P.G.S Pet Grooming Salon

+1 505-261-9312

5509 Central Ave NW B, Albuquerque, NM 87105 United States of America

Open Today: 09:00 AM - 05:30 PM

Quick Facts About P.G.S Pet Grooming Salon

with the service. Will definitely come back.

Strengths:

1. Compassionate and caring staff: Multiple comments highlight the compassion and love shown towards the pets by the staff at P.G.S Pet Grooming Salon. This is a significant strength as pet owners want their pets to be treated with care and kindness during grooming sessions.

2. Skilled groomers: The comments mention that the groomers at P.G.S Pet Grooming Salon are professional, experienced, and do an excellent job. This indicates that the salon has skilled groomers who are capable of delivering high-quality grooming services.

3. Friendly and welcoming atmosphere: Comments mention that the staff, particularly Amanda, the owner, is friendly, welcoming, and greets customers with a smile. This creates a positive and comfortable atmosphere for both pets and owners and contributes to customer satisfaction.

4. Affordable pricing: One comment mentions that P.G.S Pet Grooming Salon offers reasonable prices, making their services more accessible and affordable for pet owners. This is a strength as affordability is an important factor for many customers when choosing a grooming salon.

5. Good communication: A comment mentions that Amanda was the only groomer who returned the customer's call promptly. This highlights good communication and responsiveness from the salon, which is important for customer satisfaction.

Weaknesses:

1. Limited availability: No comments mention any issues regarding availability, but if the salon has limited appointment slots or is frequently booked, it can be seen as a weakness. A busy schedule may make it difficult for some customers to secure appointments at their preferred time.

2. Lack of bilingual staff: One comment is written in Spanish, indicating that some customers may prefer to communicate in a language other than English. If the salon does not have bilingual staff members, it may limit their ability to effectively communicate with a diverse customer base.

3. Limited range of services: The comments do not mention the range of services provided by P.G.S Pet Grooming Salon. If the salon only offers basic grooming services without additional options such as spa treatments or specialized grooming for specific breeds, it could be seen as a weakness for customers seeking more comprehensive grooming services.

4. Lack of online presence: None of the comments mention an online presence or the ability to book appointments online. In today's digital age, many customers prefer the convenience of online booking or accessing information about the salon through a website or social media platforms.

5. Lack of information regarding equipment and facilities: The comments do not provide information regarding the grooming equipment used or the overall cleanliness and organization of the salon. Without this information, potential customers may be left wondering about the quality of the salon's facilities and equipment.

Overall, P.G.S Pet Grooming Salon has several strengths such as compassionate staff, skilled groomers, friendly atmosphere, affordability, and good communication. However, potential areas of improvement include addressing any issues related to availability, considering bilingual staff members, expanding services offered, establishing an online presence, and providing information about equipment and facilities.

Best TL Reviews

My Bugaboo Marley who's a Jack-Chi puppy came in to get his nails done. He'd been here once before. He had a great experience with the owner. I quickly learned by my pups good judgement that the other locations we went lacked compassion and we're some how bad people because my puppy has never experienced what he was put through. Not here. What a blessing. This time we had the pleasure of having his nails done by Destiny the owners daughter. She was amazing. My pup has Never gone to anyone that easy. He smiled the entire time. Thank you Destiny

I think the personality has everything to do with it and Amanda has the great personality that you need to be a great groomer! Bertha was a happy recipient of a great toenail clipping!

I took both my terriers to get groomed. OMG they looked the best. My dogs were very calm with her. Will differently be going back. Thank you so much

Groomers were nice and you can tell they treated Bennie with love :)

We have been taking our Shih Tzu to Amanda for six years and we have always been very satisfied. She is professional, friendly, caring and her price for grooming fits our budget. Thank you Amanda you are amazing!

Excelente trabajo muy profesional y amable , amanda siempre te recibe con una sonrisa y mucha amabilidad , tengo tiempo llevando mi perrito y siempre ase un excelente trabajo siempre sale contento , un buen lugar para tu mascota por que no es solo un lugar donde les cortan el pelo, es un lugar donde los tratan con cariño , lo recomiendo 100% y definitivamente seguiré llebandolo, ????

I have been looking for a local groomer for months! Amanda was the only one who returned my call...and I'm glad she did. Took my 3 rescue dogs, two had never been groomed before. All 3 are clean and she did a great job shaving them too. I am very pleased and will be back! I highly recommend. She also is much more affordable than many other groomers.

Groomer handled my Chihuahua with care & love. Very happy