Quick Facts About Palm Nail
Palm Nail Place, based on the comments above, has several strengths and weaknesses that can be identified. It is important to note that these comments are based on personal experiences and may not reflect the overall quality of the salon.
One of the strengths mentioned by multiple customers is the quality of the nail services provided by the technicians, particularly John, Jeannie, Paula, and Jenny. These customers express satisfaction with how their nails turned out and praise the expertise and skill of these technicians. This demonstrates that the salon has competent nail technicians who are capable of delivering nail services to a high standard.
Another strength mentioned is the customer service provided by some of the technicians. Sandy specifically mentions that Jenni is polite, attentive, and provides a great conversation. This suggests that some of the technicians at Palm Nail Place are friendly, engaging, and create a positive atmosphere for customers. This can contribute to a pleasant and comfortable experience for clients.
Furthermore, the willingness of some technicians to discuss prices and avoid misunderstandings is another strength highlighted by one customer. This demonstrates that Palm Nail Place may prioritize transparency and fairness when it comes to pricing, which can be appreciated by customers.
However, there are also several weaknesses that can be inferred from the comments. One significant weakness is the lack of social distancing and overcrowding in the salon. One customer expresses concerns about the lack of social distancing measures and the presence of crowds, especially those without appointments and with children. This indicates that the salon may not be enforcing proper COVID-19 safety protocols, which can be a significant drawback for customers who prioritize their health and safety.
Another weakness mentioned is the limited availability of spa chairs. One customer mentions that it would be nice if the salon had at least two spa chairs. This suggests that the lack of sufficient spa chairs may inconvenience some customers who prefer a more comfortable and luxurious pedicure experience. This could potentially lead to some customers seeking pedicures elsewhere.
Additionally, the negative comments about the behavior of certain employees raise concerns about professionalism and respect. One customer reports overhearing employees talking badly about a client, making fun of her, and making racist remarks. Such behavior is extremely unprofessional, disrespectful, and creates a toxic environment for both employees and clients. This incident can harm the reputation of Palm Nail Place and discourage potential customers from returning or recommending the salon to others.
In summary, Palm Nail Place has strengths in terms of the quality of nail services, positive customer service from certain technicians, and an apparent willingness to discuss prices to avoid misunderstandings. However, weaknesses include the lack of social distancing and overcrowding, limited availability of spa chairs, and incidents of unprofessional behavior and disrespect. It is important for the salon to address these weaknesses to improve the overall customer experience and maintain a positive reputation in the industry.
Best TL Reviews
John & Sandy the best nail salon by appointment everyone do great nail my experience no problems, John I give A+
It's okay. Folks were coming in without appointments and with children. No social distancing whatsoever. May need to find another nail salon, because I don't like crowds and social distancing is important. Highly recommend Jeannie she's good.
Would be nice if they would install at least 2 spa chairs...Will have to start getting my pedicures somewhere else.
I really love my nails. I have a week with them n they still strong. Getting ready for a refill next week. I went with Paula.
I went here because I had one some nails that where breaking every day and then I Google 5 star nails shop and this one is called plam nails which is located on Crenshaw and Hyde Park the nail tech named Jeannie and she slayed nails but the only problem is she charge me $70.00 but before she even started we discuss the price so there would be no misunderstanding at the end which I appreciate very much, she was very nice and while she was taking off the old set she was very careful not to hurt me ,I will definitely be going back to her for sure????????????
Paula and Jeannie are the best ????????. I went from no nail to long fake looking nails of my own. Thank you????????
My name is Sandy and Jenni does my nails all the time. She does a great job and is very constant with her work. I love her conversation. I love her smile and she is very polite and attentive.
Jenny and Paula are awesome!
They talked badly about a client an made fun of her an she was feeling ashamed so I put on a translator an recorded them an showed her what they were saying. It was a lady with short brown hair an 2 men. It was terrible an she left an said she wouldn't be back an so did I. They are extremely unprofessional an disrespectful! I would never recommend not return. An did I mention racist! They said awful things.
Palm Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 06:30 PM |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 09:30 AM - 05:00 PM |
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Location
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