Quick Facts About Vanessa Beauty Salon
Strengths:
1. Highly skilled and talented stylists: Many commenters praised the salon for providing the best hair experience they have ever had. The stylists at Vanessa Beauty Salon are described as amazing at their craft, producing incredible results such as healthy, bouncy, and silky hair.
2. Friendly and welcoming atmosphere: Multiple reviewers mentioned the friendliness of the staff and the nice ladies who work at the salon. The commenters appreciated the accommodating and welcoming nature of the salon, as they were immediately seated upon arrival.
3. Good value for money: Some clients mentioned that the prices at Vanessa Beauty Salon were reasonable and offered good value for money. They felt satisfied with the services they received, considering the cost.
4. Skilled in specific hair techniques: Vanessa Beauty Salon specializes in Dominican blowouts and natural hair. Clients mentioned that the salon excels in these areas, delivering desired results and leaving their hair feeling light.
5. Positive customer experience: Despite some negative comments, many clients had positive experiences at the salon. They were happy with the end results and praised the transformations their hair underwent.
Weaknesses:
1. Lack of attention to specific hair needs: One client with natural 4c textured hair expressed concern over the rough handling during the hair wash and the incorrect flat ironing technique. They felt that their specific hair needs were not met and expressed a desire for more attention and care.
2. Time management issues: Several comments mentioned waiting for extended periods before being served, which affected the overall customer experience. One client expressed disappointment at being completely ignored for over an hour and a half, leading to lost business. The salon was described as needing better time organization and adjustment to their appointment system to prevent long wait times.
3. Inconsistent customer service: While some reviewers praised the friendly staff, others had negative experiences with customer service. One client mentioned that the workers were talking amongst themselves, neglecting to acknowledge waiting customers. This lack of communication and customer interaction left a negative impression and led to lost business.
4. Difficulty in making and honoring appointments: Although appointments can be made, some clients mentioned that they still had to wait in line, even with an appointment. This inconsistency in honoring appointments created frustration and led to a suggestion that the system needs adjustment.
In conclusion, Vanessa Beauty Salon has several strengths, including highly skilled stylists, friendly atmosphere, good value for money, and expertise in specific hair techniques. However, there are weaknesses in terms of attention to specific hair needs, time management, customer service, and appointment organization. These areas need improvement to provide a consistently positive experience for all clients.
Best TL Reviews
Hands down the best hair experience I’ve ever had. Everyone is literally amazing at their craft. I received a Brazilian blowouts and added microlinks … incredible service!!
I just love how how healthy bouncy and silky they have my hair on all visits.
It was my first time coming to this hair salon to get a Dominican blowout and I loved the results. My only two concerns were the lady washing my hair was way too rough and she was combing my hair out of my scalp instead of detangling correctly. I have natural 4c textured hair and I would appreciate it if they would be gentle. My second concern is when they flat iron they don’t give you what you ask for, for example I asked for my hair to be bumped. Instead she had me walking out with straight hair. I recommend this place because they are friendly and get the job done.
Dominican shop, very nice ladies. Seated me immediately. I asked for curls 2x and no curls. It's all good though $45 for wash n blow on short hair is a Lil much in my opinion
they need to do a lil better with the time organization bc I got my hair washed and it hurted, it was not enjoyable then I had to wait an extra 2 hours to get it flat iorned bc I got a silk press . I also told her to make sure she put heat protector on bc I didn’t want any heat damage. First time getting my hair flat iorned In like 5 years and I loved it . Curls did come back
I went into Vanessa’s today with my daughter. Her hair was already shampooed, conditioned and detangled. I also bought my own Kenra blow dry spray. I walked in at 11:46a and there were only 2 other ladies waiting and from what I I can see 4 workers. I waited for I over and hour and a half no one said a word to us the other customers was leaving and the workers was talking amongst themselves. You would think they would be courteous enough to say we’ll be with you in a few minutes or something but nothing. It was if we weren’t there. They lost out on $50 and a $25 tip. behind horrible customer service.My advice is to be prepared to wait and if you want a salon with good customer service this one is not the one.
Relatively quick service considering most patrons are walk ins. Hair transformations occur here. All clients leave with a style that's silky smooth and flawless.
Appointments can be made, but are sometimes not honored as you still have to get in line on a list to be seen. That system needs adjusting.
I come all the way from Mississippi to get my hair done here. The ladies here always take good care of me. They are great at doing natural hair. I leave with my hair feeling nice and light. I highly recommend them ( and I’m picky). I normally get my hair done by Esperanza, but they are all good.
Vanessa Beauty Salon Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 05:30 PM |
| Wednesday | 10:00 AM - 05:30 PM |
| Thursday | 10:00 AM - 05:30 PM |
| Friday | 10:00 AM - 05:30 PM |
| Saturday | 10:00 AM - 05:30 PM |
| Sunday | Closed |
How to go there
Location
Places