Quick Facts About Groom Barber Shop
The Groom Barber Shop has received both positive and negative comments from customers, providing insights into the strengths and weaknesses of the place. By analyzing these comments, we can gain a better understanding of the overall experience and the areas where improvements can be made.
Starting with the strengths, many customers praised the professionalism and customer service provided by the barbers at Groom Barber Shop. Multiple comments mention the polite and friendly nature of the staff, as well as their ability to engage in great conversation, creating a welcoming and enjoyable atmosphere. This indicates that the shop is successful in creating a positive experience for customers, making them feel comfortable during their visit.
The comment mentioning the shop being run by a well-organized team further emphasizes the strength of Groom Barber Shop. It suggests that the management and coordination of the barbers are effective, allowing for a smooth operation and consistent quality across different barbers. The fact that the customer had a different barber every time but was pleased with every outcome indicates that there is a high level of skill and professionalism among the staff.
The cleanliness and ambiance of the shop were also highly praised. Multiple comments mentioned the cleanliness of the place, with one customer specifically stating that it is one of the cleanest barber shops they have ever been to. The mention of good music and a fun atmosphere indicates that the shop has taken efforts to create an enjoyable environment for customers, enhancing their overall experience.
Additionally, there were positive comments regarding the expertise of the barbers and the quality of haircuts. Customers mentioned that they received exactly what they asked for, indicating that the barbers listen to their clients and deliver satisfactory results. The mention of straight razor shaves, cold towels, and aftershave shows that the shop goes the extra mile to provide a complete grooming experience, adding value for customers.
Moving on to the weaknesses, there were a few negative comments regarding the actual haircuts received. One customer mentioned that their hair was "massacred," with uneven lines and no blend. Another mentioned that they had asked for a simple cleaning of dead ends but ended up with 5 inches of their hair chopped off. These comments highlight the inconsistency or lack of attention to detail in certain haircuts, indicating a weakness in the execution of specific requests. The negative impact on the customer's hair in these instances is a significant drawback and needs to be addressed by the barbers.
Another weakness mentioned by customers is the waiting time. One comment acknowledges the busy nature of the shop and suggests making appointments to avoid waiting, while another mentions that waiting is expected for walk-ins. However, the negative impact of waiting on the overall customer experience cannot be ignored. Long wait times can be off-putting and inconvenient for customers, potentially leading to dissatisfaction and discouraging repeat visits.
In summary, Groom Barber Shop has several strengths, including polite and friendly staff, a well-organized team, cleanliness, a fun atmosphere, and experts in their craft. However, there are weaknesses in terms of execution of haircuts and waiting times. Addressing these weaknesses by ensuring consistent quality in haircuts and implementing strategies to reduce waiting times will further enhance the overall customer experience at the Groom Barber Shop.
Best TL Reviews
Came in took me quick. Very polite and great conversation however massacred my hair. Asked for a medium fade and got 3 uneven lines with no blend, jaggered the back.gotta shave my head now.
Super nice dude but don't come here if you have long hair. Asked to clean dead ends and he just chopped like 5 inches off straight cut around the bottom.
I’ve been to this barber shop several different times and every time the many professionals on the staff have cut my hair, I have had a great experience every time! The atmosphere was light and the professional. I have had a different barber every time I went and I was more than pleased with every outcome! Clearly run by a well organized team that is concerned with the experience of the customer. It’s usually hard to go to a new barber but this was a welcoming and easy experience. Highly recommended!
I went into the shop based off of a recommendation and had an amazing experience. At first, the shop seemed kind of old but the atmosphere is very family-like. I went to the kind lady towards the back. She treated well and the result of the cut was great. I got exactly what I asked for, and she even checked on me throughout the cut, making sure everything was going well. I can see what the negative reviews say about waiting, but it was a walk-in so I didn’t expect quick service. Despite this, I was out of the shop in less than 45 minutes with an absolutely satisfactory haircut. I’m definitely coming back.
Groom Barber Shop is great. It's a very busy place. I would suggest you make an appointment. The last time I was there four barbers were on board and all were totally booked.
As for the actual haircut? Everyone who walks out looks brand new. The place is comfortable with it's soft seats and good staff. Groom Barber Shop has earned its stars..
Signed aka Bunny ????
This is one of the best Barber shops I have ever been to. The place is very nice and clean, they always have good music playing, it's a fun atmosphere. I have been coming here for a little while now and everytime I am always more than pleased with the way my hair looks when they're finished. They always end with a straight razor shave, a cold towel and aftershave. The people who work here are very friendly. I definitely enjoy coming back here every month for a great haircut...... and I've already recommended this place to alot of my friends. Thank you guys!
Don’t waste your time anywhere else. I have never had a better hair cut in my entire life. Besides the fact that I look like a million freaking bucks, Derek was extremely meticulous with his straight razor edging and the whole experience makes me want to come back even sooner than I’ll need to just for the pick me up.
Excellent Job always on my sons hair..definitely would give them 10+
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Groom Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 04:00 PM |
| Sunday | Closed |
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Location
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