Beauty World

+1 314-522-1020

110 S Florissant Rd, St. Louis, MO 63135 United States of America

Open Today: -

Quick Facts About Beauty World

Strengths:

1. New ownership: The fact that Beauty World has new owners seems to have improved the shopping experience for many customers. They feel more comfortable and welcomed in the store, as the new owners do not constantly watch them or pressure them with unnecessary assistance. This change in management has helped create a more relaxed and enjoyable atmosphere for shoppers.

2. Customer service: Multiple comments highlight the outstanding customer service at Beauty World. Staff members are described as extremely nice, helpful, and accommodating. They are praised for their willingness to answer questions, assist with product exchanges, and provide a positive overall experience for customers. This level of customer service is a valuable strength that helps build loyalty and a positive reputation for the store.

3. Variety of products: While one comment suggests that the store could benefit from adding more hair products to its inventory, the majority of comments acknowledge a good selection of items. This suggests that Beauty World offers a decent range of products to cater to customers' needs. Having a variety of options is important in attracting and retaining customers, as it allows them to find what they are looking for in one place.

4. Reopening for the community: One comment mentions the significance of Beauty World reopening for the community. This suggests that the store plays a role in providing a necessary service to the community, ensuring that residents have a place to shop for their beauty needs. This highlights the store's positive impact on the community, fostering a sense of belonging and convenience.

5. Affordable prices: Beauty World is praised for offering the best deals in town. Customers appreciate the store's ability to provide them with value for their money. This is a significant strength as it attracts budget-conscious shoppers and can contribute to customer loyalty and repeat business.

Weaknesses:

1. Lack of friendliness: Several comments suggest that the staff at Beauty World may not be the friendliest. While they are acknowledged for their helpfulness and excellent customer service, there is a recurring theme that they might lack a warm or friendly demeanor. This can potentially create a less welcoming or inviting environment for some customers, which may impact their overall shopping experience.

2. Accusations and unprofessionalism: One comment calls out the store for accusing the customer of stealing lashes. This interaction was described as rude and unprofessional. Such behavior can damage the store's reputation and deter potential customers from shopping there. It is important for the store to address these incidents promptly and ensure that all customers are treated with respect and dignity.

3. Limited hair product inventory: One comment suggests that Beauty World could expand its hair product inventory. While the store is praised for its selection of items overall, adding a wider range of hair products could help attract more customers who are specifically looking for a diverse range of hair-care options.

In conclusion, Beauty World has several strengths, including the positive impact of new ownership, outstanding customer service, a good selection of items, being a valuable resource for the community, and offering affordable prices. However, the store should address the perceived lack of friendliness among staff members, instances of unprofessional behavior, and consider expanding its hair product inventory to further enhance the shopping experience and attract a wider range of customers.

Best TL Reviews

This beauty supply has new owners! The old owners used to watch me while I shopped the entire time and would ask me constantly if I needed help but the new owners DON’T do this. They are helpful and I feel comfortable shopping here now/ asking questions! Maybe just add more hair products to your inventory as well, that will bring in more customers! I recommend shopping here.❤️ It feels great to shop with out having 4 sets of eyes watching everything you do.

I had a great experience customer service is outstanding!!

Very nice people. Good selection of items.

Said I was stealing lashes but I can buy her store! Never back to this store again. Very rude and unprofessional.

Great place. Not very friendly, but they got what you need.

Like other Asian owned beauty supply stores...good to see someone reopened it though for the community to have someplace to shop ????????

I bought the wrong hair and when I called the lady was extremely nice and told me they would have no problem exchanging my hair. When I came back to get the right hair the staff was again extremely nice and did the exchange no problem. Def recommend

The BEST deals in town!! Hands down! I have been to a lot of beauty shops but i always ends up back here. They just get me more bang for my heard earned buck!