Quick Facts About Beauty & Wigs
Beauty & Wigs place has several strengths and weaknesses based on the comments provided. Here is an analysis:
Strengths:
1. Friendly and helpful staff: Multiple comments mention that the employees, including the husband and wife who run the store, are consistently nice and helpful. This creates a positive and welcoming atmosphere for customers.
2. Calm and serene environment: One comment mentions the calming and serene spirit of the store, which contributes to a pleasant shopping experience for customers. The inclusion of gospel music adds to the ambiance.
3. Wide selection of products: Although one comment notes a decline during Covid, multiple comments indicate that the store usually has a good selection of products. This is especially beneficial for customers looking for specific items, such as hair dye or specialized hair care products.
4. Ease of location: One comment mentions that the store is easily identifiable via GPS, which makes it convenient for customers to find and visit.
Weaknesses:
1. Suspicious surveillance practices: One customer expresses discomfort with the constant surveillance, feeling that they were being watched too closely. This raises concerns about privacy and trust within the store.
2. Negative experience for black customers: One customer accuses the owner of being disrespectful towards black customers, specifically highlighting a lack of regard for their business. This indicates a potential issue with racial discrimination.
3. Minimum purchase requirement: A customer claims that the store enforces a store minimum for debit card purchases, which they deem to be illegal. This suggests a lack of adherence to payment regulations, which can inconvenience customers and damage the store's reputation.
4. Selling counterfeit products: A customer warns others that the store sells counterfeit hair glue, and when confronted, the store deflects responsibility to the vendor. This reflects poorly on the store's integrity and quality control.
5. Overcharging and unprofessional behavior: One customer alleges overcharging and poor customer service, including a comment about being followed and racially profiled by an employee. Such behavior is unprofessional and disrespectful.
Based on these comments, Beauty & Wigs place has strengths in terms of their friendly staff, calming atmosphere, wide product selection, and easy location. However, weaknesses include suspicions of surveillance, discrimination towards black customers, potential legal violations, selling counterfeit products, and incidents of overcharging and unprofessional behavior.
Overall, while some customers appreciate their positive experiences at the store, there are notable concerns raised by others that may impact the reputation and success of Beauty & Wigs place. It is important for the store to address and rectify these weaknesses in order to maintain and attract a diverse customer base.
Best TL Reviews
Been going here for years now. Husband and wife working the counter I believe. There are other women working the floor. Everyone has always been really nice and helpful. I love the calm serene spirit in there. You may visit and hear gospel music! The selection went down during Covid but things seem back to normal now.
I come here litterally every other day every single time I've bought multiple items I actually go here just for my hairdye that I keep dyed. I've never accidently broke nsything I've never been suspicious but every single time without a doubt the man behind the camera Is always watching me on the cameras.. smh it's funny cause usually I'm at the front desk looking at the roll on perfumes and right behind them is the screen monitor for the camera as I smell the perfumes to buy one I look. Ehijd me and he's watching me and only me on the camera of course businesses should always be looking but a returning paying customer ? I almost walked out eith nothing thid last time but I had no choice I will say tho it's made me very upset and they've lost business with me and around 20 other people I know go there as far as I'm concerned next time I'm in the area I'm going to tell everyone I see entering that they do this and suggest a better place (I'm a child btw for context so I can only imagine how they are with others smh disgraceful
Most of the time they have all the products my daughters need to keep there hair looking great. The best product that works for my kids hair is the Shea Moisture coconut & shine shampoo. And the curl & style milk. If you find this information helpful please like my review.
RUDE ! Do not shop at this beauty supply store because the owner has no regard for his BLACK CUSTOMERS ! He is definitely one of the ones who likes the black dollar but not the people! I will never shop there again and I advise all black people to take heed and not go to this store as well.
They told me they have a store minimum on a debit card purchase which is illegal you can only have a store minimum on credit card purchases will be reporting them to the BBB.
If you do hair or your own BEWARE ???? they are selling fake ghostbond glue! I called and she said they buy the glue wholesale (basically blaming it on their vendor) in no way taking accountability ????. Don’t buy it here, buy it on the website!!
Owner is very friendly and professional. The establishment was clean and inviting. The employee was extremely helpful. We sparked a conversation about culture because I greeted them in Korean language. It made my experience even more enjoyable.
I was in the area after showing homes as this was last minute. The location was easily identifiable via GPS. I would definitely visit this Beauty Supply Store in the future.
RUDE! Please check your receipt as they overcharge then get mad when u ask questions…. was told “ you people don’t read” . I will NOT Patronize this business anymore. Very unprofessional. Oh yeah u will be followed by the little asian lady as of your stealing. As a brown person I’m very offended as I have no reason to steal!
Beauty & Wigs Info
Amenities
Service options
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In-store shopping
Accessibility
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Wheelchair accessible parking lot
Planning
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Quick visit
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:30 PM |
How to go there
Location
Places
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