Quick Facts About Lovely Nails
Lovely Nails is a salon that offers a range of services including pedicures, manicures with acrylics and gel polish, and nail art designs. The salon has received both positive and negative feedback from customers, which can help identify the strengths and weaknesses of the establishment.
One of the major strengths of Lovely Nails is the friendly and welcoming staff. Many customers have complimented the technicians for being nice and good at what they do. This positive and pleasant atmosphere is crucial in creating a positive experience for customers and can contribute to customer loyalty and repeat business.
The quality of the services provided at Lovely Nails also seems to be a strength. Customers have mentioned that they had one of the best pedicures ever at this salon. The technician Susan has received special praise for her skill in doing acrylic nails and paying attention to detail. This indicates that the technicians are knowledgeable and capable of delivering high-quality services, which is a significant advantage for the salon.
Efficiency is another strength mentioned by customers. Several comments mention that the salon is fast-paced and customers can get out with a full set of nails in just above an hour. This is an appealing factor for customers who are looking for quick and efficient service. The salon's ability to provide a fast service can help them attract more customers, especially those with busy schedules.
Lovely Nails also manages public safety well during the pandemic. Customers have noticed that the salon takes the necessary precautions such as sanitizing workstations after each customer, taking temperatures upon entrance, and ensuring that all technicians wear masks. This attention to public safety can give customers peace of mind and show that the salon is committed to prioritizing the health and well-being of both customers and staff.
However, there are some weaknesses that have been pointed out by customers. One recurring issue is the cleanliness of the salon. While customers have mentioned that it is not unbearable, they have noticed that workstations still have dust from the previous customer. This indicates that there might be room for improvement in terms of sanitation and cleanliness practices.
Another weakness mentioned by customers is the pricing and potential for overcharging. One customer mentioned that the salon charged them $42 on their card without authorization, bringing their total to $181 instead of the agreed-upon price of $139. This type of error can create dissatisfaction among customers and damage the salon's reputation. Additionally, another comment mentioned that Lovely Nails can sometimes overcharge, which suggests that the salon needs to ensure transparency in their pricing and avoid discrepancies.
Long wait times have also been brought up as a weakness of Lovely Nails. One customer mentioned that the wait can be very lengthy, which can be frustrating for customers who want to get their nails done within a reasonable time frame. Long wait times can lead to customer dissatisfaction and potentially deter them from returning to the salon.
In conclusion, Lovely Nails has several strengths such as friendly staff, high-quality services, efficiency, and a commitment to public safety during the pandemic. However, there are weaknesses in terms of cleanliness, potential for overcharging, and long wait times. These areas need to be addressed and improved upon to maintain customer satisfaction and attract new customers to the salon. With proper attention to these weaknesses, Lovely Nails can continue to thrive and build a strong reputation in the industry.
Best TL Reviews
Went about a month or so ago, and accidentally posted this on the wrong salon. Got a pedicure and a manicure with Acrylics and Gel polish. The lady who did my pedicure was very nice and did a lovely job. They were so busy I said never mind to my nails and then was insisted that it was fine. (They were super busy) Then I got the fastest Nails I’ve ever gotten in my life. While that isn’t really a problem, I do have a few lumps on my nails as well as flat straight areas. When it came time to pay my total was $139. I was asked if I wanted to leave a tip. I said yes, 21$. Then was given a receipt for $181. My card was tipped $42. And no, I wasn’t asked if I wanted to leave a tip for EACH, of the 2 that worked on me. Seeing as I had some cash to tip with and was going to tip 1 with card. So $42 was taken from me. $21 of which I did not authorize or say they could take. So essentially I agreed to tip $21, did, but had another 21$ stolen from me bringing my bill to $181. So keep an eye out ladies. When it was noticed that I was looking at it and going to complain, I was told, “You can leave now” 3 times. Really disappointed. I enjoyed the pedicure and loved that my nails were done so quickly. But having an extra $21 taken from me really kind of left a bad taste in my mouth. So I’m not sure if I’ll be returning. If I do, my card will NOT be double charged again.
This is a wonderful place of business. Everyone is very welcoming. I had one of the best pedicures ever here. Also, Susan does an amazing job on acrylic nails!! Highly recommend Lovely Nails!
The technicians are very nice and good at what they do. Although the only thing I had any issue with was with the cleanliness of the salon, it wasn't the cleanest but it's not unbearable I just wish there was more sanitation after each customer especially with the pandemic going on. They sanitize and take your temperature upon entrance, but I just mean that each workstation still has the dust from the previous customer because they are moving at such a fast pace. On this note, they are really fast and I got out with the full set in just above an hour. My technician was Susan, and I'm very picky and she was able to tend to my nitpicking. Would definitely come back for the quality of the nails, and the technician. For a full set in gel color it was $50 even.
Amazing place! Super clean and efficient! Nancy is the best! She does the best designs and always pays attention to detail. Will never go to anyone else :)
Been going to this place for over 10 years now. The ladies here know how I like my nails. They can over charge sometimes though, and the wait can sometimes be very lengthy
They did a phenomenal job with my nails. And they were super nice about me walking in with no appointment. Incredible efficient, professional place.
A+ service with an A+ attention to public saftey during the pandemic. I watched the nail technicians spray the seats down and cleans it thoroughly once a customer left it. Every technicisn was wearing a mask. Some were even wearing complete face guards over their masks. Everyone was kind, prompt, and professional. I'll definitely go back!
We were in and out! We got three pedicures but mistakenly made our appointment for just two, but they were able to add on my stepdaughter with no issue or delay.
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Lovely Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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