Quick Facts About Anthem Nails & Spa
Anthem Nails & Spa has received both positive and negative feedback from customers, indicating that there are both strengths and weaknesses to consider. In this analysis, we will examine these comments and identify the key strengths and weaknesses of the salon.
One of the strengths of Anthem Nails & Spa is the quality of their work. Many customers have reported that they usually have great results and are satisfied with the outcome of their nails. The positive comments mention talented nail techs who do a superb job. This suggests that the salon has skilled professionals who are capable of delivering high-quality nail services.
Another strength mentioned by multiple customers is the cleanliness of the salon. It has been described as clean, which is an important factor in a nail salon. This indicates that Anthem Nails & Spa prioritizes hygiene and takes care to maintain a clean environment for their customers.
The friendly and helpful staff is also mentioned as a positive aspect of the salon. Customers have praised their professionalism and friendliness, indicating that the staff creates a welcoming atmosphere. This is an important factor in customer satisfaction as it contributes to a positive overall experience.
The salon's policy of not charging extra for extra length or nail shapes is seen as a positive aspect by one customer. This suggests that Anthem Nails & Spa offers good value for money and does not impose additional charges for certain services or requests.
However, there are also some weaknesses that have been pointed out by customers. One recurring complaint is the inconsistency in service quality. While many customers have had great experiences, others have had mixed results. For example, one customer mentioned that the male nail tech cut their cuticle and tried to blame it on them. This indicates a lack of consistency in the skill and professionalism of the nail techs at the salon.
Another weakness mentioned is the decline in service quality over time. A long-time customer mentioned that the salon has gone downhill, with the nail techs making them feel like an inconvenience. This suggests a decline in customer service standards, which can negatively impact the overall experience.
The rushed service and lack of attention by some nail techs have been mentioned as weaknesses. One customer complained that the manager rushed through the service and left them waiting while attending to another client. This indicates a lack of focus and attention to detail, which can lead to subpar results and customer dissatisfaction.
In summary, the strengths of Anthem Nails & Spa include the quality of their work, cleanliness of the salon, friendly staff, and the absence of extra charges. However, the weaknesses include inconsistency in service quality, declining customer service standards, and rushed service. It is evident from the comments that there are both satisfied and dissatisfied customers, indicating a mix of positive and negative experiences at this salon.
Best TL Reviews
I usually have great results, but sometimes it’s mixed. The man cut my cuticle and made it bleed—then tried to blame it on me. (And it wasn’t my fault, he had just gotten too close and I hadn’t even moved). However, I did later have a lady do the design and she was good. I usually have better results with the females opposed to males at this location. 4 stars but I took off one because of the cut. I have attached photos of the cut on my pinky finger and later what the design looked like. I asked for “cow print” nails.
I have been coming for years and love this place. They don’t charge for extra length or nail shapes! I usually do multiple colors and never am charged extra ;) The salon is clean and staff is super helpful/friendly! Highly recommend Sarah and Tracy!!
I have been going to this salon for years. This is my first review of any business. The salon has gone down hill. The nail techs always make me feel like I am inconveniencing them. i do not make any special requests ever. My last visit to the salon was yesterday. The nail tech scolded me because I cut my own nails before I went in. Then he was on the phone the whole time durning the pedicure service. The manager did my gel polish change. She rushed though the service, and durning the service a more important client needed her eyebrows waxed. She got up and left me sitting there waiting while she waxed her eyebrows. Then I paid cash for the pedi and gel polish change with cash. I gave her 100.00 bill and she asked if she should keep the change.. I said NO. I tipped the techs and left. Never going back.
They were awesome. Very friendly, even though I'm not from here. Did a great job on my nails. Listens to what I asked.
I highly recommend Anthem Nails & Spa. To elaborate, the staff are incredibly courteous, efficient, and talented. A man (name unknown) provided the perfect tranquil-like pedicure that involved wax. I nearly dozed-off during my pedicure. To add, the manicure had been quite quick paced.
I HIGHLY RECOMMEND this nail salon!! They are the BEST I have found since I moved here 2 years ago!! They are simply AMAZING! Beautiful nails and Beautiful people! So friendly! I ABSOLUTELY LOVE SARAH!!!!!
Anthem Nail ???????? And Spa hands down is the Best Nail Salon in Arizona! I come from a bigger city and I had a hard time finding a Nail Salon! They are VERY CLEAN, Great Management, Super Friendly not to mention Talented Nail Techs!!
Very clean very professional. Very friendly. I wouldn’t go anywhere else.
I’ve had different people there do my nails, and everyone has done a superb job????????
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Anthem Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
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