Quick Facts About USA Nails
Strengths:
1. Quality work: The first comment mentions that USA Nails does fantastic work and tries their best to take care of their customers. They listen to the customer's preferences and verify multiple times to ensure they achieve the desired outcome.
2. Friendliness of staff: Multiple comments highlight the nice and friendly nature of the staff at USA Nails. This creates a pleasant atmosphere for customers and contributes to a positive overall experience.
3. Availability of appointments: One customer mentioned that they were able to get an appointment within half an hour. This indicates that the salon is flexible and accommodating in terms of scheduling appointments, which can be a strength for customers who prefer last-minute arrangements.
4. Quick service: Another comment mentions that the gel nails were done in about 15 minutes and turned out nicely. This suggests that the salon is efficient in providing services, which can be appealing for customers who are short on time.
5. Skill in pedicures: One customer specifically highlights the massage part of the pedicure as the best aspect. This indicates that the staff at USA Nails are skilled in providing relaxing and enjoyable pedicure experiences.
Weaknesses:
1. Durability of nail treatments: A common complaint in the comments is that the nails from USA Nails tend to break easily. This is mentioned in multiple comments, and customers express disappointment in the short lifespan of their manicures. This suggests that the salon may have issues with the durability of their nail treatments.
2. Inconsistent quality: One customer mentions that French nails started peeling and bubbling after 3 days. Although the salon attempted to fix the issue, they only fixed one of the nails and used a different color. This inconsistency in quality and attention to detail can be frustrating for customers.
3. Long waiting times: One customer mentions that they had to wait for an hour even after making an appointment because the salon allows walk-ins. This indicates that USA Nails may struggle with managing their appointments efficiently, leading to longer waiting times for customers.
4. Lack of comfort during services: One customer shares a negative experience with an older lady who was rough while doing their nails. They also mention that the lady sprayed alcohol to stop bleeding, causing soreness and tenderness around the nails. This suggests that the salon may have inconsistencies in the skill and techniques of their staff, which can result in discomfort for customers.
5. Inadequate paint job: A customer complains about a terrible paint job, rushed service, and acrylic on their skin during a pedicure. This indicates that there may be issues with attention to detail and precision in the salon's services.
In conclusion, USA Nails has strengths in terms of their quality work, friendliness of staff, availability of appointments, quick service, and skill in pedicures. However, they have weaknesses in the durability of nail treatments, inconsistency in quality, long waiting times, lack of comfort during services, and inadequate paint jobs. It is important for the salon to address these weaknesses to improve customer satisfaction and retention.
Best TL Reviews
They do fantastic work. They really do their best to take care of you. She listened to what I wanted and verified multiple times to make absolute sure she was creating what I was describing. ????????????????????????
French nails did not hold for 3days they started to peal and buble up from the cuticle. They did gladly try to fix but did only 1 of them and it was a different color. Not happy. Went elsewhere to fix the mess!
I had pretty good experiences here. But it’s consistent waiting time that made me write a review. I would make an appointment for 10 and wait an hour to get seated because they allowed walk ins... but what really made me sad is this last time I had this older lady doing my nails and it hurt!! Usually it doesn’t hurt and I’m happy. But it was so rough.. and then she kept spraying alcohol to stop the bleeding... and now the skin around my nails are so tender and sore..
Kitty and Kevin would be appauled at how Terrible mine and my daughters pedicures and fills turned out! Unless I make an appt with either of them, we will not be back!! Rushed, uneven, acrylic on skin, terrible paint job and my toes are raw.
Amazing experience, New favorite nail place! the people there were so nice and didn’t seem to rush. They actually took the time doing my nails making sure that they looked good versus just getting them done fast and getting me out. Loved how Nice they were and this is definitely where I’ll be going to getting my nails done from now on :)
They do the BEST nails. My favorite place in the eau claire area. They never look chunky or cheap and are done super fast. The downside with this is they break. Seriously within the first week. I had two nails break BEFORE the two week mark after scratching a light itch. This happened to me with both sets of nails I got done here. Disappointed and sad at this.
Was able to get an appointment within half hour. I’m not sure who did my nails but she did my gel in about 15 minutes and they turned out really nice. Super busy place but friendly and quick.
Love the massage part of the pedicure the most. Sometimes would like a longer massage due to plantar fatcitus
Place Pictures
USA Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
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| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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