True Nails

+1 423-328-9493

2111 N Roan St #10, Johnson City, TN 37601 United States of America

Open Today: -

Quick Facts About True Nails

True Nails place has received mainly positive comments, indicating several strengths of the establishment. These strengths include the skill and talent of the nail technicians, the friendly and accommodating staff, the long-lasting results of the services provided, the reasonable prices, and the overall relaxing and beautiful atmosphere of the salon. However, one negative comment highlights a potential weakness of the establishment, which is unprofessional behavior and a lack of communication regarding wait times.

One of the major strengths of True Nails place is the skill and talent of the nail technicians. Multiple comments praise the work done by the nail technicians, expressing satisfaction with the results of their nail services. The comment mentioning the intricate detail used in giving a great set of nails demonstrates the attention to detail and quality of work provided. Another comment emphasizes that the person has been getting their nails done exclusively by a specific technician because of the consistently awesome results and longevity. These positive reviews suggest that True Nails place has a team of skilled professionals who are able to provide excellent nail services.

Another strength of True Nails place is the friendly and accommodating staff. Several comments mention the pleasant and welcoming nature of the people working at the salon. The comment about not feeling rushed during the service highlights the attentive customer service provided by the nail technicians. Additionally, the comment about the nail technician staying late to finish the services for the customer and their friend indicates the willingness of the staff to go above and beyond to ensure customer satisfaction. This emphasis on creating a positive and comfortable experience for customers is a significant strength of the establishment.

The long-lasting results of the services provided by True Nails place is another strength indicated by the comments. One customer mentions that their gel pedicure lasted through a wedding and beach honeymoon, which is impressive considering the potential wear and tear on nails during such activities. The fact that the customer returned to get new polish further demonstrates their satisfaction with the longevity of the gel pedicure. This suggests that True Nails place uses quality products and techniques that result in durable and lasting nail services.

Affordability is another strength of True Nails place. The comment about reasonable prices indicates that the salon offers competitive pricing for their services. The starting price for pedicures is mentioned, as well as the additional options available for an added cost. This transparency regarding pricing and the flexibility in customizing the services to meet individual preferences can attract customers who value both quality and affordability.

The overall relaxing and beautiful atmosphere of True Nails place is also mentioned in the comments. Customers appreciate the ambiance of the salon and how it contributes to their overall experience. The comment about the salon being beautiful and relaxing suggests that True Nails place has put effort into creating an environment that promotes both comfort and aesthetics.

Despite these strengths, there is one negative comment that highlights a potential weakness of True Nails place. The customer expresses disappointment and frustration with the unprofessional behavior and lack of communication regarding wait times. They mention being told there would be a short wait but ended up waiting over an hour and being pushed to the side after that. This negative experience suggests that True Nails place may need to work on improving their communication with customers regarding wait times and managing customer expectations.

In conclusion, True Nails place has several strengths, including skilled technicians, friendly and accommodating staff, long-lasting results, reasonable prices, and a relaxing atmosphere. However, there is room for improvement in terms of managing wait times and communicating effectively with customers. By addressing this weakness, True Nails place can further enhance the overall customer experience and continue to build a positive reputation in the industry.

Best TL Reviews

i absolutely love this place! i’ve only ever had one problem with them but no one is perfect and i don’t expect them to be. both of the boys do amazing on my nails and i get so many compliments! i always recommend this place!!

They always do an amazing job and they are super nice! My dad and I come often for a spa day. They offer a free soda or water during service. I got a gel pedicure for my wedding in September and it lasted through a wedding, beach honeymoon (ended like the movie “ The Hangover”), and now it is still on in January so I came back to get new polish. Their prices are really good too, pedicures start at $30 depending on what you want done extra ( hot stones, leg mask, paraffin wax, leg scrub, hot towels). I definitely recommend:)

Beautiful salon and relaxing. Husband and I came in and were pleased. My nails look great and my and my husband's pedicures were great. (I spared you the feet pics lol)

I was impressed with the intricate detail that the man used to give me a great set of nails. They also did not complain about staying open late to get me and my friend finished. They certainly didn't make us feel rushed which I really appreciated. Overall great first time experience!

Henry is amazing.. my nails always look awesome and they last.. I won't let no one else touch them..

They are the SWEETEST people and the guy has been doing nails for 17 years and does AMAZING!

The man that works here is so sweet and really good at his job. I will be back!

Very unprofessional environment, after being told it would be a short wait not only did I wait over an hour, but when it was finally my turn I was pushed to the side and told it would be another 20 to 30 minute wait. I called before I came, to make sure that there was room for me and I was there within the time that I had told them. Very very upset with the fact that I got completely shoved to the side after waiting longer than what I was told.