Pro Nail

+1 918-775-9400

1223 E Cherokee Ave, Sallisaw, OK 74955 United States of America

Open Today: -

Quick Facts About Pro Nail

Pro Nail Place, based on the comments provided, has a number of strengths and weaknesses. In order to analyze these, we will review the comments and categorize them accordingly.

Strengths: 1. Comfortable atmosphere: One customer mentioned that they felt comfortable during their first visit. This indicates that Pro Nail Place creates a welcoming and relaxing environment for their customers.

2. Quality results: Multiple comments mentioned that the customers were pleased with the job done on their nails. Some specifically mentioned that they received the exact nail design they wanted. This indicates that Pro Nail Place has skilled technicians who can deliver high-quality results.

3. Affordable services: One customer mentioned that getting their brows waxed at Pro Nail Place was quick and affordable. This suggests that Pro Nail Place offers services at a reasonable price point, making it an attractive option for customers.

4. Customer loyalty: Despite the negative experiences mentioned in some comments, there were customers who mentioned that they have been coming to Pro Nail Place for several years. This loyalty indicates that there must be some positive aspects of the salon that keep customers coming back.

Weaknesses: 1. Long wait times: One customer mentioned that the wait time for their appointment was excessive, even with a scheduled appointment. Another customer mentioned waiting two hours to be acknowledged. These experiences suggest that Pro Nail Place may struggle with managing their appointment schedule efficiently.

2. Inconsistent service: A customer mentioned that their nails fell off soon after getting them done, causing them to return for a redo. Additionally, another customer mentioned waiting a significant amount of time for their daughter's lash appointment. These instances suggest that Pro Nail Place may not consistently deliver the level of service and attention customers expect.

3. Limited availability: One customer mentioned that despite not wanting to return to Pro Nail Place again, they felt limited in their options due to time constraints and familiarity with the salon. This implies that Pro Nail Place may struggle with accommodating all customers due to limited availability.

4. Lack of communication: One customer mentioned that the staff did not communicate well and failed to acknowledge them for a considerable amount of time. This indicates a lack of effective communication between staff and customers, which can lead to frustrations and dissatisfaction.

In conclusion, Pro Nail Place has strengths in creating a comfortable atmosphere and delivering quality results. They also offer affordable services and have managed to retain some loyal customers. However, there are weaknesses in terms of long wait times, inconsistent service, limited availability, and a lack of effective communication. These weaknesses can impact customer satisfaction and contribute to negative experiences. It is important for Pro Nail Place to address these weaknesses in order to improve their overall customer experience and retain a strong customer base.

Best TL Reviews

It was my first time getting fake nails and they made me feel so comfortable and I love the job they did

I love my nails but the wait was insane for having an appointment. I understand that it was the weekend and every woman in town was there. May change this to a 5 star after my next visit. Going in the middle of the week next time lol

Got my nails done a little over a week ago and they all popped off. Had an appointment today and waited 2 hrs to be acknowledged. Almost didn't get them redone but was waiting on my daughter to get her lashes done. Whom by the way had an appointment as well at the same time, by the time I was done getting my nails done, she was just getting called back to get her lashes such took another hour and a half???? my daughters and I have been coming here since we moved here in 2015. For the last 2 yrs, I keep saying we won't go back. But when you have limited time and that's where you are comfortable with, that's where you wind up going???? just fyi, if you have time to waste and money to waist then by all means, go to pro nails in Sallisaw.

I've went here several times and I'm usually pleased everytime I go. I had my brows waxed this time and she did awesome. It quick and affordable. Definitely recommend and if you're getting your nails done I'd recommend having one of the owners do them which is the husband and wife duo in there.

Only place I go to get my nails done and they always do a great job

Leena did my nails & she took her time to give me the exact, perfect nail I wanted. I bite my nails so they're not easy to do. I appreciate her patience!!

I love to get my nail done at pro nails

First time getting my nails done, EVER, the lady's were just wonderful to my girls and myself. Very pleased with the color applied to my real nails which I'm excited they didn't cut them upon request. Had a great time with my girls and the lady's were very sweet, didn't speak to the gentlemen during to them being busy.