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Lupita's Beauty Salon

+1 503-779-7777
4628 Portland Rd NE, Salem, OR 97305 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Lupita's Beauty Salon

Strengths:
1. Fast and efficient service: The salon was able to provide a haircut with significant length off and ensure it was evenly done in less than 5 minutes. This fast service is appreciated by customers who are looking for a quick and convenient experience.
2. Friendly and attentive staff: Many customers mentioned that the staff at Lupita's Beauty Salon are super friendly, really listen to their requests, and genuinely care about their customers' hair needs. This creates a welcoming and comfortable environment for clients.
3. Loyalty of repeat customers: The fact that the whole family, including the person who left the comment, gets their haircuts at Lupita's Beauty Salon demonstrates the loyalty and satisfaction of their clientele. This suggests that the salon is doing something right and consistently providing quality service.
4. Reasonable pricing: One customer mentioned that the price at Lupita's Beauty Salon is awesome. This implies that the salon offers competitive pricing, which can attract more customers who are seeking value for their money.
Weaknesses:
1. Inconsistent service quality: One customer mentioned that not all the salon's staff members provide the same level of service. They specifically mentioned a negative experience with a hairstylist who had purple hair and provided poor customer service. Inconsistent service quality can be a weakness as it may create uncertainty and dissatisfaction among customers.
2. Irregular wait times: Another customer expressed disappointment in the salon's inability to accurately estimate the wait time. They mentioned that they called in to check if there was time for a haircut, but upon arrival, found themselves waiting behind seven people. Inaccurate wait time estimation can lead to frustration and dissatisfaction among customers.
3. Poor service outcome: One customer claimed that their son's hair was messed up and described the service as terrible and awful. This negative experience suggests a lack of attention to detail and expertise among certain hairstylists at the salon.
4. Overpricing: A dissatisfied customer mentioned that they found the salon to be expensive and felt they paid too much for their services. Overcharging for services can lead to customer dissatisfaction and may result in them seeking alternative options.
5. Safety concerns: One customer expressed concern about their child getting burned by the hair clippers at the salon. This suggests a potential lack of safety protocols or training among the hairstylists, which can be a significant weakness and a potential liability for the salon.
In conclusion, Lupita's Beauty Salon has strengths such as fast service, friendly staff, and a loyal customer base. However, there are weaknesses to consider, including inconsistent service quality, inaccurate wait time estimation, poor service outcome, possible overpricing, and safety concerns. These weaknesses should be addressed and improved upon to enhance the overall customer experience and reputation of the salon.


Best TL Reviews

I just wanted to take the time to appreciate their service. I am so impressed by how fast me and my brother got our hair cut. They took off a good 6 inches off my hair and were able to make sure it was all evened out in less than 5 minutes! And my brother got the fasted and greatest haircut he has ever gotten. It was his first time and was so impressed that he has decided to come back here more regularly
My whole family gets their haircuts here. The ladies are super friendly, really listen, and care about what they are doing!!
La verdad no todas atienden igual hoy fui a la peluquería y una señorita que trae el pelo morado pésima atención si no quiere a tender bien mejor que renuncie no todas son así pero esa fue la pésima atención
They messed up my sons hair, I’ve never had such a terrible, awful service. Muy mal corte de cabello. Le dejaron muy mal el cabello a mi niño.
They did a very bad job i had too go to another place to get my hair fix, and i paid too much money. They are over expencive
me cobro extra por usar el rastriyo con el corte de mi nino y luego me lo dejaron con quemadura de rastriyo en su cabezita. tube que echarle pomada cuando yegamos a casa para que le parara de arder Nunca le habia pasado esto con las otras peluquerias tampoco me cobran extra para que me lo dejen pelon :(
Called in to see if they had time for a haircut she said yes I show up and there’s like 7 people ahead of me could’ve said there will be a hour wait instead of saying yes !
I always cut my sons hair myself ???????? but now I go to get his fade/haircut @lupitas I went the first time a girl did it although they are nice I didn’t like how she left a mark on my son with the hair clippers so I choose a male the second time and boom he did a great job he even double checked mijos sides and everything was impressed cause my don just don’t let know one cut his hair.. will definitely be going for future cuts.. and the price is awesome too!!!

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Lupita's Beauty Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:00 PM
Wednesday Closed
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 AM
Saturday 09:00 AM - 07:00 PM
Sunday 09:00 AM - 04:00 PM

How to go there

Location