Crystal Nails & Spa

+1 402-564-8540

1917 23rd St, Columbus, NE 68601 United States of America

Open Today: -

Quick Facts About Crystal Nails & Spa

Crystal Nails & Spa has received mixed reviews from customers, highlighting both strengths and weaknesses of the place. In order to provide a comprehensive analysis, both positive and negative aspects will be discussed.

One of the main strengths of Crystal Nails & Spa is the quality of their work. Several customers mention that their nails turned out beautiful after their visit, demonstrating the skill and expertise of the nail technicians. Additionally, the place allows creative liberty, which has been appreciated by customers who were satisfied with the designs and outcomes of their manicures. This shows that Crystal Nails & Spa has talented and creative staff who can create beautiful nail art.

Another strength is the positive experience customers have had with the pedicures. Customers mention that they felt pampered and well taken care of during their visits. The deluxe pedicures provided a luxurious experience and lasted nearly an hour, giving customers a feeling of relaxation. Moreover, the staff went above and beyond to accommodate customers, such as offering to switch chairs when one massage chair wasn't working, which enhanced the overall experience. This highlights the customer-oriented approach of Crystal Nails & Spa.

Furthermore, some customers appreciate the convenience of Crystal Nails & Spa, mentioning that they can get same-day pedicures and leave feeling relaxed. The quick service provided by the establishment allows customers with busy schedules to still indulge in self-care without having to wait for long periods. This convenience is a strength that is valued by customers.

However, Crystal Nails & Spa also has some weaknesses that have been highlighted by dissatisfied customers. One of the main weaknesses is the lack of punctuality and honoring appointments. One customer mentioned waiting for 45 minutes to get started on their appointment, which indicates a lack of regard for the customer's time. This can lead to frustration and disappointment, causing customers to consider going elsewhere in the future.

Another weakness is the inconsistency in the quality of service. While some customers have had positive experiences, there are those who have had negative ones. Complaints about rushed manicures, with one customer expressing frustration with the nail technician attending to multiple guests during their appointment, indicate a lack of attention to detail and personalized service. Additionally, one customer expressed dissatisfaction with their acrylic nails, highlighting issues such as improper preparation, nails not aligning with cuticles, and insufficient coats of polish. These shortcomings suggest a lack of consistency in the quality of service provided at Crystal Nails & Spa.

In conclusion, Crystal Nails & Spa has strengths such as providing beautiful nail art, offering a luxurious pedicure experience, and convenience in terms of availability. However, weaknesses include inconsistency in service quality, lack of punctuality in honoring appointments, and issues with acrylic nails. It is important for Crystal Nails & Spa to address these weaknesses in order to provide a consistently satisfactory experience for all customers.

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Best TL Reviews

I have been there twice and both times my nails came out beautiful. I'll definitely keep going back.

Edit: Still happy. Give Crystal creative liberty. You will not be disappointed.

Wonderful place to get a pedicure. There were three of us and one message chair wasn’t working. They offered to switch chairs for my daughter. I was worried that they would rush through our pedicures to get us done at the same time, but they didn’t. We all had deluxe pedicures and they lasted nearly an hour each. The message and care taken during our visit made us feel pampered. Fantastic experience. We will definitely be back!

Terrible basic manicure. The nail tech bopped between me and two other guests. I made an actual appointment so I was frustrated right away with this issue. Then the manicure began and it took about 9 minutes total. Filed my nail with one swipe and barely trimmed my cuticles. The service was the worst I’ve ever had. Will not be returning and will refer people to another place in the future.

Made an appointment and waited about 45 minutes to get started. Nails turned out average. I just don’t understand taking appointments if you don’t honor them.

I wanted acrylics for my sisters wedding. they didn’t prepare my nails before they put on the fake tips. and the tips kept falling off, and crystal would just glue on the same ones on over and over. the nails are not on my cuticle, and the nails look grown out. when she was getting ready to paint them, she mixed colors to get the color i liked. she mixed pink and white and showed me the finished product. i asked her to add more white and crystal said no that will look bad. she only put on ONE coat.

My favorite place to get same day pedicures, she does a fantastic job. The only place in town I've truly left feeling relaxed ♡

Thank you!!!

Crystal nails is the best place in Nebraska in my opinion to get a pedicure. I have certifiable dragon feet like they are so dry and scaly like a dinosaur especially in the winter and I have been to many other places to have my feet cleaned up per se but have never been as satisfied as I have been with Crystal nails.I really enjoy the time and attention they take to fulfilling my requests. I usually ask that they specifically pay attention to removing my calluses and smoothing out the deep fissures in my heels. The technician is always very gentle but works very hard to remove all of the tough dead skin. Another thing that I particularly enjoy about Crystal nails is that they offer paraffin dip which after scrubbing the feet tends to lock in the moisture and really make your skin smooth and baby soft. They also do a nice massage which can be done with or without hot stones. If you've ever heard of the baby foot chemical peel that is a nice thing to have, but it takes a week or two to get the kind of results you can get at Crystal nails in 45 minutes. Plus the experience is a lot more luxurious. I've been going to Crystal nails strictly for pedicures for 3 years now and I will never go anywhere else. I added before and after pictures for reference.

Very pleasant experience!! Really love the design Crystal did for me!! Thank you!!