Quick Facts About Shelley's Nails & Hair Salon
Shelley's Nails & Hair Salon has received overwhelmingly positive feedback from customers. The salon's strengths include excellent nail and hair services, skilled and friendly staff, comfortable atmosphere, ability to accommodatewalk-in customers, and attentiveness to customer needs. However, there have been a few comments indicating weaknesses in terms of miscommunication about pricing and issues with one employee's ability to fulfill specific requests. Despite these weaknesses, the strengths of the salon appear to outweigh the weaknesses.
One of the salon's strengths is the quality of their work. Customers consistently express their love for their nails and the talented work done by the staff. The comments mention that the nails are perfect, well-done, and impressive. This indicates that Shelley's Nails & Hair Salon has skilled technicians who are able to deliver high-quality nail services.
Another strength mentioned in the comments is the salon's ability to embrace the season and customer preferences. Customers appreciate the salon's ability to create nails suitable for spooky season and fall, indicating that they are updated on current trends and able to cater to different customer preferences.
Customers also highlight the friendly and welcoming nature of the salon's staff. They mention that the girls working at the salon are extremely nice, talkative, and make customers feel at home. This friendly and hospitable atmosphere contributes to the overall positive experience at the salon.
The salon's ability to accommodate walk-in customers is another strength. One customer mentions that they were able to get their nails redone without an appointment and did not have to wait at all. This flexibility in scheduling and efficient service is highly valued by customers who might not always have the luxury of planning ahead.
The salon's attentiveness to customer needs is also a strength. Several comments mention that the staff listened to what the customers wanted and tried their best to match their expectations. This indicates that the salon prioritizes customer satisfaction and is willing to go the extra mile to meet their needs.
Despite these strengths, there are a few weaknesses mentioned in the comments. One weakness is miscommunication regarding pricing. One customer mentioned that the price discussed over the phone was different from the actual cost, which can be frustrating for customers. This indicates a need for the salon to ensure clear and accurate communication about pricing before providing services.
Another potential weakness is highlighted in a comment about one employee's inability to fulfill a specific request from a customer. This customer mentioned that the employee said she didn't have time to do what the customer wanted. This suggests a potential lack of flexibility or skill in handling specific requests. While it is difficult to determine if this is an isolated incident or a consistent problem, it is nonetheless a weakness that the salon should address to ensure customer satisfaction.
In conclusion, Shelley's Nails & Hair Salon has received overwhelmingly positive feedback, indicating various strengths such as high-quality work, friendly staff, comfortable atmosphere, ability to accommodate walk-in customers, and attentiveness to customer needs. However, there are also a few weaknesses mentioned, including miscommunication about pricing and limitations in fulfilling specific requests. Overall, the strengths of the salon seem to outweigh the weaknesses, making it a highly recommended place for nail and hair services.
Best TL Reviews
I LOVE My nails!!
My ghosts are perfect for spooky season and for fall!
Grey nails are the BEFORE done by someone very unprofessional, a salon I will NEVER go back to. So happy to have the old set off and something very nice in their place!
I will definitely be returning to Shelley’s!!
Girls are extremely nice and unbelievably talented! I had a great time talking to them and I’m super impressed by the outcome!!
My friend and I came here for our first time for pedicures and had a great experience!! Both Alyssa and Megan were very friendly. It felt like we knew them just by how comfortable it felt !! We will definitely be back !!! I have been searching for a new nail place and I found it !! Thank you !!!
in short to describe my visit such high premium care and these ladies have plenty of skill and hospitality I I recommend them to everyone they're not just 100% they're all it takes to make your day I will definitely be back thank you ladies
I would definitely recommend Shelly’s nails. My daughter needed a few nails redone and we didn’t have an appointment but they gladly helped us as soon as we walked in! We didn’t have to wait at all and they were so friendly! Thank you Shelly’s nails!
i absolutely love this place! the staff there are so amazing and make you feel at home! Meghan was so nice and did amazing on my nails, one of the best nail sets i’ve ever had!
I love nothing better than Shelley's work!
She's so talented and I have never had a Problem! I recommend her ???? for all your beauty needs! OMG- don't forget the Tanning too!
Thank you Amy. I brought a picture in of what I was wanting and she did a great job to try to match it. She was very attentive and sweet and I enjoyed my time with her and will come back to see her for a fill.
I took my girls for girls day and my daughter most wanted to get it done the girl messed up on what she wanted them said she couldn't do what she wanted because she didn't have time. Then the price they told me on the phone was way different than what it costed for my one daughter I would have for sure paid cause they did butterfly encapsulated which turned out really cute. It really just depends on who you get I guess. But nail places should tell you the right price or even about before they do the work.
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Shelley's Nails & Hair Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
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Wi-Fi
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
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| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 04:00 PM |
| Sunday | Closed |
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Location
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