Quick Facts About Paula's Perfect Nails
Strengths
1. Excellent customer service: Multiple comments mention the great customer service provided by the employees at Paula's Perfect Nails. They are described as friendly, helpful, and accommodating to the needs of the customers.
2. Skilled and knowledgeable staff: Several customers praise the expertise of the nail technicians, particularly Paula and Tomy. They are commended for their abilities in nail care, waxing, and pedicures. This expertise contributes to the quality of the services provided.
3. Long-lasting nails: One customer mentions that their nails still looked good after three weeks, highlighting the durability and longevity of the nail services at Paula's Perfect Nails.
4. Trustworthy for diabetic customers: A diabetic customer appreciates the care and gentleness provided by the nail technicians at Paula's Perfect Nails. They trust the staff and feel that their specific needs are being met.
5. Compliments received: Multiple customers mention that they receive compliments on their nails after visiting Paula's Perfect Nails. This indicates that the salon provides quality nail services that customers appreciate.
6. Fair prices: One customer notes that the prices at Paula's Perfect Nails are fair. This suggests that the salon offers competitive prices, ensuring that customers feel they are receiving value for their money.
Weaknesses
1. Inconsistency in nail service quality: One customer had a negative experience, stating that their gel color and tip manicure did not last even two days. They also mentioned receiving poor customer service from the owner, Paula. This comment indicates potential inconsistencies in the quality of the nail services and customer treatment.
2. Long wait times for acrylic nails: A customer complained about the long wait time when getting acrylic nails. They mentioned that only two people are available to provide this service, resulting in a lengthy wait. This may be a deterrent for customers who value efficiency and shorter appointment times.
3. Limited variety of nail technicians: A customer noted that they specifically liked the work of one specific nail technician with black hair. This comment suggests that the salon may have limited options in terms of the diversity of nail technicians, which may limit customer preferences or choices.
4. Additional charges: The same customer who complained about their poor experience mentioned that Paula, the owner, wanted them to pay an additional $10 for a manicure even after paying a significant amount of money for the original service. This could be seen as a negative experience, potentially leaving customers feeling unfairly treated or overcharged.
5. Language barriers: One comment is written in Spanish, indicating that some customers may face language barriers if they do not speak English. This could potentially result in miscommunications or difficulties in conveying specific nail preferences or concerns.
In conclusion, Paula's Perfect Nails has several strengths, including excellent customer service, skilled staff, long-lasting nails, trustworthiness for diabetic customers, positive customer reviews, and fair prices. However, there are also weaknesses to consider, such as inconsistencies in service quality, long wait times for acrylic nails, limited variety of nail technicians, additional charges, and potential language barriers.
Best TL Reviews
First timer. Great customer service. Gentleman who did my nails knows his stuff. I got in near closing time on a Thursday, he still took his time never rushed. Thank you for my nails. I loved them & sorry 4making you guys stay alil after hours. But you got a new loyal customer now????
Nails still look good after 3weeks.
Paula is amazing, she is very good my nails are always beautiful and I always get compliments. Prices are fair and nails are good quality and last a longtime they rarely break or chip. Thank you Paula.
Me gusta mucho el trabajo de tomy es una señora muy amable y servicial,la dueña paula hace buen trabajo con la cera.recomendado
My wife and I have been coming to see Paula and her sisters for years now. As a diabetic person, I need some one who will not hurt me. I trust all of the women who work here.
Very bad service paid 35+10 for gel color and tip total 50 bucks They didn’t even last me 2 days They all came off went back to see what they can do for me just wanted a manicure and gel thats it and the owner Paul wanted me to pay her an extra $10 after what i had paid that is so ridiculous made me so mad specially with her attitude that she had with me . ????me and my mom been going there forever and never thought she was gonna act like that ???????????????????????????????????? Made me so mad but especially so sad ☹️
Tammy is the absolute BEST at doing pedicures. I have terrible problems with ingrown nails and they can get very painful at times but Tammy gently gets them out and never rushes you through. I go here for her and Paula is a perfectionist with waxing.
First time there and they were very nice. My mom got a pedicure and I got acrylic nails. Honestly they took about 2 and a half hours to 3. I didn't like how long it took. Over all good service but a very long wait. They only have two people doing acrylic nails.
Omg i love Karen's work the one with the black hair so sweet and good work she takes her time. I loved they way my toes ended up also my nails(i didn't get fake nails). This is the first time i really like my nails and toes.
Place Pictures
Paula's Perfect Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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