Quick Facts About Laura's Nails salon
Laura's Nails salon has both strengths and weaknesses based on the comments provided.
Starting with the strengths, it seems that some customers have had positive experiences with the nail technicians. One comment mentions that the man who did their nails was very nice and accommodating. Another customer, who had been going to the salon for 7 years, praised the service and mentioned that the nail technician always knows what they need. Additionally, a customer who visited the salon for the first time expressed satisfaction with the thoroughness and skill of the gentleman who did their gel pedicure and manicure. They were particularly impressed with the softness of their feet after the treatment.
Furthermore, it appears that the salon offers a range of services including gel manicures and pedicures with rhinestones. This variety in services can be seen as a strength, as it caters to different preferences and allows customers to customize their nail treatments.
However, there are several weaknesses that can be identified based on the comments. One major concern is the quality of the nail work. Multiple customers mentioned that the nails done at Laura's Nails salon were sloppy, chunky, wavy, and overall horrible. One customer even complained that their nails were not cut before the artificial nails were applied. These criticisms suggest a lack of attention to detail and poor workmanship, which can significantly impact customer satisfaction.
Another major weakness is the salon's communication and professionalism. Some comments mention that the nail technicians had a negative attitude or were not interested in helping customers find the right color or design. This lack of customer service can create a negative experience for clients, as they may feel unsupported or ignored. Additionally, there is a comment about a nail technician rushing through the service and even becoming aggressive towards a customer. Such behavior is completely unacceptable and can damage the salon's reputation.
Furthermore, there are concerns about the salon's physical appearance. Comments mention peeling paint and cracked seats, suggesting a lack of maintenance and upkeep. This can give the impression of a poorly managed establishment and may deter potential customers who value a clean and pleasant environment.
In terms of operational aspects, there is a comment about the salon's incorrect opening hours listed online. This can be highly frustrating for customers who make the effort to visit the salon based on the provided information, only to find it closed. This indicates a lack of attention to detail and organization, which can lead to customer dissatisfaction and lost business.
Lastly, there is a mention that the salon is cash-only. While this may not necessarily be a weakness for everyone, it can be inconvenient for customers who prefer alternative payment methods such as credit or debit cards. Offering flexibility in payment options can enhance the overall customer experience and attract a wider range of clientele.
In conclusion, Laura's Nails salon has some strengths in terms of customer service, skill, and service variety. However, there are significant weaknesses in terms of nail quality, professionalism, physical appearance, and operational aspects. Addressing these weaknesses and focusing on improvement areas can lead to a better overall customer experience and help the salon thrive in a competitive industry.
Best TL Reviews
Nails are sloppy chunky wavy and over all horrible, the lady didn’t even cut my nails before putting the nails on, she rushed through it, she gave me an attitude every time I looked concerned, I told her it was unevenly she kept telling she’d fix it later but it just continued to get worse I paid 20$ she wanted 40 bc she said she spend an hour on them, she was done in under 25 mins, she started jumping at me and snatched my hands to try and cut them off so she could kick me out.
Need to update their hours! Drove 20 minutes to this location based off the info they placed online, just to find out that they are actually CLOSED! So just to be clear, they are indeed closed on Sunday’s!
I had to get my nails done ASAP and they were open on my way home from work. The man that did my nails was very nice. Even though they were presentable, I wasn't happy with the overall outcome. Salon looks old with peeling paint and cracked seats. They were ok in a clutch, but I don't think I'll be using their services again.
I decided on a neutral color but I've been going here for 7 years and I love it! She always know what i need.
I went here today for the first time. Shop was empty. I had a guy do my gel pedi/Mani. They were really nice in accommodating I showed them a few pictures on my phone and we decided on the design that I liked. I found the gentleman to be very thorough and shaping my nails and polishing. Honestly I haven't had my feet this soft in years. ???? Prices weren't too unreasonable about $85 for a gel Mani and Pedi with rhinestones. They also removed a previous overlay that I had. I'm so mad at overlook the shop it's about 5 minutes from my house definitely going to return again.
They lady that did my feet fifty an aweful job. My nails were not good either
I will not be coming back it's a cash-only place and the Nail Tech did not have the skills to do hand designs nor did she seem interested in helping me fine the right color. Also the salon is dated.
Professional nail artist and customer service-related skills. Always parked due to their professional services
Place Pictures
Laura's Nails salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
Payments
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Cash-only
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
How to go there
Location
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