Red Velvet Beauty

+1 908-486-6800

520 E St Georges Ave, Linden, NJ 07036 United States of America

Open Today: Closed

Quick Facts About Red Velvet Beauty

Red Velvet Beauty is a beauty supply store that has garnered positive feedback from customers. Based on the comments provided, we can identify several strengths and weaknesses of the business.

Strengths:

1. Helpful and Pleasant Staff: Many customers praised the staff for their assistance and pleasant demeanor. They mentioned that the staff actively help customers locate items and even place special orders when requested. This indicates a strong commitment to customer service.

2. Clean and Friendly Environment: Several customers mentioned that Red Velvet Beauty is clean and creates a friendly atmosphere. This contributes to a positive shopping experience and makes customers feel comfortable while browsing the store.

3. Wonderful Selection: Customers appreciated the wide range of products available at Red Velvet Beauty. They mentioned that the store had exactly what they needed, even when other stores nearby did not. This indicates that Red Velvet Beauty has a comprehensive inventory that caters to diverse customer needs.

4. Matching the Desired Color: One customer specifically highlighted the staff's ability to match the hair color they needed. This demonstrates that the employees are knowledgeable and skilled in assisting customers with their specific requirements.

5. Quick Customer Service: A customer mentioned that they were in and out of the store in less than 10 minutes. Fast and efficient service is crucial in maintaining customer satisfaction and loyalty, and Red Velvet Beauty seems to excel in this aspect.

6. Diversity and Opportunities: Another comment mentioned the presence of young black women working at Red Velvet Beauty and praised the owner for giving them opportunities. This shows that the business values diversity and offers employment prospects to underrepresented groups.

7. Knowledgeable and Resourceful Assistant: A customer specifically mentioned an assistant named Ms. Kimberly, highlighting her knowledge and professionalism. Having well-informed staff members enhances the overall customer experience and helps establish trust in the business.

Weaknesses:

1. Limited Location Awareness: One customer mentioned that they were unaware of Red Velvet Beauty's location until they visited. This suggests that the store may need to improve its marketing efforts to increase visibility and attract more customers.

In conclusion, Red Velvet Beauty has several strengths that contribute to its positive reputation. The helpful and pleasant staff, wide selection of products, quick customer service, and commitment to diversity are all strengths that set the business apart. However, the store could work on improving its marketing and location awareness to further enhance its customer base. Overall, Red Velvet Beauty seems to be a well-regarded beauty supply store with a focus on customer satisfaction and quality service.

Best TL Reviews

I have been to this place of business and have found all of the stuff to be extremely helpful and pleasant. The staff actually assist you with locating the item you came to purchase. Also the manager or more than one occasion has ordered an item that was requested by the customer. The person who helped me today said she actually likes her job and she demonstrated this by being pleasant and informative about the hair product.

I like this store!

Clean, friendly, and treated everyone nicely.

Me encanta comprar siempre ahí la atención los productos todo es maravilloso con la Bendición de Dios ????????

Wonderful selection and very helpful and friendly staff. They had exactly what I needed (no other store near me did), and they matched the color I needed perfectly. Also very quick customer service, I was in and out of the store in less than 10 minutes! Will definitely come back!

The people who work there r very friendly I love this place .

Red Velvet Beauty!!!!!! Hands-down is one of the best beauty salons stores I've been to. I never knew they were in the location that they were in. Very huge selection and the staff gives a five star service !!! I also love how the owner has young black women working and giving them an opportunity. I will definitely be back

Ms. Kimberly is an outstanding assistant. She is truly knowledgeable and resourceful. She caters to every customer with utmost professionalism. This is definitely one of the better stores in the area.

We want to thank Keisha for help us find the crochet hair and accessories today 5/21/22 and thank you to all the employees at Red Velvet Beauty Supply Store on St George Ave in Linden NJ. Sincerely, Satisfied customers