Shear Innocence

+1 814-266-4591

1621 Forest Hills Dr, Salix, PA 15952 United States of America

Open Today: -

Quick Facts About Shear Innocence

Strengths: 1. Friendly and professional staff: Multiple comments mention that the staff at Shear Innocence is great and very nice. This indicates that customer service is a strength of the salon, as the employees are friendly and provide good service to their clients. 2. Skilled team: One comment highlights that the entire team at Shear Innocence is skilled and knowledgeable. This suggests that the salon has a talented staff who are capable of delivering quality services to their customers. 3. Informative and helpful: Another comment mentions that the team at Shear Innocence is informative and provides useful information to their clients. This shows that the staff is knowledgeable about the services they offer and are willing to share their expertise with customers. 4. Wide range of services: One commenter expresses satisfaction with the variety of services offered at Shear Innocence. This indicates that the salon has a diverse range of beauty services, catering to different customer needs and preferences. 5. Clean and spacious interior: One customer mentions that the salon is bigger than expected and very clean. This suggests that Shear Innocence maintains a clean and spacious environment, creating a comfortable and enjoyable experience for their clients. 6. Positive feedback on specific services: Several comments mention individual staff members who provided excellent service for specific treatments like haircuts, nails, waxing, and massages. This highlights the salon's ability to deliver satisfactory results in various areas.

Weaknesses: 1. Inconsistent quality of haircuts: One commenter had a negative experience with a haircut, stating that it was one of the worst cuts they ever had. This indicates that there may be inconsistencies in the quality of haircuts at Shear Innocence, as not all customers are satisfied with the results. 2. Difficulty in achieving desired hairstyles: The same customer who had a bad haircut mentions that their hair was not styled properly and could only be done in one specific way. This implies that the stylist may not have been able to achieve the desired hairstyle, leading to disappointment for the customer. 3. Lack of attention to customer preferences: The same commenter also mentions that the haircut they received was not what they had requested, despite showing pictures as references. This suggests a potential weakness in communication or understanding of customer preferences by the stylist. 4. No mention of specific weaknesses for other services: While there are positive comments about various services such as nails, waxing, and massages, no specific weaknesses are mentioned for these areas. This could indicate that the weaknesses mentioned earlier may be specific to the hair salon services and not reflective of the overall quality of the spa. 5. No feedback on pricing: While there is a mention of reasonable prices, no specific feedback on the pricing of services at Shear Innocence is provided. This makes it difficult to assess whether the salon offers good value for money or if there are any pricing concerns.

In conclusion, Shear Innocence has strengths in terms of their friendly and professional staff, skilled team, informative service, wide range of services, clean environment, and positive feedback for various treatments. However, the salon has weaknesses in terms of inconsistent quality of haircuts, difficulties in achieving desired hairstyles, and potential lack of attention to customer preferences. It is important for the salon to address these weaknesses to ensure customer satisfaction and improve overall service quality.

Best TL Reviews

This was my 2nd time in there for a haircut. It is by far one of the worst cuts I have ever had in my life. I wanted a drastic change. Which a long bob should have been simple. It is not a long bob. Its definitely not shoulder length. It so about 3 inches above that. I don't understand why it is so layered. The only way to style is to do beach waves (which i hate)because it's done so horribly. I showed the girl pictures of what I was looking for. It is nothing like any of them... I cannot even put it up so I can hide it. I am very upset about my service. No I will not be returning.

All the girls are great and very nice

McKayla to the rescue! I came in needing three (very fast, as I had overbooked myself) haircuts. She did so, but the results were still amazing! Thank you SO much for saving our day, McKayla! Side note, we have been here quite a few other times, also, and it is wonderful service each time.

Love this place! They have so many different services and their entire team is so informative, friendly, and very skilled. I wouldn't trust any place else with all of my beauty needs. The owner is also very friendly and humbled, she is always on the floor working with her employees when I am there. Highly recommend this place!

Went here to get my nails done for the first time in my life! Awesome experience! Everyone was exceptionally nice, very professional. I couldn't have asked for a better place to go it was beyond my expectations! The inside is much bigger than I expected and very clean. This was just a start for me, I've already made my second appointment and will continue to give them my business. I will also let everyone know how wonderful they all are!

I get waxed once a month by Angel and she always takes care of me! She is fantastic! I've always felt so comfortable with angel, you can tell she is truly passionate about her job and cares a lot for her customers.

Loved my haircut! Really nice people. Great service and good prices.

I had a gift card that my employees gave me for my birthday and used it for a massage and a spa express facial. It was a lovely afternoon of pampering!