which is another strength as cleanliness is crucial for a pleasant and hygienic environment.

The expertise and skill of the stylists at My Mom and Me place is highly emphasized in the comments. Multiple customers praise different stylists for their excellent work. For example, one customer commends Kristy for consistently providing great haircuts for the past three years. Another customer specifically mentions the exceptional service provided by Jessi Kemp, stating that she is professional, friendly, and skillful in hair highlighting. These comments highlight the strength of the salon in providing skilled stylists who can deliver high-quality results.

The friendliness and welcoming nature of the staff at My Mom and Me place is frequently mentioned in the comments. Customers appreciate feeling like family when they visit the salon, which creates a comfortable and enjoyable atmosphere. This strength is vital as it contributes to a positive customer experience and encourages customer loyalty.

The patience and care shown towards children is also mentioned as a strength of the salon. One customer highlights how the staff at My Mom and Me place were careful when cutting their child's hair and created a welcoming environment for children. This strength is crucial as it attracts parents who want a salon that can cater to their children's needs.

Another strength of My Mom and Me place mentioned in the comments is the affordability and availability of cute clothing in their shop. This combination of services, including hair styling and affordable clothing, provides customers with a convenient and enjoyable shopping experience.

Despite these strengths, there are also some weaknesses mentioned in the comments that need to be addressed. One customer expresses disappointment in receiving poor communication regarding their missed appointment. They expected a reminder but did not receive one, leading to confusion and frustration. This lack of communication and inadequate handling of the situation reflects poorly on the salon's customer service and organization.

Another weakness highlighted is the lack of follow-up by the salon after the customer requested to be seen by someone else. The customer did not receive any communication or response from the salon, which indicates a failure in maintaining good customer relations and addressing the customer's needs.

In conclusion, My Mom and Me place has several strengths including punctuality, ease of scheduling, cleanliness, skilled stylists, friendliness, patience, and affordable clothing options. These positive aspects contribute to a pleasant customer experience and attract customers looking for a reliable and welcoming salon. However, there are weaknesses regarding communication and follow-up, highlighting areas that need improvement to enhance customer satisfaction.

Best TL Reviews

I've been getting my hair cut every two weeks by Kristy for about 3 years now. Always on time and easily scheduled. Nice and clean salon.

So glad I've found a great person to do my hair. Leanne is just who I was looking for. Love my hairstyle.

I have seen a few reviews on here that are false regarding the stylist Jessi Kemp. I can say that she is by far the best stylist I have ever used, I’ve had my hair highlighted over 20 times in my life so that’s saying a lot. She is so clean, professional, and friendly! If you are a blonde I definitely recommend her. She is also amazing at communicating and scheduling!

This is literally the best place you can go to get your hair cut! I went there with my mom so I could get a medium cut with sidesweep bangs and layers and Mrs. Caroline did the BEST job I could possibly hope for!!!!! It is a very cute place and very clean. The workers are all nice and talk to you like family! It made me feel very comfortable and you should really check this place out.

Took my little one out here. They were so welcoming, so careful of my daughter’s hair while cutting and really patient. Prices are good too. Highly recommend this place.

My boys only come to this hair shop for their cuts. Ms. Leanne does a wonderful job! It's like visiting with a friend, she's so good with them. And we get so many compliments about their cuts. Five stars every time ????

My daughters and I have Tiffany as our hair stylist. She does a fabulous job snd is very efficient. We love the new place with all the character of the old home they converted into the salon and shop. The clothes are cute and affordable. We have purchased several things there.

I came to your place and Leann took care of me I thought it was wonderful until 3 months later I was not contacted with a reminder. I stopped by and relized I missed my appointment was on the 13th of august I missed it because I thought it was the 16 th. When I showed up I was told she wasn't there i called no answer then I text and was told she had no time for me because she was cutting back. But she should have said she did not want me as a customer. Instead she said she could not take care of me . You no alot of people make a mistake in life i am not perfect but she should have been contact a day before with a remind but no I did not get that.have I was told someone in the office would get my information and see if they could fit me in. But i do not think she ask anybody. Because i have not had a so how do I explain this to anybody.call.called and reminded me after 3 months. I ask for someone elae there and she said I will pass it on and see if they can help you. But like normal no vomuncation or phone call from anyone.