Quick Facts About STAR NAILS
Strengths:
1. Excellent service: Multiple comments mention that the staff at Star Nails are welcoming, friendly, and professional. They provide great attention to detail and are accommodating to last-minute plans.
2. Skilled technicians: Customers praise the quality of their manicures, pedicures, and nail services. They mention that their nails look terrific and that the salon provides the best nails they've had done in a long time.
3. Kid-friendly environment: One comment specifically highlights the Hello Kitty mini chair for children, indicating that Star Nails caters to families and ensures a wonderful experience for children.
4. Clean facility: Several comments mention the cleanliness of the salon. Customers appreciate the hygienic environment and feel comfortable knowing that the salon maintains cleanliness standards.
5. Fair prices: A customer mentions that the prices at Star Nails are more than fair, indicating that the salon provides good value for their services.
6. Complimentary services: One customer mentions that their daughter was given a complimentary manicure, which goes above and beyond to create a positive customer experience.
Weaknesses:
1. Inadequate pedicure treatment: One comment mentions that the technician did not effectively remove the rough, dry, and cracked skin on their feet. This indicates that the salon may not excel in addressing specific foot care needs.
2. Lack of personable experience: Another comment mentions that the salon was quiet and that the staff were not very personable. This suggests that the salon may lack a warm and inviting atmosphere, which could potentially affect the overall customer experience.
Based on the comments provided, it is evident that Star Nails has several strengths that contribute to their positive reputation. The excellent service, skilled technicians, kid-friendly environment, cleanliness, fair prices, and complimentary services are all factors that contribute to a satisfying experience for customers. These strengths are vital in attracting and retaining customers. However, there are a few weaknesses to address as well. The salon should focus on improving the quality of their pedicure treatment and ensuring that the staff are personable and create a warm atmosphere for customers. By addressing these weaknesses, Star Nails can further enhance their reputation and continue to provide excellent service to their customers.
Best TL Reviews
My niece, her daughter, my 2 sisters and I really enjoyed our experience at Star Nails. The pedicures and manicures were terrific. And the staff are so welcoming. Loved the Hello Kitty mini chair for my niece’s little one.
Steven did a wonderful job on my nails today! Thank you so much! I highly recommend the salon! I love it!
I would highly recommend getting your nails done at Star Nails! I have gotten the dipping powder manicure multiple times here and they were the best nails I’ve had done in a long time! My friends got acrylic nails and pedicures and they did an amazing job on those as well. The staff is very friendly to their customers and everything is kept very clean.
I have pretty rough, dry, and cracked soles, but that's never been a problem at other nail salons. The person who did my pedicure barely scratched the surface of the hard dead skin of my feet, and I left with them looking nearly the same. They also weren't very personable; the salon was quiet the whole time.
Great experience! We walked in, not local customers. They were friendly, professional and so accommodating! The attention to detail on the manicures by Sally, mani/pedi by Steven and the pedi by Ana were amazing! And, Ana gives a great, strong foot/leg massage! Wishing we had this friendliness and customer service in our area. We will come back!!
We just finished getting our nails done and had a great experience!! We are visiting from out of town and went to the place that was nearest to us. My daughter and I both got gel pedicures. My daughter is 6 and they made it a wonderful experience for her! She was even given a complimentary manicure. I highly recommend this place :)
I called Star Nails today for an appointment. They said to come on in. Everyone was very nice and respectful. The facility was clean. The prices are more than fair. They did a great job on my nails. I’m very pleased!
Took my girlfriend, they wore very accommodating for last minute plans.
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STAR NAILS Info
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Today
Opening Hours
Monday | 09:30 AM - 06:30 PM |
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Tuesday | 09:30 AM - 06:30 PM |
Wednesday | 09:30 AM - 06:30 PM |
Thursday | 09:30 AM - 06:30 PM |
Friday | 09:30 AM - 06:30 PM |
Saturday | 09:00 AM - 05:30 PM |
Sunday | Closed |
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