HEADLINERZ BARBERSHOP

+1 774-365-4763

212 Pleasant St, Fall River, MA 02721 United States of America

Open Today:

Quick Facts About HEADLINERZ BARBERSHOP

Strengths:

1. Excellent customer service: The owner, Nathan, went above and beyond to accommodate a customer by opening the barbershop on a day when it was closed and arranging for a barber to give the customer a haircut for a job interview. This demonstrates a commitment to customer satisfaction and willingness to go the extra mile.

2. Skilled barbers: Multiple customers mentioned specific barbers by name and praised their haircutting skills. Josh, in particular, was mentioned for doing an excellent job on a taper and line up. This indicates that the barbers at Headlinerz Barbershop are talented and capable of delivering high-quality haircuts.

3. Clean and family-friendly environment: Customers appreciated the cleanliness and family-friendly atmosphere of the barbershop. This is important for creating a comfortable and welcoming space for customers of all ages.

4. Long-standing presence in the community: Nathan, the owner, has been a part of the community for many years, which suggests a strong reputation and established relationships with customers. This can help build trust and loyalty among the local community.

5. Convenient location and parking: The barbershop's location near the highway and easy parking access were mentioned positively by customers. This can make it convenient for customers to visit and find parking without hassle.

Weaknesses:

1. Appointment scheduling issues: One customer mentioned waiting for 30 minutes before being informed that their appointment had been given to another barber who was also absent. This suggests a lack of organization or communication within the barbershop regarding appointments, causing inconvenience and wasted time for customers.

2. Inconsistent opening hours: A customer mentioned being told the barbershop would be open at a specific time, only to find it closed upon arrival. This inconsistency in opening hours can lead to frustration and inconvenience for customers who rely on accurate scheduling information.

3. Lack of mention for other barbers: While specific barbers were praised, there were no comments regarding the other barbers working at Headlinerz Barbershop. This could be seen as a weakness, as it may imply that other barbers are not as skilled or noteworthy.

In conclusion, Headlinerz Barbershop has strengths in its excellent customer service, skilled barbers, clean and family-friendly environment, long-standing presence in the community, and convenient location. However, there are weaknesses in appointment scheduling issues, inconsistent opening hours, and a lack of mention for other barbers. Taking steps to address these weaknesses can further improve the overall customer experience at Headlinerz Barbershop.

Best TL Reviews

I called on a day they were not open and the owner Nathan reached out to a barber that was there early to get me a haircut before the job interview. Thanks a lot! I would highly recommend!

Made a appointment the day before, showed up to my apartment 10 mins early, waited 30 mins before they told me that my appointment was given to another Barber who also wasn't there. Waited another 15 mins for him to show up, my appointment was for 11:00am left around 11:55 with no haircut and about a hour wasted of my time.

Ask for Josh! He did an excellent job on my taper and line up. Had small conversations with that man and loved every second of it

It’s very clean & family friendly. Nathan has been a part of the community for many years , delivering precise haircuts,trims,shaves ect. All of his barbers are professional & they take walk ins & they are polite !!

I’m goin in experience &what I have seen over the years . So if your new to Fall River or you jus wanna try something or someone new DEFINITELY give Nathan or his barbers a chance to show you they can deliver what you need out of a barbershop ???? experience ! You will not leave unsatisfied! I give this place a 5 star rating HANDS DOWN!!!! ⭐️ ⭐️⭐️⭐️⭐️????

Was told they would be open today at 1030 am, went there and the place was fully closed. If you can’t be open or give a haircut that day, that’s understandable but telling me you’ll be open and your not is different. Waste of my time

Mike, Nate and Christian are rockstars and the most talented barbers around.

Also great location right off the highway. Parking is easy. Great restaurant next door.

Have been a customer for years and always will be.

The man Matt is so awesome guy and he cuts men and kids hair Amazing!! He's the best the kids ever had i can't even describe how happy I am with him he cuts many of my friends hair too they love it !!

Nate is the best barber in Fall River. He has been cutting my hair for 10 years. Always keeps me looking fresh!