Voulez Vous Nails

+1 623-544-8280

13375 W Grand Ave Ste 103, Surprise, AZ 85374 United States of America

Open Today: -

Quick Facts About Voulez Vous Nails

Voulez Vous Nails place, based on the comments provided, has both strengths and weaknesses.

Strengths: 1. Skillful and talented nail technicians: Multiple comments mention the great job done by the nail technicians, particularly Kevin and Jenny. They are praised for their abilities in providing manicures and pedicures that last a long time. 2. Customization: Several customers appreciate the option to choose a specific nail technician. This allows them to have consistent experiences with their preferred technician and ensures that their specific requirements and preferences are met. 3. Positive atmosphere: The salon is described as a welcoming and comfortable place. Customers feel at ease and well taken care of during their visits, and they appreciate the efforts made by the staff to create a pleasant environment. 4. Satisfaction and loyalty: Customers express their satisfaction and recommend the salon to others. This indicates that Voulez Vous Nails has managed to build a base of loyal customers who trust and enjoy their services.

Weaknesses: 1. Inconsistent quality: One customer had a negative experience wherein the nail technician did not follow their instructions and delivered a subpar service. The nails were crooked, lumpy, and did not last long. This inconsistency in the quality of service is concerning and suggests that not all technicians may have the same level of skill or attention to detail. 2. Poor communication and customer mismanagement: In one instance, a customer specifically requested a particular technician but was still assigned to someone else against their wishes. This led to dissatisfaction with the service received. Additionally, another customer felt ignored and abandoned by their nail technician. Lack of proper communication and neglectful behavior can negatively impact the customer experience and discourage them from returning. 3. Pricing transparency: Some customers expressed confusion and frustration regarding the pricing. One customer received an unexpected charge for glitter on their nails, while another mentioned that the pricing was not consistent across visits. This inconsistency and lack of transparency in pricing can be off-putting for customers and may make them hesitant to return.

In summary, Voulez Vous Nails has strengths in terms of skilled technicians, a positive atmosphere, and satisfied customers who recommend the salon. However, there are weaknesses in terms of inconsistent quality, poor communication, and issues with pricing transparency. These areas of improvement should be addressed to ensure consistently positive experiences and customer loyalty.

Best TL Reviews

Kevin is absolutely amazing. I love how he does my mani and pedi! I've gone to HIM a few times and my nails actually last over a month (if needed haha) he also fixed a few nails that were broken!

I'll only be going to him for my nail care needs.

Jenny is fantastic!! She does a great job on my nails and toe nails!

When you make an appointment with a particular nail technician, DON’T put me with someone else!! I had an appointment with a technician that I love but ended up with someone I did not want. Roughest hand massage I have ever had! Didn’t ask me if I wanted a different shape, didn’t ask me if I wanted them any shorter and made 2 fingers bleed. There are 2 technicians here that do great work but this guy will never touch my nails again!

I love going here. They have never messed up my nails. Highly recommended!! I changed back to natural and my gf went for the 1st time ever!!

Kevin is GREAT. Takes time to do an excellent job. Highly recommend.

I have been hesitating on wether or not to Write this review because my first time going here was actually pretty good but the last time I went to get a regular set I showed the nail tech a picture of what I wanted which was just a simple color and French tips, while doing my nails she asked if I wanted glitter for Christmas, I had said no thank you but she ended up putting it anyways, the French tips were crooked and the nails were bumpy she then charged me $60 for lumpy crooked nails and only payed full price because she did the work, and I didn’t want conflict. I returned on my day off to see if I could get them either fixed or refunded , but after they “fixed” my nails they turned out worse and they only lasted 4 days in total. If you go here don’t expect the same price every time !!

I go get my feet done with my wife. I was a little embarrassed at first. I was unsure what was in store for a ???? man-icure. But apparently there was such a thing.They made me feel at home and extra comfortable. I will be returning and spreading the word about this nail salon. Thank you very much

We really appreciate it.

My pedicure guy seemed like he didn't want to be there. As soon as he was done he went and took a nap an just left me. It took his co-worker, who was very nice and funny to put my sandals back on my feet an tell me my toes were dry.