Quick Facts About Menlo Unisex Salon Moved to Pro Hair Fords
Menlo Unisex Salon Moved to Pro Hair Fords place has received a mix of positive and negative comments from customers. It is important to analyze these comments to understand the strengths and weaknesses of the salon.
Starting with the strengths, several customers have praised the friendliness and welcoming nature of the staff. Customers feel comfortable and appreciated when visiting the salon, creating a positive and enjoyable atmosphere. This welcoming attitude, along with their ability to make customers feel good, contributes to the overall experience and satisfaction. Another strength mentioned is the quality of their work. Customers have specifically mentioned the excellent work in terms of color, cut, and layers. They express satisfaction with the end result, highlighting the salon's expertise in executing various hair services.
Affordability is also considered a strength by a customer who mentioned that the price for the satisfactory haircut they received was reasonable. This indicates that Menlo Unisex Salon provides good value for money. Additionally, the salon's willingness to accept walk-ins is seen as an advantage by customers who may not have been able to secure an appointment elsewhere.
One strength that stands out is the salon's ability to cater to different demographics. One customer thanks the salon for accommodating her father, who was sitting in a wheelchair. This shows that the salon is considerate and inclusive of customers with special needs, creating a positive and accessible experience for everyone.
Moving on to the weaknesses, a common complaint mentioned by multiple customers is the inconsistency in staff quality. Some customers have praised specific stylists for their excellent work, while others have expressed their disappointment with the lack of professionalism and expertise displayed by other staff members. The turnover of staff seems to negatively impact the overall experience and quality of service provided by the salon.
Another weakness mentioned is the attitude of the staff. Some customers feel that the staff's behavior is purely transactional and that they prioritize making money over providing personalized and caring service. Customers have also observed staff members talking about customers in front of them, which creates a negative and unprofessional impression. These comments suggest that the salon needs to improve communication and customer service skills among its staff.
The salon also receives criticism for a specific incident where a customer's military service was not given priority. In this case, the salon's inability to provide proper service to a valued customer creates a negative perception of the establishment. This complaint highlights the need for better organization and prioritization in the salon's operations.
One customer expressed disappointment with the salon's inability to meet their expectations for hair coloring and highlights. They mention that the stylist did not understand the concept of highlights and the end result was unsatisfactory. This customer's negative experience shows that the salon needs to ensure that all stylists are adequately trained and knowledgeable in different hair services.
Finally, a customer expressed their dissatisfaction with a haircut, specifically mentioning that the stylist did not follow their instructions regarding their bangs. This customer's negative experience highlights the need for better communication and attention to detail from the salon's staff.
In summary, Menlo Unisex Salon Moved to Pro Hair Fords place has strengths including friendly staff, excellent work quality, affordability, and the ability to cater to different demographics. However, weaknesses such as inconsistent staff quality, unprofessional behavior, and the failure to meet customer expectations in certain cases need to be addressed to improve the overall customer experience.
Best TL Reviews
I love this Salon!! I've been coming here too Paulina for over 12 years. They are so friendly, inviting & make you feel so good. Their work is beautiful Excellent!! Color, cut, layers, they do it all !
I wanted a haircut but the salon I usually go wasn't picking up the phone for the appointment. So I rushed to the mall and went to menlo unisex and asked if they accept walk ins. They immediately ushered me in and gave me a satisfactory haircut. The price was very reasonable and the staff were nice. I will be back again when my hair grows long.
Took my boys in expecting to get quality service for pictures for my Military going away within the hour. Hair cut was rushed by Filippo and my other son was kicked to someone else so he could take care of a old client with no appointment ( who came in after me). Typical New Jersey mentality take care of our own. I just thought a 20yr Military Service member would had received better service.
I want to thank Jackie for taking good care of my father!
She did a wonderful job cutting his hair and did so with him sitting in his wheelchair.
Thank you for making it an easy, pleasant experience for my parents.
We have been going to this saloon for many years now but as the old staff leaves and the new comes, this place tends to get worse and worse each time. Staff is filled with nothing but attitude; although they may act sweet at times, they make it clear that they just want ur money and that they don't care about u personally. Also, they make a great effort to talk about u to their employees right in front of u. Somehow when I asked her not to wash my hair she said she has to but someone right next to me asked the same thing and they were fine.
I had an extremely bad experience today. This saloon really need professional and expert staff.
I have been here for hair color and highlights.
I have done the color and highlights earlier at other places and I know how it is done.
But at this place this lady didn’t even understand what is highlights means. She colored all start of the hair with almost white and at the end of hair light brown. This is looking extremely disgusting. They need to put at least decent hair stylist who know the basic work minimum.
I lost / wasted 130 dollars here. I highly recommend not to go here for any hair work. You will be extremely disappointed on losing your hard earned money.
It's TRUE, like others have said the staff comes and goes. Isabel did a great job cutting and blowing out my daughter's hair, plus she was super nice and sweet. Natalie has been there for years and has done a good job in the past, double processing my hair.
It really depends who you get and what you need done.
After a couple weeks of letting my hair grow out, to decide if I really hate my hair cut or not, I've decided it is easily one of the worst ones. I specifically asked to keep my bangs and after a month, they're still not fully back. I hate my hair. So much. I can't even do anything about it. I've never been more upset about a haircut for this long in my life.
Menlo Unisex Salon Moved to Pro Hair Fords Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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